Upgrading A Host Interface Card In The E5400 Controller-Drive Trays - Silicon Graphics InfiniteStorage 4000 Series System Upgrade Manual

Upgrading a Host
Interface Card in the
E5400
Controller-Drive
Trays
Chapter 2: Upgrading Trays in the Storage Array
14. Did this action correct the problem?
Yes – Go to 15.
—
No – If the problem is not resolved, contact your Technical Support
—
representative.
15. Complete any remaining Recovery Guru procedures, if necessary.
16. Using the LEDs and the storage management software, check the status of all of
the trays in the storage array.
17. Does any component have a Needs Attention status?
Yes – Click the Recovery Guru toolbar button in the Array Management
—
Window, and complete the recovery procedure. If the problem is not
resolved, contact your Technical Support representative.
No – Go to 18.
—
18. Remove the antistatic protection.
19. Gather support data about your updated storage array by using one of these
methods:
SANtricity ES
Command line interface
ATTENTION Possible equipment damage – Only a qualified service technician
should perform this procedure, or equipment damage might result.
Use this procedure to upgrade a host interface card (HIC). The new HIC can have
Fibre Channel, or InfiniBand connections. Both controllers in a duplex
controller-drive tray must have the same arrangement of HICs. Each controller must
have the same type of HIC in the same relative position as the other controller.
NOTE IB host ports do not support the Data Assurance (DA) premium feature.
From the Array Management Window toolbar, select
Monitor >> Health >> Collect Support Data. Then
name and specify a location on your system where
you want to store the support bundle.
Enter the following command on the command line:
save storageArray supportData
This command gathers comprehensive support data
about the storage array. For more information about
this command, refer to Command Line Interface and
Script Commands Programming Guide. Running this
command can temporarily impact performance on
your storage array.
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