Panasonic BL-C210 Series Operating Instructions Manual

Panasonic BL-C210 Series Operating Instructions Manual

Indoor use only, wireless/wired type
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Panasonic Network Camera Website: http://panasonic.net/pcc/ipcam/
Operating Instructions
Network Camera
BL-C210
Model No.
BL-C230
BL-C210A
BL-C230A
(Wired Type)
(Wireless/Wired Type)
BL-C210CE
BL-C210E
BL-C230CE
BL-C230E
Indoor Use Only

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Summary of Contents for Panasonic BL-C210 Series

  • Page 1 Operating Instructions Network Camera Indoor Use Only BL-C210 (Wired Type) Model No. BL-C230 (Wireless/Wired Type) BL-C210A BL-C210CE BL-C210E BL-C230A BL-C230CE BL-C230E Please read this document before using the product, and save this document for future reference. Panasonic Network Camera Website: http://panasonic.net/pcc/ipcam/...
  • Page 2 Main Features Main Features On-site and remote camera monitoring Camera images can be monitored from a PC, both on-site and over the Internet. You can even use your mobile phone to view still images when you’re out of the house. H.264, MPEG-4, and Motion JPEG (MJPEG) support Live camera images can be viewed and buffered (i.e., stored in memory) in H.264, MPEG-4, and JPEG (MJPEG) formats, allowing you to select the video format that best suits your needs.
  • Page 3 Main Features Protecting your privacy Simply press the camera’s PRIVACY button to hide the lens from view and protect your privacy. You can even activate the privacy mode while away from home. UPnP™ support When connecting the camera to a UPnP™ compatible router, the camera’s network settings can be automatically configured, making setup quick and easy.
  • Page 4 Other Information Other Information About this document • This document is written for both the BL-C210 (Wired Type) and the BL-C230 (Wireless/Wired Type). Available features and operations vary slightly depending on the model. You can confirm the model no. of your camera by checking the model no.
  • Page 5: Table Of Contents

    Table of Contents Table of Contents 1 Camera Monitoring ..................8 Accessing the Camera ......................8 Viewing Live Camera Images ..................10 1.2.1 Using the Operation Bar ....................24 1.2.2 Aiming the Camera Lens ....................26 1.2.3 Limiting the Pan/Tilt Range ....................28 1.2.4 Registering and Changing Presets .................29 1.2.5 Zooming .........................30 1.2.6...
  • Page 6 Table of Contents 5.1.1 Network (IPv4) Settings ....................113 5.1.2 Proxy Server Settings ....................118 HTTPS Settings ......................119 Using the Camera in Wireless Mode (BL-C230 Only) ..........133 5.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only) ......134 5.3.2 Restarting the Camera in Wireless Mode (BL-C230 Only) ...........138 UPnP™...
  • Page 7 Table of Contents 12 Using the Setup Program ..............202 13 Technical Information ................205 13.1 Cleaning the Camera ....................205 13.2 ASCII Character Table ....................206 13.3 Internal Memory Capacity for Buffered Images ............207 13.4 Information About Streaming Format .................208 13.5 Feature Limitations Based on Image Format .............209 13.6 Comparing Color Night View and Software Color Night View ........210 13.7...
  • Page 8: Camera Monitoring

    1.1 Accessing the Camera 1 Camera Monitoring 1.1 Accessing the Camera You will need to know the following information to access the camera. • The camera’s IP address (e.g., 192.168.0.253) or URL (e.g., ***.viewnetcam.com) • The port number of the camera, if it is not 80. •...
  • Page 9 To confirm camera status and perform camera maintenance (see Page 176) To view URLs for Panasonic Network Camera support sites on the Internet (see Page 186) To log in to the camera as the administrator or as a general user (see Page 158) Click the desired display language Displays the camera’s model number...
  • Page 10: Viewing Live Camera Images

    1.2 Viewing Live Camera Images 1.2 Viewing Live Camera Images Access the camera (see Page 8). Click the [Single] tab. • Viewer programs (ActiveX® Controls) must be installed in order to view H.264, MPEG-4, and MJPEG images, and to use audio features. If the appropriate viewer program (ActiveX Control) is not installed, the camera will prompt you to install them.
  • Page 11 1.2 Viewing Live Camera Images The single camera page (MJPEG/JPEG) JUN.18,09 11:29:59AM O MS12 Text Overlay Date and time overlay (see Page 159) Snapshot button (see Page 35) Listen button (see Page 36) Volume slider (see Page 36) Additional Features button (see Page 37) Camera name (see Page 159) Operating Instructions...
  • Page 12 1.2 Viewing Live Camera Images Camera image (click an area of the camera image to use the click to center feature (see Page 26), or use your mouse to use the zoom feature (see Page 30) when displaying images) Full-screen button (click to view the image in 4:3 full-screen mode; click to return to normal mode) Status overlay (see Page 159) Operation bar (see Page 24)
  • Page 13 1.2 Viewing Live Camera Images • Whether H.264 or MPEG-4 is available (BL-C210A/BL-C230A: H.264 is available by default, BL-C210CE/BL-C210E/BL-C230CE/BL-C230E: MPEG-4 is available by default) depends on the [Streaming Format] on the [Video Streaming] page (see Page 145). O MS12 JUN.18,09 11:29:59AM Text Overlay Date and time overlay (see Page 159) Listen button (see Page 36)
  • Page 14 1.2 Viewing Live Camera Images Additional Features button (see Page 37) Camera image (click an area of the camera image to use the click to center feature (see Page 26), or use your mouse to use the zoom feature (see Page 30) when displaying images) Full-screen button (click to view the image in 4:3 full-screen mode;...
  • Page 15 1.2 Viewing Live Camera Images • If using the camera in wireless mode, camera images will stop refreshing if there is a disturbance in the wireless signal. If you experience difficulty when accessing the camera in wireless mode, refer to 1.4 Wireless Connection Issues (BL-C230 Only) in the Troubleshooting Guide.
  • Page 16 ActiveX Control when using Internet Explorer 6. Note • If ActiveX Controls cannot be installed, download them from the Panasonic Network Camera website (http://panasonic.net/pcc/support/netwkcam/). Installing for MJPEG When the ActiveX Control message is displayed in Internet Explorer, click the message and select [Install ActiveX Control...].
  • Page 17 Controls) must be installed on your PC. Follow the steps below to install ActiveX Control when using Internet Explorer 7. Note • If ActiveX Controls cannot be installed, download them from the Panasonic Network Camera website (http://panasonic.net/pcc/support/netwkcam/). Installing for MJPEG When the ActiveX Control message is displayed in Internet Explorer, click the message and select [Install ActiveX Control...].
  • Page 18 1.2 Viewing Live Camera Images Click [Install]. Installing for H.264 or MPEG-4 When the pop-up block message is displayed in Internet Explorer, click the message and select [Temporarily Allow Pop-ups]. When a license agreement is displayed and you agree to the terms of the license, select [I accept the License agreement], then click [OK].
  • Page 19 Controls) must be installed on your PC. Follow the steps below to install ActiveX Control when using Internet Explorer 8. Note • If ActiveX Controls cannot be installed, download them from the Panasonic Network Camera website (http://panasonic.net/pcc/support/netwkcam/). Installing for MJPEG When the ActiveX Control message is displayed in Internet Explorer, click the message and select [Install This Add-on for All Users on This Computer...].
  • Page 20 1.2 Viewing Live Camera Images • If this is the first time you are installing ActiveX Control on this computer, installation is now complete. Note • After the viewer program is installed, the ActiveX Control message is displayed if the audio and video components (pmjpegaudioV4.ocx and pmjpegcamV4.ocx, respectively) need to be run.
  • Page 21 1.2 Viewing Live Camera Images When the ActiveX Control message is displayed in Internet Explorer, click the message and select [Install This Add-on for All Users on This Computer...]. Click [Install]. Note • After the viewer program is installed, the ActiveX Control message is displayed if the MPEG-4 player component (MPEG-4 Player Module for V4) needs to be run.
  • Page 22 1.2 Viewing Live Camera Images Click [Run]. • After the viewer program is installed, the ActiveX Control message is displayed if the H.264 player component (Pcc Cam ActiveX Control Module) needs to be run. Follow the procedure below and run the component.
  • Page 23 Under [Download signed ActiveX controls], select [Prompt]. Under [Run ActiveX controls and plug-ins], select [Enable]. If you need to install ActiveX Controls, you can download them from the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) or install them using the CD-ROM included with your camera.
  • Page 24: Using The Operation Bar

    1.2.1 Using the Operation Bar 1.2.1 Using the Operation Bar The operation bar is displayed to the left of the camera image when viewing images from a single camera, and provides the following features. End Display and Preset Display: When the lens has reached the end of its pan or tilt range, the appropriate message will be displayed here ([Left End], [Right End], [Up End], [Down End].
  • Page 25 1.2.1 Using the Operation Bar Refresh Rate Selector: Determines whether video images or still images are displayed. Select [MJPEG], [MPEG-4], or [H.264] to view video images, or select the refresh rate of still images (JPEG images). For example, selecting [3 s] will refresh the camera image once every 3 seconds.
  • Page 26: Aiming The Camera Lens

