Cardholder Privacy And Security; Terminal Security; User Types; Fraud Prevention - Ingenico iCT250 Merchant Manual

Cardholder Privacy and Security

Please refer to the Cardholder Privacy sheet in your Merchant welcome kit. It contains important information about your
responsibilities to your customers and their personal and transaction information.
Terminal security
It is the Merchant's responsibility to secure the terminal, any user IDs or passwords and to prevent unauthorized use. In
any event the Merchant will be liable for any unauthorized use of the terminal or any user IDs or passwords. There are
three user security settings:
No security (Default)
• N o access restriction to the
terminal functionality listed
below.
The following functions can be protected medium or high security.
• Batch reports
• Customized reports
• Host 1 download
• Priority mail
• Manual card number entry
Please call the TD Merchant Solutions Help Desk at 1-800-363-1163 to change the security level on your terminal.

User types

This option allows the user to setup: managers, supervisors, and operators with an ID login in User Setup by going to
. , # * / Admin  Setup Menu  Customization  Use ID/Password. See Section 5 – Administration and
for more information on creating user IDs and setting their security levels.
The supervisor setup requires you to create a password.
Fraud prevention
Please refer to the How to Help Prevent
transactions on your terminal by enabling:

Force post fraud prevention

You can now enable/disable or password protect force post transactions on your terminal. If a force post transaction
occurs the terminal react depending on whether this is enabled or not.
• D isabled — States that the transaction is not allowed and a different payment method is required.
• Password protected — Request a supervisor to enter their password.

Call for authorization fraud prevention

You can enable/disable call for authorization transactions.
If you want to use either of these fraud prevention features, you must enable them on each of your terminals. To do so, please call the TD
Merchant Solutions Help Desk at 1-800-363-1163.
Medium Security
• A ccess is restricted to certain
features by a supervisor or
manager ID and password.
Fraud pamphlet in your Merchant Welcome Kit. You can also reduce fraudulent
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High Security
• A ccess is restricted to certain
features by a manager ID and
password.
• Business day reports
• Day close
• Host 2 download
• Connection setup
Configuration