Warranty Service; Warranty Service Exceptions - Waters 2410 Service Manual

GUARANTEES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS OF THE WATERS 2410 DIFFERENTIAL
REFRACTOMETER FOR A PARTICULAR PURPOSE, INCLUDING FITNESS FOR USE IN CLINICAL
DIAGNOSTIC PROCEDURES OR FOR INVESTIGATIONAL USE WITH OR WITHOUT
CONFIRMATION OF DIAGNOSIS BY ANOTHER MEDICALLY ESTABLISHED DIAGNOSTIC
PRODUCT OR PROCEDURE, OR NONINFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF
COURSE OF DEALING OR COURSE OF PERFORMANCE. CUSTOMER EXPRESSLY
ACKNOWLEDGES THAT BECAUSE OF THE COMPLEX NATURE OF THE WATERS 2410
DIFFERENTIAL REFRACTOMETER AND ITS MANUFACTURE, WATERS CORPORATION CANNOT
AND DOES NOT WARRANT THAT THE OPERATION OF THE WATERS 2410 DIFFERENTIAL
REFRACTOMETER WILL BE WITHOUT DEFECT. CUSTOMER EXPRESSLY ACKNOWLEDGES
THAT CUSTOMER IS SOLELY RESPONSIBLE FOR USE OF THE WATERS 2410 DIFFERENTIAL
REFRACTOMETER IN CLINCIAL DIAGNOSTIC PROCEDURES OR FOR INVESTIGATIONAL USE
WITH OR WITHOUT CONFIRMATION OF DIAGNOSIS BY ANOTHER MEDICALLY ESTABLISHED
DIAGNOSTIC PRODUCT OR PROCEDURE.

Warranty Service

Warranty service is performed at no charge and at Waters' option in one of three ways:
• A service representative is dispatched to the customer facility.
• The product is repaired at a Waters repair facility.
• Replacement parts with appropriate installation instructions are sent to the customer.
Nonconforming products or parts are repaired, replaced with new or like-new parts, or refunded in the
amount of the purchase price, when the product is returned. Warranty service is performed only if the
customer notifies Waters during the applicable warranty period.
Unless otherwise agreed at the time of sale, warranty service is not provided by dispatching a service
representative when the equipment has been removed from the initial installation location to a new location
outside the home country of the selling company.
Warranty service is provided during business hours (8
not available when Waters offices are closed in observance of legal holidays.

Warranty Service Exceptions

Warranty service is not performed on:
• Any product or part that has been repaired by others, improperly installed, altered, or
damaged in any way.
• Products or parts identified prior to sale as not manufactured by Waters. In such cases, the
warranty of the original manufacturer applies.
• Products that malfunction because the customer has failed to perform maintenance, calibration
checks, or observe good operating procedures.
• Products that malfunction due to the use of unapproved parts and operating supplies.
Repair or replacement is not made:
to 5 , EST, Monday through Friday). Service is
AM PM
19-2