    1.2.2 Aiming the Camera Lens 1.2.2 Aiming the Camera Lens The camera can be panned from -41 ° to +41 ° from the center position, and tilted from -32 ° to +10 ° from the center position. If the [Pan/Tilt Range] button was used to limit the maximum pan and tilt range of the camera (see Page 28), the lens can only be moved to the maximum pan or tilt range allowed.
  • Page 27 1.2.2 Aiming the Camera Lens When the precise pan/tilt feature is turned on (click [On] under [Precise] in the operation bar), the navigation buttons move the camera in small increments, allowing precise lens control. • The camera lens moves to the home position when it is turned on. You can change the home position if necessary (see Page 29).
  • Page 28: Limiting The Pan/Tilt Range

    1.2.3 Limiting the Pan/Tilt Range 1.2.3 Limiting the Pan/Tilt Range You can limit the maximum pan and tilt range of the camera’s lens. Note • This feature is available to the camera administrator only. Click the [Pan/Tilt Range] button in the operation bar. Set the pan and tilt range as desired.
  • Page 29: Registering And Changing Presets

    1.2.4 Registering and Changing Presets 1.2.4 Registering and Changing Presets Presets allow you to easily aim the camera lens in the desired direction. Brightness, backlight, and white balance settings are also saved when registering a preset. The following presets can be registered: •...
  • Page 30: Zooming

    1.2.5 Zooming 1.2.5 Zooming The camera supports ActiveX zoom. ActiveX zoom is a digital zoom that is implemented using the ActiveX software installed on the computer viewing the camera images. It allows you to magnify images by up to 3´. The zoom feature can be used when: –...
  • Page 31: Backlight Correction

    1.2.6 Backlight Correction 1.2.6 Backlight Correction The camera’s backlight correction feature can automatically correct the contrast in dark areas of the camera image. This means even when there is backlight or a large amount of contrast in the image, the camera can correct the image to provide a more consistent, natural image.
  • Page 32: White Balance

    1.2.7 White Balance 1.2.7 White Balance While viewing camera images on the single camera page, you can use the [White Balance] selector to adjust the camera’s image to match the environment of the camera. Change this setting to achieve the most natural looking colors.
  • Page 33: Video Images And Image Refresh Rate

    1.2.8 Video Images and Image Refresh Rate 1.2.8 Video Images and Image Refresh Rate Using the [Refresh Rate] selector in the operation bar, you can select whether video images ([MJPEG], [MPEG-4], or [H.264]) are displayed, or still images that are refreshed periodically (3 seconds, 5 seconds, etc.) are displayed.
  • Page 34 1.2.8 Video Images and Image Refresh Rate – [Unicast] (Unicast RTP): While no special settings are required to stream video using unicast, video is streamed to each individual user viewing video images, which creates more network traffic as more users access the camera.
  • Page 35: Taking Snapshots

    1.2.9 Taking Snapshots 1.2.9 Taking Snapshots You can take snapshots while viewing camera images and save them on your PC. Click the snapshot button ( • The camera image opens in a new window. Right-click the image, and select [Save Picture As...]. •...
  • Page 36: Audio Features

    1.2.10 Audio Features 1.2.10 Audio Features While viewing live images from the camera, you can monitor the audio from the camera’s microphone. Confirm that the listen button ( ) is displayed. • You can mute the audio by pressing the listen button. It will change to the listen off button ( •...
  • Page 37: Additional Features Available While Viewing Live Camera Images

    1.2.11 Additional Features Available While Viewing Live Camera Images 1.2.11 Additional Features Available While Viewing Live Camera Images The following features are available while viewing live camera images. These features utilize the ActiveX software installed on the computer that is used to view camera images, and are therefore set individually for each computer.
  • Page 38 1.2.11 Additional Features Available While Viewing Live Camera Images While viewing the single camera or multi camera page, click Set the following parameters as desired. Next to [Play Sound on Detection], select whether you want your computer to play a sound to notify you when motion is detected or when the sensor is triggered.
  • Page 39 1.2.11 Additional Features Available While Viewing Live Camera Images Click [Save]. Click your web browser’s refresh button to apply the new settings. Note • You can set the detection notification sound feature for each camera viewed on the multi camera page, however, this feature is not available when [16 Screens] is selected.
  • Page 40 1.2.11 Additional Features Available While Viewing Live Camera Images When viewing MJPEG images While viewing camera images, click Operating Instructions...
  • Page 41 1.2.11 Additional Features Available While Viewing Live Camera Images Click the [Image Display] tab. Next to [Image Display Method], select the desired method. • Options available for this setting vary depending on the operating system and other software installed on the computer. •...
  • Page 42 1.2.11 Additional Features Available While Viewing Live Camera Images • Frame rate decreases when the camera’s color night view feature is active (see Page 142), and as a result, this feature may not perform as expected. • Using this feature may cause frame rate to decrease and may increase the CPU usage. •...
  • Page 43 1.2.11 Additional Features Available While Viewing Live Camera Images When viewing MJPEG images While viewing camera images, click Operating Instructions...
  • Page 44 1.2.11 Additional Features Available While Viewing Live Camera Images Click the [Image Display] tab. Next to [Software Color Night View], select the desired setting. Click [Save]. Operating Instructions...
  • Page 45: Viewing Multiple Camera Images

    1.3 Viewing Multiple Camera Images You can register other Panasonic Network Cameras to this camera (see Page 163) and use the multi camera page to view images from multiple cameras. After you have registered the other cameras to this camera (up to 16 cameras can be registered), follow the procedure below to view camera images.
  • Page 46 1.3 Viewing Multiple Camera Images Status overlay (see Page 159) *1*5 Overlays are displayed only if they are configured for the camera (see Page 159). For other cameras, overlays cannot be displayed if the other cameras do not support the overlay feature. The audio controls displayed for other cameras depend on the audio features supported by the other cameras.
  • Page 47 1.3 Viewing Multiple Camera Images • When configuring cameras for the multi camera page, make sure that the cameras you want to access from the Internet have been registered to this camera using their global IP addresses. For Internet access, local IP addresses (such as 192.168.xxx.xxx) cannot be used.
  • Page 48: Maximum Number Of Viewing Sessions

    1.4 Maximum Number of Viewing Sessions 1.4 Maximum Number of Viewing Sessions The maximum number of users (including Network Camera Recorder software connections) that can view live and buffered camera images depends on the factors described below. Additional users will see a gray or black screen.
  • Page 49: Maximum Number Of Viewing Sessions In Wireless Mode (Bl-C230 Only)

    1.5 Maximum Number of Viewing Sessions in Wireless Mode (BL-C230 Only) 1.5 Maximum Number of Viewing Sessions in Wireless Mode (BL-C230 Only) When in wireless mode, because the IEEE 802.11 standard limits the bandwidth, set the maximum number of users (including Network Camera Recorder software connections) that can view live and buffered camera images according to the table below.
  • Page 50: Using Triggers To Buffer And Transfer Images

    2 Using Triggers to Buffer and Transfer Images The camera can be configured to buffer its images, i.e., save camera images temporarily in its memory. You can view these images later when accessing the camera. The camera can also be configured to transfer camera images by E-mail, FTP, or HTTP.
  • Page 51: Configuring A Timer Trigger

    2.1 Configuring a Timer Trigger 2.1 Configuring a Timer Trigger Note • When you change settings for a trigger, all images buffered in the memory for the selected trigger are deleted. Additionally, images buffered for other triggers may also be deleted. See Page 79 for more information.
  • Page 52 2.1 Configuring a Timer Trigger Click a trigger number (1–5). Check [Enable Image Buffer/Transfer] to enable the trigger. Select [Timer] from the pull-down menu, then click [Next] to make additional settings (explained below), or click [Save] to finish. Operating Instructions...
  • Page 53 2.1 Configuring a Timer Trigger Set the following parameters as desired. Under [Time], select the days of the week when the trigger will be active. Select the time of day the trigger will be active, or click [Always] to enable the trigger for the full 24 hours of each day selected.
  • Page 54: Configuring A Sensor, Alarm, Or Detection Trigger

    2.2 Configuring a Sensor, Alarm, or Detection Trigger 2.2 Configuring a Sensor, Alarm, or Detection Trigger Note • When you change settings for a trigger, all images buffered in the memory for the selected trigger are deleted. Additionally, images buffered for other triggers may also be deleted. See Page 79 for more information.
  • Page 55 2.2 Configuring a Sensor, Alarm, or Detection Trigger Click a trigger number (1–5). Check [Enable Image Buffer/Transfer] to enable the trigger. Select [Sensor], [Alarm1], [Alarm2], [Motion Detection], or [Sound Detection] from the pull-down menu, then click [Next]. • To adjust the sensitivity of the built-in sensor, see Page 81. •...
  • Page 56 2.2 Configuring a Sensor, Alarm, or Detection Trigger • The motion detection feature is disabled when panning and tilting the camera lens, i.e., moving the camera lens will not trigger the motion detection feature. Operating Instructions...
  • Page 57 2.2 Configuring a Sensor, Alarm, or Detection Trigger Set the following parameters as desired. Under [Time], select the days of the week when the trigger will be active. Select the time of day the trigger will be active, or click [Always] to enable the trigger for the full 24 hours of each day selected.
  • Page 58 2.2 Configuring a Sensor, Alarm, or Detection Trigger Under [Transfer Method], select the desired transfer method. – [No Transfer, No Memory Overwrite]: Images are not transferred. Images are buffered until the memory is full. – [No Transfer, Memory Overwrite]: Images are not transferred. Once the memory is full, new images replace the old images.
  • Page 59: Disabling And Enabling A Trigger

    2.3 Disabling and Enabling a Trigger 2.3 Disabling and Enabling a Trigger After configuring an image buffering trigger, you can later disable the trigger to temporarily turn it off, and enable it to turn it on again. While disabled, a trigger will not buffer images, transfer images, or send trigger notification. Note •...
  • Page 60: Configuring The Camera To Transfer Images

    2.4 Configuring the Camera to Transfer Images 2.4 Configuring the Camera to Transfer Images When configuring the camera’s timer, built-in sensor, external sensor, or detection triggers, you can set the camera to transfer the captured images by FTP (see Page 61), E-mail (see Page 63), or HTTP (see Page 66).
  • Page 61: Transferring Images By Ftp

    2.4.1 Transferring Images by FTP 2.4.1 Transferring Images by FTP The following screen is displayed if you select to transfer images by FTP while configuring a timer, built-in sensor, external sensor, or detection trigger (see Page 51 or Page 54). Follow the procedure below to configure the camera to transfer images to an FTP site.
  • Page 62 2.4.1 Transferring Images by FTP uploaded file may be saved as “Image20090618173020500.jpg”. The time stamp format is Year/Month/Date/24-hour time/Second/Millisecond. Therefore, in this example, the file was captured on June 18, 2009, at 5:30 PM and 20 seconds and 500 milliseconds. Note that if you configure the camera to adjust its time setting for Daylight Saving Time/Summer Time (see Page 140), an “s”...
  • Page 63: Transferring Images By E-Mail

    2.4.2 Transferring Images by E-mail 2.4.2 Transferring Images by E-mail The following screen is displayed if you select to transfer images by E-mail while configuring a timer, built-in sensor, external sensor, or detection trigger (see Page 51 or Page 54). Follow the procedure below to configure the camera to send images to an E-mail address.
  • Page 64 2.4.2 Transferring Images by E-mail Therefore, in this example, the file was captured on June 18, 2009, at 5:30 PM and 20 seconds and 500 milliseconds. Note that if you configure the camera to adjust its time setting for Daylight Saving Time/Summer Time (see Page 140), an “s”...
  • Page 65 2.4.2 Transferring Images by E-mail – [SMTP authentication]: Select this option if the outgoing E-mail server requires SMTP authentication when sending E-mail messages. The following settings are also necessary. Enter the settings as you would for sending E-mail. Enter the login ID (user name) required to access the server (max.
  • Page 66: Transferring Images By Http

    2.4.3 Transferring Images by HTTP 2.4.3 Transferring Images by HTTP The following screen is displayed if you select to transfer images by HTTP while configuring a timer, built-in sensor, external sensor, or detection trigger (see Page 51 or Page 54). Follow the procedure below to configure the camera to transfer images to an HTTP site.
  • Page 67 2.4.3 Transferring Images by HTTP Saving Time/Summer Time (see Page 140), an “s” will be inserted between the date and time of the time stamp. Follow the procedure below based on the settings you made when configuring the trigger. If you selected to not send notification when the camera is triggered, click [Save], then click [Go to Trigger page].
  • Page 68: Configuring The Camera To Send Trigger Notifications

    2.5 Configuring the Camera to Send Trigger Notifications 2.5 Configuring the Camera to Send Trigger Notifications When configuring the camera to buffer or transfer images by built-in sensor or external sensor, or by the detection feature, you can configure the camera to send notifications by E-mail (see Page 69) or HTTP (see Page 72) when the camera is triggered.
  • Page 69: Sending Trigger Notifications By E-Mail

    2.5.1 Sending Trigger Notifications by E-mail 2.5.1 Sending Trigger Notifications by E-mail The following screen is displayed while configuring the camera to buffer or transfer images by built-in sensor or external sensor, or by detection (see Page 54) if you select [Send E-mail Notification]. Follow the procedure below to send trigger notifications by E-mail.
  • Page 70 2.5.1 Sending Trigger Notifications by E-mail Therefore, in this example, the camera was triggered on June 18, 2009, at 5:30 PM and 20 seconds and 500 milliseconds. Note that if you configure the camera to adjust its time setting for Daylight Saving Time/Summer Time (see Page 140), an “s”...
  • Page 71 2.5.1 Sending Trigger Notifications by E-mail – [SMTP authentication]: Select this option if the outgoing E-mail server requires SMTP authentication when sending E-mail messages. The following settings are also necessary. Enter the settings as you would for sending E-mail. Enter the login ID (user name) required to access the server (max.
  • Page 72: Sending Trigger Notifications By Http

    2.5.2 Sending Trigger Notifications by HTTP 2.5.2 Sending Trigger Notifications by HTTP The following screen is displayed while configuring the camera to buffer or transfer images by built-in sensor or external sensor, or by detection (see Page 54) if you select [Send HTTP Notification]. Follow the procedure below to send trigger notifications by HTTP.
  • Page 73: Viewing Buffered Images

    2.6 Viewing Buffered Images 2.6 Viewing Buffered Images If you have configured the camera to buffer images (see Page 51 or Page 54), you can access the camera and view the buffered images. Note • If you have configured the camera to transfer images by FTP, E-mail, or HTTP, images are deleted once they have been successfully transferred and you cannot view the images using the procedure described in this section.
  • Page 74 2.6 Viewing Buffered Images Viewing and downloading buffered JPEG images (videos and still images) Start and end date and time when the image was buffered Camera image Date and time when the displayed image was buffered, current image number, and total number of images buffered Playback controls (explained below) Click to select how many images will be downloaded when [Download] is clicked...
  • Page 75 2.6 Viewing Buffered Images instructions in the “Read Me” file (CD-ROM Drive:\NCV\SDVIEWER_README.txt). You can also download this software from the Panasonic Network Camera website (http://panasonic.net/pcc/support/netwkcam/). You can also download a still image by right-clicking in the image area and selecting [Save Picture As...].
  • Page 76 MPEG-4 frame rate and bit rate settings, and the content of the videos being buffered. • See the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) for more information about viewing or downloading buffered MPEG-4 videos. Operating Instructions...
  • Page 77: Deleting Buffered Images Manually

    2.7 Deleting Buffered Images Manually 2.7 Deleting Buffered Images Manually You can delete all images in the memory buffered by a specific trigger. Click the [Setup] tab. On the left side of the screen under [Buffer/Transfer], click [Trigger]. Click a trigger number (1–5). Operating Instructions...
  • Page 78 2.7 Deleting Buffered Images Manually Click [Delete Buffered Images]. Click [OK]. Note • The following operations also delete all images buffered in the internal memory. – Turning off the camera. – Saving the Date and Time page. – Restarting, updating firmware or resetting the camera to factory default. –...
  • Page 79: Understanding How The Camera Manages Buffered Images

    2.8 Understanding How the Camera Manages Buffered Images 2.8 Understanding How the Camera Manages Buffered Images When images are buffered in the camera’s internal memory The camera’s internal memory is divided between the number of triggers that are configured. For example, if 5 triggers are set, each trigger can use 1/5 of the camera’s internal memory, and if 3 triggers are set, each trigger can use 1/3 of the camera’s internal memory, etc.
  • Page 80 2.8 Understanding How the Camera Manages Buffered Images • As a general guideline, the number of post-trigger images should not exceed the total number of images that can be buffered by the trigger minus 2 times the number of pre-trigger images. (“C”...
  • Page 81: Adjusting Sensor Sensitivity

    2.9 Adjusting Sensor Sensitivity 2.9 Adjusting Sensor Sensitivity If using the camera’s built-in sensor to buffer or transfer camera images, you may want to adjust the sensor’s sensitivity for optimal results. Click the [Setup] tab. On the left side of the screen under [Buffer/Transfer], click [Sensor Sensitivity]. Select the desired setting.
  • Page 82: Adjusting Motion Detection Sensitivity

    2.10 Adjusting Motion Detection Sensitivity 2.10 Adjusting Motion Detection Sensitivity If using the motion detection feature to buffer or transfer camera images, you may want to adjust the motion detection sensitivity for optimal results. Click the [Setup] tab. On the left side of the screen under [Buffer/Transfer], click [Motion Detection]. Observe the [Preview] area to confirm how the current settings detect motion.
  • Page 83 2.10 Adjusting Motion Detection Sensitivity Example 2 Parameter Display Meaning [Threshold] High threshold (A) [Sensitivity] Moderate sensitivity (B) High threshold (A), no [Preview] motion is detected High threshold (A), moderate motion (C), [Preview] motion detection is not triggered High threshold (A), high [Preview] motion (D), motion detection is triggered...
  • Page 84: Adjusting Sound Detection Sensitivity

    2.11 Adjusting Sound Detection Sensitivity 2.11 Adjusting Sound Detection Sensitivity If using the sound detection feature to buffer or transfer camera images, you may want to adjust the threshold for sound detection in order to achieve the desired results. Click the [Setup] tab. On the left side of the screen under [Buffer/Transfer], click [Sound Detection].
  • Page 85 2.11 Adjusting Sound Detection Sensitivity Understanding [Threshold] Sound detection threshold can be adjusted. Understanding how threshold will help you adjust the sound detection feature to suit your needs. [Threshold]: Determines at what point the sound detection feature is triggered. A lower threshold means less sound is needed to trigger the sound detection feature, i.e., sound detection is triggered at lower volumes.
  • Page 86 2.11 Adjusting Sound Detection Sensitivity • The sound detection feature cannot detect sound when the [Input] setting is set to [Disable] on the [Audio] page (see Page 144). • The [Camera Microphone Sensitivity] setting on the [Audio] page affects sound detection (see Page 144).
  • Page 87: Sending Alarm Log Information

    2.12 Sending Alarm Log Information 2.12 Sending Alarm Log Information You can configure the camera to send a daily log by E-mail that reports the status of the built-in sensor, external sensor, and detection triggers. This allows you to be notified by E-mail once a day and know whether or not there were any events that triggered the camera.
  • Page 88 2.12 Sending Alarm Log Information Under [Active Time], select the days and the time you want the camera to send alarm logs. Under [Notice setup of an alarm log], enter the IP address or the host name of the SMTP server (outgoing mail server).
  • Page 89 2.12 Sending Alarm Log Information – [POP before SMTP authentication]: Select this option if the outgoing E-mail server requires POP before SMTP authentication when sending E-mail messages. The following settings are also necessary. Enter the settings as you would for receiving E-mail. Enter the IP address or the host name of the POP3 server (incoming mail server).
  • Page 90: Mobile Phone Features

    3 Mobile Phone Features This section describes the features available when using a mobile phone that is compatible with Panasonic Network Cameras. Before using any of these features, please read the following notes. • Certain mobile phones are not compatible with Panasonic Network Cameras.
  • Page 91: Accessing The Camera From Your Mobile Phone

    3.1 Accessing the Camera from Your Mobile Phone 3.1 Accessing the Camera from Your Mobile Phone Enter http:// followed by the IP address of the camera and /mobile, then access the camera. Example: http://***.***.***.***/mobile • If the camera’s port number is a port number other than 80, enter “:” and the port number after the IP address.
  • Page 92: Viewing Still Images On Your Mobile Phone

    3.2 Viewing Still Images on Your Mobile Phone 3.2 Viewing Still Images on Your Mobile Phone Still images from the camera can be viewed with a compatible mobile phone. Press [4] or [6] to pan the lens left or right, respectively, or press [2] or [8] to tilt the lens up or down, respectively.
  • Page 93 3.2 Viewing Still Images on Your Mobile Phone • If you turn privacy mode on, camera images are not buffered even if the camera is configured to buffer images. • Screen content varies by model number. Operating Instructions...
  • Page 94: Viewing Alarm Logs On Your Mobile Phone

    3.3 Viewing Alarm Logs on Your Mobile Phone 3.3 Viewing Alarm Logs on Your Mobile Phone The camera records log information each time the camera is triggered and each time the camera’s privacy feature is turned on and off. Up to 50 events are logged, and each event includes the date, time, and type (built-in sensor, external sensor 1, external sensor 2, motion detection, sound detection, or privacy mode on/ off).
  • Page 95: Enabling And Disabling Image Buffering Using Your Mobile Phone

    3.4 Enabling and Disabling Image Buffering Using Your Mobile Phone 3.4 Enabling and Disabling Image Buffering Using Your Mobile Phone While accessing the camera from your mobile phone, select [Buffer/Transfer] to display the image buffer and transfer control page on your mobile phone. Note •...
  • Page 96: Configuring The Camera For Access From The Internet

    4 Configuring the Camera for Access from the Internet You can configure the camera to be accessed over the Internet, allowing you to view camera images and change camera settings from anywhere—even using your mobile phone. This section explains the concepts and procedures for configuring your camera (and other network devices) to allow you to view camera images over the Internet.
  • Page 97 So how can you access your camera when you are away from home if other people are using the same IP address as your camera? Understanding global addresses The answer is to access the camera by entering the unique IP address assigned to you by your Internet Service Provider (ISP).
  • Page 98 Port No. of Incoming Access Forwarding Destination 50000 192.168.0.253:50000 50001 192.168.0.252:50001 Now you may be thinking, “do I have to do this programming by myself?” Understanding UPnP™ If your router does not support a feature called UPnP™ (Universal Plug and Play), you will have to manually configure your router for port forwarding.
  • Page 99 If your ISP has assigned you a dynamic global IP address, register with a Dynamic DNS service. We recommend using Viewnetcam.com, a Dynamic DNS service that is designed for use with Panasonic Network Cameras. (For more information, refer to the Viewnetcam.com website at http://www.viewnetcam.com.)
  • Page 100: Configuring Port Forwarding

    If your router’s UPnP™ feature is turned off (most routers have UPnP™ turned off by default), you need to turn it on in order to configure port forwarding automatically. Refer to the operating instructions included with your router and the Panasonic Network Camera website (http://panasonic.net/pcc/support/netwkcam/) for more information.
  • Page 101 4.1 Configuring Port Forwarding Enabling [Auto Port Forwarding] using the [Internet] tab Click the [Internet] tab. Under [Auto Port Forwarding (IPv4)], select [Enable]. Click [Save]. • A notice is displayed informing you that the camera’s port number may change. Click [OK]. •...
  • Page 102 4.1 Configuring Port Forwarding Enabling [Auto Port Forwarding] using the [UPnP] page Click the [Setup] tab. On the left side of the screen under [Basic], click [UPnP]. Under [Auto Port Forwarding], select [Enable]. Click [Save]. • When setup is complete, [Success!] is displayed. Confirm that port forwarding was configured correctly (see Page 102).
  • Page 103 4.1 Configuring Port Forwarding While referring to the operating instructions included with your router, configure the router’s port forwarding feature. • When configuring port forwarding, store the camera’s IP address and port number that you noted above. Register the camera to use a Dynamic DNS service, such as Viewnetcam.com (see Page 105). Operating Instructions...
  • Page 104: Configuring The Camera To Use A Dynamic Dns Service

    4.2 Configuring the Camera to Use a Dynamic DNS Service 4.2 Configuring the Camera to Use a Dynamic DNS Service You can configure the camera to use Viewnetcam.com (see Page 105) or a third-party Dynamic DNS service (see Page 109). A Dynamic DNS service is a service that allows you to assign an easy-to-remember URL (web address) to the camera, such as ***.viewnetcam.com, allowing you to access the camera from the Internet using your personalized URL.
  • Page 105: Configuring The Camera To Use Viewnetcam.com

    4.2.1 Configuring the Camera to Use Viewnetcam.com If you are interested in accessing your camera over the Internet, we recommend using Viewnetcam.com. Viewnetcam.com is a Dynamic DNS service designed for use with Panasonic Network Cameras. For more information about Viewnetcam.com, please visit http://www.viewnetcam.com for details.
  • Page 106 4.2.1 Configuring the Camera to Use Viewnetcam.com Under [Viewnetcam.com Registration], select [Register with Viewnetcam.com]. Click [Save]. When [Setup completed] is displayed, click [Go to Viewnetcam.com Registration page]. • The Viewnetcam.com website is displayed. Follow the on-screen instructions to register with Viewnetcam.com.
  • Page 107 4.2.1 Configuring the Camera to Use Viewnetcam.com Click [Go to Viewnetcam.com page]. Click [Your Account Link]. The Viewnetcam.com website is displayed. Follow the on-screen instructions to register with Viewnetcam.com. • If the Viewnetcam.com website is not displayed, confirm that your PC can access the Internet, then click your web browser’s refresh button.
  • Page 108 4.2.1 Configuring the Camera to Use Viewnetcam.com Changing the Viewnetcam.com address update time You can select how often the camera notifies the Viewnetcam.com server of its current global IP address. Click the [Setup] tab. On the left side of the screen under [Basic], click [DynamicDNS]. Select [Viewnetcam.com], then click [Next].
  • Page 109: Configuring The Camera To Use A Third-Party Dynamic Dns Service

    4.2.2 Configuring the Camera to Use a Third-party Dynamic DNS Service 4.2.2 Configuring the Camera to Use a Third-party Dynamic DNS Service Before configuring the camera to use a third-party Dynamic DNS service, you will first need to subscribe to the desired service.
  • Page 110 4.2.2 Configuring the Camera to Use a Third-party Dynamic DNS Service Enter the password provided by the Dynamic DNS service provider (max. 63 characters). Click [Save]. [Space] and ["] cannot be entered. ["] and [:] cannot be entered. Canceling the camera’s access to the Dynamic DNS service Use the following procedure to stop the camera from notifying the Dynamic DNS service when your global IP address changes.
  • Page 111: Confirming Internet Access

    4.3 Confirming Internet Access 4.3 Confirming Internet Access After configuring the camera to use a Dynamic DNS service and configuring your router for port forwarding, confirm that the camera can be accessed over the Internet. Most routers will not allow you to access a camera over the Internet using a PC connected to the same LAN as the camera.
  • Page 112: Changing Camera Settings

    5.1 Network Settings 5 Changing Camera Settings 5.1 Network Settings The camera’s network settings are made when configuring the camera according to the instructions provided in the Setup Guide. You can change these settings later if necessary using the procedures described in this section.
  • Page 113: Network (Ipv4) Settings

    5.1.1 Network (IPv4) Settings 5.1.1 Network (IPv4) Settings Click the [Setup] tab. On the left side of the screen under [Basic], click [Network (IPv4)]. Select the desired connection mode, then make the appropriate settings as described in this section. – [Automatic Setup]: Allows the camera to automatically obtain the appropriate network settings from your broadband router or from your Internet Service Provider (ISP).
  • Page 114 5.1.1 Network (IPv4) Settings [Static] Set the following parameters as desired. Under [Network Configuration from Setup Program], select whether or not you want to allow the camera to be configured using the Setup Program on the CD-ROM. Under [Internet Connection], enter the port number to be assigned to the camera. •...
  • Page 115 5.1.1 Network (IPv4) Settings • Assign an IP address that belongs to the same class as other network devices (router, PCs, etc.) on the local area network. For example, if your router’s address is 192.168.0.1, you can assign an IP address between 192.168.0.2 and 192.168.0.254 as long as the assigned address is not used by another network device.
  • Page 116 5.1.1 Network (IPv4) Settings [DHCP] Set the following parameters as desired. Under [Network Configuration from Setup Program], select whether or not you want to allow the camera to be configured using the Setup Program on the CD-ROM. Under [Internet Connection], enter the port number to be assigned to the camera. •...
  • Page 117 5.1.1 Network (IPv4) Settings • If the camera is connected to a router, you can usually leave this field blank. Under [Default Gateway], enter the default gateway IP address if required by your ISP or network administrator. • This field can normally be left empty. Under [DNS], enter the IP addresses of the primary and secondary DNS servers if required by your ISP or network administrator.
  • Page 118: Proxy Server Settings

    5.1.2 Proxy Server Settings 5.1.2 Proxy Server Settings The following settings are necessary if your network uses a proxy server and you want to transfer images by HTTP or send trigger notifications by HTTP. If you do not use a proxy server, these settings are unnecessary. Note •...
  • Page 119: Https Settings

    5.2 HTTPS Settings 5.2 HTTPS Settings The camera supports HTTPS connections. When accessing the camera using HTTPS, data sent between the computer and camera is encrypted, providing increased security. To access the camera using HTTPS, see Page 120. Click the [Setup] tab. On the left side of the screen under [Basic], click [HTTPS].
  • Page 120 5.2 HTTPS Settings Accessing the camera using HTTPS If the camera is configured for HTTPS access, it can only be accessed using HTTPS; HTTP access is not possible. Use the following address format when accessing the camera using HTTPS. Start your PC’s web browser. In the browser’s address bar, enter https:// followed by the IP address or host name and the port number of the camera, then press [Enter] on the keyboard.
  • Page 121 5.2 HTTPS Settings • Installing security certificates for unknown devices or sites can lead to security risks. Confirm the origin of the security certificates before installing them for devices or sites other than the camera. When the authentication dialog is displayed, enter the user name and password, then click [OK]. •...
  • Page 122 5.2 HTTPS Settings Click [Certificate Error] in the address bar, then click [View certificates]. Operating Instructions...
  • Page 123 5.2 HTTPS Settings Click [Install Certificate...]. Note • If the [Install Certificate...] button is not displayed, exit Internet Explorer, then start Internet Explorer using the [Run as administrator] option. Click [Start]®[All Programs]®right-click [Internet Explorer], then click [Run as administrator]. Operating Instructions...
  • Page 124 5.2 HTTPS Settings After the wizard is displayed, click [Next]. Operating Instructions...
  • Page 125 5.2 HTTPS Settings Select [Place all certificates in the following store], then click [Browse...]. Click [Trusted Root Certification Authorities], then click [OK]. Operating Instructions...
  • Page 126 5.2 HTTPS Settings Click [Next]. Operating Instructions...
  • Page 127 5.2 HTTPS Settings Click [Finish]. Operating Instructions...
  • Page 128 5.2 HTTPS Settings Click [Yes]. After [The import was successful.] is displayed, click [OK]. Note • After you restart the browser and access the camera using HTTPS, the security warning will not be displayed. For Internet Explorer 6 and Windows XP Access the camera using HTTPS.
  • Page 129 5.2 HTTPS Settings • Installing security certificates for unknown devices or sites can lead to security risks. Confirm the origin of the security certificates before installing them for devices or sites other than the camera. Click [Install Certificate...]. Operating Instructions...
  • Page 130 5.2 HTTPS Settings After the wizard is displayed, click [Next]. Select [Automatically select the certificate store based on the type of certificate], then click [Next]. Operating Instructions...
  • Page 131 5.2 HTTPS Settings Click [Finish]. Click [Yes]. Operating Instructions...
  • Page 132 5.2 HTTPS Settings After [The import was successful.] is displayed, click [OK]. Note • After you restart the browser and access the camera using HTTPS, the security warning will not be displayed. Operating Instructions...
  • Page 133: Using The Camera In Wireless Mode (Bl-C230 Only)

    5.3 Using the Camera in Wireless Mode (BL-C230 Only) 5.3 Using the Camera in Wireless Mode (BL-C230 Only) The BL-C230 can be used wirelessly. In this case, there is no need to connect a LAN cable to the camera. In order to use the camera wirelessly, you must: Configure the camera for wired connection.
  • Page 134: Configuring The Camera For Wireless Connection (Bl-C230 Only)

    5.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only) 5.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only) Configure the camera for wireless access by configuring the corresponding camera settings to match the wireless settings of your wireless router. For more information, refer to the operating instructions included with your wireless router.
  • Page 135 5.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only) When [No encryption] is selected When [No encryption] is selected, encryption will not be used for wireless communications, and therefore wireless communication may not be secure. If you select [No encryption], click [Save] to finish. When [WEP] is selected When [WEP] is selected, the WEP standard will be used for encryption.
  • Page 136 5.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only) Key Format No. of Characters Usable Characters [HEX,10characters 64bit] [HEX,26characters 128bit] 0–9, a–f [HEX,32characters 152bit] [ASCII 5characters 64bit] ASCII characters (see [ASCII13characters 128bit] Page 206) [ASCII16characters 152bit] [Space] cannot be used. Note •...
  • Page 137 5.3.1 Configuring the Camera for Wireless Connection (BL-C230 Only) When [WPA2-PSK (AES)] is selected When [WPA2-PSK (AES)] is selected, the WPA2-PSK (AES) standard will be used for encryption. Refer to the settings of your wireless router, then enter the [Network Key], select the key format from the pull-down menu, and click [Save] to finish.
  • Page 138: Restarting The Camera In Wireless Mode (Bl-C230 Only)

    5.3.2 Restarting the Camera in Wireless Mode (BL-C230 Only) 5.3.2 Restarting the Camera in Wireless Mode (BL-C230 Only) After you have configured the camera for wireless connection, follow the procedure below to restart the camera in wireless mode. Turn off the camera by unplugging the AC plug from the power outlet. Set the WIRELESS/WIRED switch on the bottom of the camera to the WIRELESS position.
  • Page 139: Upnp™ Settings

    5.4 UPnP™ Settings 5.4 UPnP™ Settings The camera supports UPnP™ (Universal Plug and Play) features, which allow you to do the following: – Configure your router’s port forwarding feature. (A UPnP™ compatible router is required.) This is useful if you want to access your camera from the Internet or using a mobile phone. See Page 96 for more information.
  • Page 140: Setting The Date And Time

    5.5 Setting the Date and Time 5.5 Setting the Date and Time Set the camera’s date and time settings to ensure image buffering, image transferring, camera operation time, and time stamp features function as expected. Note • All images buffered in the internal memory are deleted when you click [Save] at the end of this procedure.
  • Page 141 5.5 Setting the Date and Time If you select to enable this feature, enter the month, day, and time when Daylight Saving Time/ Summer Time begins. (The camera’s clock moves forward one hour at the set date and time.) Enter the month, day, and time when Daylight Saving Time/Summer Time ends. (The camera’s clock moves back one hour at the set date and time.) Click [Save].
  • Page 142: Changing Basic Camera Settings

    5.6 Changing Basic Camera Settings 5.6 Changing Basic Camera Settings The [Camera] page of the [Setup] tab allows you to adjust basic camera features. Click the [Setup] tab. On the left side of the screen under [Basic], click [Camera]. Set the following parameters as desired. Under [AC Power Source Frequency], select the desired setting.
  • Page 143 5.6 Changing Basic Camera Settings • This setting determines the minimum shutter speed. Shutter speed may increase when viewing bright objects. • Note that when the shutter speed is faster, noise may be seen in the camera image depending on the light source, and noise may increase depending on the brightness of the image. To enable the color night view mode feature, select [Color Night View].
  • Page 144: Changing Audio Settings

    5.7 Changing Audio Settings 5.7 Changing Audio Settings The [Audio] page of the [Setup] tab allows you to adjust audio feature-related settings. Click the [Setup] tab. On the left side of the screen under [Basic], click [Audio]. Set the following parameters as desired. Under [Input], select whether the camera’s microphone is enabled or disabled.
  • Page 145: Changing Video Streaming Settings

    5.8 Changing Video Streaming Settings 5.8 Changing Video Streaming Settings The [Video Streaming] page of the [Setup] tab allows you to adjust video streaming feature-related settings. Click the [Setup] tab. Operating Instructions...
  • Page 146 5.8 Changing Video Streaming Settings On the left side of the screen under [Basic], click [Video Streaming]. Operating Instructions...
  • Page 147 5.8 Changing Video Streaming Settings Set the following parameters as desired. Under [Streaming Format], select the streaming format. • This setting may change the values selected for the [Refresh Rate] and [Image Resolution] parameters for [Single Camera] and [Multi-Camera] on the [Image Display] page. •...
  • Page 148 5.8 Changing Video Streaming Settings • When [Use] is checked under [Multicast (IPv4)] or [Multicast (IPv6)], [Multicast] becomes available in the [Streaming Method] selector on the single camera page. Set the following parameters as desired. Under [Packet Availability Time], enter the desired setting. Operating Instructions...
  • Page 149 5.8 Changing Video Streaming Settings Under [Multicast (IPv4)], check [Use] to enable multicasting for IPv4. If used, the following settings are also necessary. Enter the IP address of the multicast. Enter the first port number to be used for MPEG-4 streaming (video only; audio is streamed on the audio port specified on this page).
  • Page 150: User Accounts

    6.1 Understanding User Accounts 6 User Accounts 6.1 Understanding User Accounts The camera supports 3 different types of users. Each type of user can use the camera in different ways, and the administrator can control which features each user can have access to. User Type No.
  • Page 151: Changing The Administrator User Name And Password

    6.2 Changing the Administrator User Name and Password 6.2 Changing the Administrator User Name and Password For security, we recommend setting a user name and password that uses many characters and is difficult to guess. Change the password periodically for added security. Click the [Setup] tab.
  • Page 152: General Users

    6.3 General Users 6.3 General Users Up to 50 general user accounts can be created. Each user has his or her own user name and password, and you can control the camera features that are available to general users. Note •...
  • Page 153 6.3 General Users Under [Input User Name and Password], enter the user name and password, then re-enter the password for verification. • See Page 206 for a list of valid characters. Note that [Space], ["], ['], [&], [<], [>], and [:] cannot be entered.
  • Page 154 6.3 General Users Select the desired setting for [Refresh Rate]. Still images viewed by the user will be refreshed at this rate. Select the features the user is allowed to use. • You can select features individually, or click [Level 1], [Level 2], or [Level 3] to enable the corresponding group of features.
  • Page 155: Guest Users

    6.4 Guest Users 6.4 Guest Users Guest users are anonymous users, and they do not need to enter a user name or password to access the camera. You can control the camera features that are available to guest users, and you can restrict guest user access altogether.
  • Page 156 6.4 Guest Users Under [User ID List], select [Guest User], then click [Modify]. Set the following parameters as desired. Under [Access Level], select the desired setting for [Video Display Time]. – [Unlimited]: The user can view video images ([H.264], [MPEG-4], or [MJPEG]) from the camera without restriction.
  • Page 157 6.4 Guest Users • You can select features individually, or click [Level 1], [Level 2], or [Level 3] to enable the corresponding group of features. • BL-C230 only: [External Output] can be selected. Click [Save]. Note • Screen content varies by model number. •...
  • Page 158: The Login Tab

    6.5 The Login Tab 6.5 The Login Tab When guest users are allowed to access the camera (see Page 155), no authentication dialog is displayed when you access the camera, and the [Login] tab is displayed on the top page. Click this tab to log in to the camera as the administrator or as a general user.
  • Page 159: Advanced Settings

    7.1 Changing Image Display Settings 7 Advanced Settings 7.1 Changing Image Display Settings You can change the camera name and the way camera images are displayed each time the camera is accessed. Use the procedure below to change the following settings: –...
  • Page 160 7.1 Changing Image Display Settings On the left side of the screen under [Advanced], click [Image Display]. Operating Instructions...
  • Page 161 7.1 Changing Image Display Settings Set the following parameters as desired. Under [Camera Name], change the camera name as desired (max. 15 characters). • See Page 206 for a list of valid characters. Note that [Space], ["], ['], [&], [<], and [>] cannot be entered.
  • Page 162 7.1 Changing Image Display Settings Enter the URL (max. 127 characters ), including http:// if necessary, of the banner’s link. This specifies the web page or image that is displayed when the user clicks the banner. Click [Save]. [Space], ["], ['], [&], [<], and [>] cannot be entered. Operating Instructions...
  • Page 163: Registering Multiple Cameras

    7.2 Registering Multiple Cameras 7.2 Registering Multiple Cameras You can register other Panasonic Network Cameras to this camera’s [Multi] tab. This allows you to view images from up to 16 cameras by simply accessing this camera and clicking the [Multi] tab.
  • Page 164 7.2 Registering Multiple Cameras Enter the camera’s name (max. 15 characters). This is the camera name that is displayed on the [Multi] page and does not need to match the camera name set on the other camera. • Only ASCII characters are available (see Page 206). Note that [Space], ["], ['], [&], [<], [>], [#], [%], [=], [+], [?], and [:] cannot be entered.
  • Page 165 7.2 Registering Multiple Cameras On the left side of the screen under [Advanced], click [Multi-Camera]. Under [Change Camera Order], select the number of the camera you would like to move, and select the number you would like to move the camera to. The 2 cameras will switch places in the list. •...
  • Page 166: Specifying Operation Times

    7.3 Specifying Operation Times 7.3 Specifying Operation Times You can specify the days and times during which general users and guest users can view camera images (the administrator can always view camera images). When the camera is accessed outside of the operation time, the camera image on the single camera page, multi camera page, and buffered image page is displayed as a gray or black screen.
  • Page 167 7.3 Specifying Operation Times Note • If 2 operating time settings overlap, the [Enable] setting takes priority. In the example below, the camera is set to be disabled on Mondays (in setting No. 1) and is set to be disabled on Tuesdays (in setting No. 2). However, the camera can be accessed on both Mondays and Tuesdays because these days are each enabled by one of the settings.
  • Page 168: Controlling The External Output Terminal (Bl-C230 Only)

    7.4 Controlling the External Output Terminal (BL-C230 Only) 7.4 Controlling the External Output Terminal (BL-C230 Only) If a device is connected to the output terminals of the external I/O interface (see the Installation Guide for connection information), follow the procedure below to configure the camera to interact with the device properly and to rename the external output buttons displayed in the operation bar.
  • Page 169: Changing The Indicator Display

    7.5 Changing the Indicator Display 7.5 Changing the Indicator Display The POWER indicator The POWER indicator can be used to indicate when the camera is being accessed, however you can set the camera so that the indicator is: – Always on (green) during normal operation –...
  • Page 170: Privacy Mode

    7.6 Privacy Mode 7.6 Privacy Mode Privacy mode allows you to protect your privacy by hiding the lens inside the camera, preventing camera images from being seen. When privacy mode is activated: – The POWER indicator turns red so that you can easily see that privacy mode is activated. –...
  • Page 171 7.6 Privacy Mode Disabling the PRIVACY button You can disable the PRIVACY button so that privacy mode cannot be turned on or off by pressing the PRIVACY button. Click the [Setup] tab. On the left side of the screen under [Advanced], click [Privacy Mode]. Under [PRIVACY Button], uncheck [Enable].
  • Page 172: Managing Registered Devices (Bl-C210A/Bl-C230A Only)

    BL-C230A Only) A compatible Panasonic VIERA TV can be used to view camera images and configure certain camera features. In order to use this feature, the camera and TV must be registered to each other. This page allows you to confirm and delete devices (TVs) that are registered to the camera.
  • Page 173 7.7 Managing Registered Devices (BL-C210A/BL-C230A Only) Preparing to register the camera to a TV (registration mode) You can also set the camera to registration mode by pressing and holding the camera’s PRIVACY button for about 3 seconds, until the AV LINK indicator flashes. If the camera is not registered to a TV within 5 minutes, registration mode is canceled.
  • Page 174: Built-In Alarm Settings

    7.8 Built-in Alarm Settings 7.8 Built-in Alarm Settings The camera’s built-in alarm can sound when the built-in sensor, external sensor, or motion detection is triggered. You can set when the built-in alarm sounds, as well as the built-in alarm volume and the built-in alarm sound type.
  • Page 175 7.8 Built-in Alarm Settings • When you set [Trigger for Built-in Alarm] to [Button or sensor] or [Sensor only], configure the camera to buffer and transfer images (see Page 54) so that the built-in alarm can sound when the built-in sensor, external sensor, or motion detection is triggered.
  • Page 176: Camera Administration And Maintenance

    Click the [Maintenance] tab. On the left side of the screen under [Maintenance], click [Status]. Confirm the desired information. Note • See the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) for details about the information displayed on this page. Operating Instructions...
  • Page 177: Confirming Wireless Status (Bl-C230 Only)

    If you still cannot access the camera in wireless mode, see 1.4 Wireless Connection Issues (BL-C230 Only) in the Troubleshooting Guide. • See the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) for details about the information displayed on this page. Operating Instructions...
  • Page 178: Confirming Session Status

    8.3 Confirming Session Status 8.3 Confirming Session Status You can confirm various client session information on the [Session Status] page such as: – The number of active video (H.264, MPEG-4, and MJPEG) and audio sessions – Multicast session status Click the [Maintenance] tab. On the left side of the screen under [Maintenance], click [Session Status].
  • Page 179: Confirming Alarm Logs

    8.4 Confirming Alarm Logs 8.4 Confirming Alarm Logs The camera records log information each time the camera is triggered and each time the camera’s privacy feature is turned on and off. Up to 50 events are logged, and each event includes the date, time, and type (built-in sensor, external sensor 1, external sensor 2, motion detection, sound detection, or privacy mode on/ off).
  • Page 180: Restarting The Camera

    8.5 Restarting the Camera 8.5 Restarting the Camera You can restart the camera from the [Restart] page. Note • When the camera is restarted, all images buffered in the internal memory are deleted. • When the camera is restarted, the alarm log content is deleted. •...
  • Page 181: Updating The Camera's Firmware

    After the camera restarts, a dialog prompts you to select the firmware file. Click [Browse...]. A dialog prompts you to specify the location of the firmware file. Select the firmware file you downloaded from the Panasonic Network Camera website and click [Open]. The selected file name is displayed.
  • Page 182: Saving Settings In A Configuration File

    8.7 Saving Settings in a Configuration File 8.7 Saving Settings in a Configuration File You can save a configuration file (i.e., a backup of the camera’s settings) on your PC and restore the settings later if desired (see Page 183). Click the [Maintenance] tab.
  • Page 183: Restoring Settings From A Configuration File

    8.8 Restoring Settings from a Configuration File 8.8 Restoring Settings from a Configuration File If you have saved a configuration file (i.e., a backup of the camera’s settings) on your PC, you can restore the settings later. If you reset the camera to factory default, the camera can load its settings from the configuration file.
  • Page 184: Resetting The Camera

    8.9 Resetting the Camera 8.9 Resetting the Camera You can reset all of the camera’s settings to their factory default settings. Click the [Maintenance] tab. On the left side of the screen under [Maintenance], click [Reset to Factory Default]. Click [Execute]. •...
  • Page 185 8.9 Resetting the Camera Resetting the camera using the FACTORY DEFAULT RESET button You can also reset all of the camera’s settings to their factory default settings by pressing the FACTORY DEFAULT RESET button for about one second with a pointed object. FACTORY DEFAULT RESET Operating Instructions...
  • Page 186: The [Support] Tab

    The [Wireless Help] page (BL-C230 only) Displays basic help information regarding wireless settings. The [Product Information] page Displays a link to the Panasonic Network Camera website (http://panasonic.net/pcc/ipcam/) where you can view product information. The [Support Information] page Displays a link to the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/), where you can view technical information, download the latest firmware, etc.
  • Page 187: Using Ipv6

    10 Using IPv6 Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6). IPv6 is a next generation protocol and is expected to eventually replace IPv4, the current standard Internet protocol. As the Internet continues to expand and more and more IP-compatible devices are being introduced, the number of IP addresses supported by IPv4 is running out.
  • Page 188: Configuring Your Router For Ipv6

    IPv6. If outside access (WAN access) is disabled on the router, use the router’s packet filtering feature to allow the router to receive the desired TCP packets from the WAN side. See the Panasonic Network Camera website at http://panasonic.net/pcc/support/netwkcam/ for information about the recommended routers.
  • Page 189: Configuring Your Pc For Ipv6

    10.2 Configuring Your PC for IPv6 10.2 Configuring Your PC for IPv6 IPv6 is supported by Windows Vista and Windows XP Service Pack 1 or later. If using Windows XP, use the procedure below to enable your PC for IPv6. Click [Start]®[All Programs]®[Accessories]®[Command Prompt].
  • Page 190: Configuring Your Camera For Ipv6

    10.3 Configuring Your Camera for IPv6 10.3 Configuring Your Camera for IPv6 When the [Connection Mode] on the [Network (IPv6)] page is set to [Automatic Setup], an IPv6 address is automatically assigned to the camera. To assign a static IPv6 address, follow the procedure below. Click the [Setup] tab.
  • Page 191 10.3 Configuring Your Camera for IPv6 [Static] Set the following parameters as desired. Under [Internet Connection], enter the port number to be assigned to the camera. • The default port number is 80, however, note that some ISPs do not allow access from the Internet using port 80.
  • Page 192 10.3 Configuring Your Camera for IPv6 – 640 ´ 480: 35 KB (280 Kbit) Under [Connection Type], select the appropriate connection type. • Normally you can leave this setting at [Auto Negotiation]. • This setting is effective for both IPv4 and IPv6 connections. Click [Save].
  • Page 193: Accessing The Camera In Ipv6 Mode

    10.4 Accessing the Camera in IPv6 Mode 10.4 Accessing the Camera in IPv6 Mode You will need to know the following information to access the camera in IPv6 mode. For Internet Explorer 6 users: • The URL assigned to you by the domain name service or Dynamic DNS service you registered the camera to (e.g., ***.viewnetcam.com).
  • Page 194: Allowing Ipv6 Access From The Internet

    10.5 Allowing IPv6 Access from the Internet 10.5 Allowing IPv6 Access from the Internet You can configure the camera to allow or restrict IPv6 access from the Internet. Click the [Internet] tab. Under [Allow Access from the Internet (IPv6)], select [Yes] to allow IPv6 access to the camera from the Internet, or [No] to limit IPv6 access to the camera.
  • Page 195: Pc Settings

    11.1 Proxy Server Settings 11 PC Settings 11.1 Proxy Server Settings A proxy server is used to protect computers when connecting to the Internet. If your computer network uses a proxy server (many corporate networks do; most home networks do not) and you are accessing the camera from a PC connected to the same LAN as the camera, you may experience the following issues.
  • Page 196 11.1 Proxy Server Settings Click the [Connections] tab, then click [LAN Settings...]. Operating Instructions...
  • Page 197 11.1 Proxy Server Settings If there is a check next to [Use a proxy server for your LAN], click [Advanced...]. • If there is no check next to [Use a proxy server for your LAN], click [Cancel]. You do not need to change any settings.
  • Page 198: Creating A Shortcut To The Camera

    11.2 Creating a Shortcut to the Camera 11.2 Creating a Shortcut to the Camera You can create a shortcut to the camera in your computer’s [My Network Places] folder ([Network] folder when using Windows Vista) that will be automatically updated even if the camera’s IP address changes. In order to use this feature, you must first enable the UPnP™...
  • Page 199: Changing The Browser's Temporary Internet Files Setting

    11.3 Changing the Browser’s Temporary Internet Files Setting 11.3 Changing the Browser’s Temporary Internet Files Setting If old images are displayed when you access the camera, change the browser’s temporary Internet files setting using the following procedure. When using Internet Explorer 6 Start Internet Explorer®[Tools]®[Internet Options...]®[General] tab®...
  • Page 200: About The Mpeg-4 Viewer Program

    When using Windows Vista, you must be logged into your PC as a user with Administrator privileges. For more information, open the [ocx] folder on the CD-ROM, then open the [MPEG-4] folder on the CD-ROM and double-click [ReadmeEng.txt]. • Refer to the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) for more information. Operating Instructions...
  • Page 201: About The H.264 Viewer Program

    When using Windows Vista, you must be logged into your PC as a user with Administrator privileges. For more information, open the [ocx] folder on the CD-ROM, then open the [H.264] folder on the CD-ROM and double-click [ReadmeEng.txt]. • Refer to the Panasonic Network Camera support site (http://panasonic.net/pcc/support/netwkcam/) for more information. Operating Instructions...
  • Page 202: Using The Setup Program

    12 Using the Setup Program The Setup Program, found on the included CD-ROM, can be used to: – Find cameras on the LAN and confirm information (IP address, firmware version, status, etc.) as needed (see Page 202). – Configure a camera’s network settings (see Page 202). –...
  • Page 203 The Setup Program starts. If the program does not start, double-click Setup.exe found on the CD-ROM. Click [Update Firmware]. A dialog prompts you to specify the location of the firmware file. Select the firmware file you downloaded from the Panasonic Network Camera website and click [Open]. Select the camera you would like to update.
  • Page 204 Select the desired camera, enter the camera’s administrator user name and password when prompted, then click [OK]. Click [Save Settings to PC]. Specify a location to save the file, then click [Save]. When [Settings were saved on the PC.] is displayed, click [OK]. Note •...
  • Page 205: Technical Information

    13.1 Cleaning the Camera 13 Technical Information 13.1 Cleaning the Camera For best performance, we recommend cleaning the camera periodically. Turn the camera off before cleaning Cleaning the main unit Clean the main unit with a dry and soft cloth. Note •...
  • Page 206: Ascii Character Table

    13.2 ASCII Character Table 13.2 ASCII Character Table [Space] " & < > Operating Instructions...
  • Page 207: Internal Memory Capacity For Buffered Images

    Note • The maximum number of images that can be buffered depends on image resolution and image quality. MPEG-4 videos For information about MPEG-4 image capacity, see the Panasonic Network Camera support site at http://panasonic.net/pcc/support/netwkcam/. Note • The maximum amount of video that can be buffered depends on image resolution, network bandwidth, and the frame rate and bit rate set for the streaming method.
  • Page 208: Information About Streaming Format

    13.4 Information About Streaming Format 13.4 Information About Streaming Format The image refresh rate and resolution settings that are available to users are determined by the [Streaming Format] setting on the [Video Streaming] page (see 5.8 Changing Video Streaming Settings). Refer to the table below and set this parameter based on the refresh rate and resolution you wish to be available to camera users.
  • Page 209: Feature Limitations Based On Image Format

    13.5 Feature Limitations Based on Image Format 13.5 Feature Limitations Based on Image Format Certain features are limited based on the image format (H.264, MPEG-4, and MJPEG) as explained below. Image buffer and transfer Image Format Resolution Image Buffer Image Transfer 640 ´...
  • Page 210: Comparing Color Night View And Software Color Night View

    13.6 Comparing Color Night View and Software Color Night View 13.6 Comparing Color Night View and Software Color Night View When camera images are dark, there are two features you can use to brighten camera images: Color Night View (Page 142) and Software Color Night View (Page 41). The differences between these features are described below.
  • Page 211: Default Setting List

    13.7 Default Setting List 13.7 Default Setting List Single Parameter Default Value Range Precise On, Off Pan/Tilt Range Pan: -41° – +41° Pan: -41° – +41° Tilt: -32° – +10° Tilt: -32° – +10° Preset 1.UpperLeft Presets 1–8, Home 2.UpperRight Position, Sensor, 3.LowerLeft Alarm1, Alarm2...
  • Page 212 13.7 Default Setting List Network (IPv4) Parameter Default Value Range Connection Mode Connection Mode BL-C210A/ Automatic Setup, BL-C230A: Static, DHCP DHCP BL-C210CE/ BL-C210E/ BL-C230CE/ BL-C230E: Automatic Setup Proxy Server Settings Address – – Port No. 8080 1–65535 Login ID – –...
  • Page 213 13.7 Default Setting List Network (IPv6) Parameter Default Value Range Connection Mode Connection Mode Automatic Setup Automatic Setup,Static Internet Connection Port No. (Available for Static 1–65535 connection only) IP Address (Available for – – Static connection only) Default Gateway Default Gateway (Available –...
  • Page 214 13.7 Default Setting List Parameter Default Value Range Encryption Cipher No encryption No encryption, WEP, WPA-PSK (TKIP), WPA2-PSK (AES) WEP Key 1–4 – HEX,10characters (for WEP encryption) 64bit HEX,26characters 128bit HEX,32characters 152bit ASCII 5characters 64bit ASCII13characters 128bit ASCII16characters 152bit Network Key –...
  • Page 215 13.7 Default Setting List Parameter Default Value Range Viewnetcam.com Updating time 60 min 10 min, 20 min, 30 min, configuration 40 min, 50 min, 60 min Global IP Address Notification Method Normal Normal, Advanced Date and Time Parameter Default Value Range Time Setting Date –...
  • Page 216 13.7 Default Setting List Camera Parameter Default Value Range AC Power Source Frequency BL-C210A/ 50 Hz, 60 Hz BL-C230A: 60 Hz BL-C210CE/ BL-C210E/ BL-C230CE/ BL-C230E: 50 Hz Return to Specified Position Time Do not move Do not move, 10 s, 20 s, 30 s, 1 min, 5 min, 10 min, 30 min, 1 h Specified Position...
  • Page 217 13.7 Default Setting List Parameter Default Value Range Max. No. of HTTP Sessions H.264 0–2 (When [Streaming Format] is MJPEG 0–5 set to H.264/MJPEG) Max. No. of HTTPS H.264 0–2 Sessions MJPEG 0–5 (When [Streaming Format] is set to H.264/MJPEG) Max.
  • Page 218 13.7 Default Setting List Parameter Default Value Range Multicast (IPv4) Not checked – Address 231.244.244.241 – MPEG-4 Port No. 30000–30006 2000–65520 (must be an even number) H.264 Port No. 30040–30046 2000–65520 (must be an even number) Audio Port No. 30020 2000–65520 (must be an even number) Multicast (IPv6)
  • Page 219 13.7 Default Setting List Parameter Default Value Range Video Display Time Not permitted Not permitted, Unlimited, 10 s, 30 s, 1 min, 5 min, 10 min, 30 min, 60 min Refresh Rate 3 s, 5 s, 10 s, 30 s, 60 Access Level All unchecked –...
  • Page 220 13.7 Default Setting List Parameter Default Value Range Lens Position When When triggered, Do not move Do not move, Home Triggered Position, Sensor, Alarm No.1, Alarm No. 2, Presets 1–8 BL-C230 only: Control Time None None, 1 s, 3 s, 5 s, 10 External Output s, 30 s, 1 min, 3 min, 5 min, 10 min, 30 min,...
  • Page 221 13.7 Default Setting List Parameter Default Value Range Server IP Address or Host – – Name Port No. 1–65535 Login ID – – Password – – Login Timing Every Time Every Time, One Time Upload File Name – – Overwrite setting Overwrite File Overwrite File, Save as New File with Time...
  • Page 222 13.7 Default Setting List Parameter Default Value Range HTTP Host Name – – Port No. 1–65535 Login ID – – Password – – Upload File Name – – Overwrite setting Overwrite File Overwrite File, Save as New File with Time Stamp E-mail Notification When SMTP Server IP Address or...
  • Page 223 13.7 Default Setting List Sensor Sensitivity Parameter Default Value Range Sensor Sensitivity Normal Very Low, Low, Normal, High, No detection Motion Detection Parameter Default Value Range Threshold BL-C210A/ – BL-C230A: Fourth bar from the left BL-C210CE/ BL-C210E/ BL-C230CE/ BL-C230E: Third bar from the left Sensitivity BL-C210A/ –...
  • Page 224 13.7 Default Setting List Parameter Default Value Range Active Time Days All days checked – Time PM12h 0min Specified time Notice setup of an alarm log SMTP Server IP Address or – – Host Name Port No. 1–65535 Reply E-mail Address –...
  • Page 225 13.7 Default Setting List Parameter Default Value Range Multi-Camera Refresh Rate MJPEG H.264, MPEG-4, MJPEG, 3 s, 5 s, 10 s, 30 s, 60 s 320 ´ 240 320 ´ 240, 192 ´ 144 Image Resolution Image Quality (MJPEG or still Standard Favor Clarity, images only)
  • Page 226 13.7 Default Setting List Operation Time Parameter Default Value Range Enable Not checked Enable, Disable Days All days checked – Operation Time Always Always, specified time External Output (BL-C230 Only) Parameter Default Value Range External Device Control Output Open Open, Short to GND Button name modification Open –...
  • Page 227 13.7 Default Setting List Internet Parameter Default Value Range Auto Port Forwarding (IPv4) Disable Enable, Disable Viewnetcam.com Registration Do not register with Register with Viewnetcam.com Viewnetcam.com, Do not register with Viewnetcam.com Allow Access from the Internet (IPv6) Yes, No Restart Parameter Default Value Range...
  • Page 228 13.7 Default Setting List * Settings are stored on the computer, and are therefore not reset to their default values when the camera is reset. MPEG-4 Options Parameter Default Value Range Image Display Method Auto Auto, DirectX Graphics, DirectDraw, Software Color Night View Not use Not use, Use * Settings are stored on the computer, and are therefore not reset to their default values when the camera is...
  • Page 229: Specifications

    13.8 Specifications 13.8 Specifications Camera Specifications Items Specifications Zoom 3´ (by length) ActiveX zoom Pan/Tilt Angle Pan: -41 ° to +41 °, Tilt: -32 ° to +10 ° Image Sensor 1/4 inch CMOS sensor, 320,000 pixels Illuminance 5–10,000 lx (3–10,000 lx when in Color Night View mode) White Balance Auto/Manual/Hold Lens Brightness...
  • Page 230 13.8 Specifications Items Specifications Max. 30 frames/second (640 ´ 480, 320 ´ 240, 192 ´ 144) Frame Rate Communication Protocols IPv4/IPv6 Dual-Stack IPv4: TCP, UDP, IP, HTTP, FTP, SMTP, DHCP, DNS, ARP, ICMP, POP3, NTP, UPnP™, SMTP Authentication, RTP, RTSP, RTCP, HTTPS, SSL, TLS, Auto IP IPv6: TCP, UDP, IP, HTTP, FTP, SMTP, DNS, ICMPv6, POP3, NDP, NTP,...
  • Page 231 13.8 Specifications Items Specifications Operating Temperature Operation: +0 °C (+32 °F) to +40 °C (+104 °F) Storage: -10 °C (+14 °F) to +50 °C (+122 °F) Operating Humidity Operation: 20 %–80 % (no condensation) Storage: 20 %–90 % (no condensation) Wireless Specifications (BL-C230 Only) Items Specifications...
  • Page 232 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2009...

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