Silicon Graphics TP900 User Manual

A 2u-high 8-drive storage system
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SGI
Total Performance 900
Storage System User's Guide
007-4428-003

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Summary of Contents for Silicon Graphics TP900

  • Page 1 ® Total Performance 900 Storage System User’s Guide 007-4428-003...
  • Page 2 This document is provided with limited rights as defined in 52.227-14.. TRADEMARKS AND ATTRIBUTIONS Silicon Graphics is a registered trademark, and SGI, the SGI logo, and IRIS InSight are trademarks of Silicon Graphics, Inc., in the United States and/or other countries worldwide.
  • Page 3 Record of Revision Version Description August 2001 Initial Revision February 2004 Revision to support TP900 U320 release May 2004 Firmware upgrade procedure removed 007-4428-003...
  • Page 5: Table Of Contents

    Contents Contents Figures . . ix Tables . . xi About This Guide. . xiii Audience . xiv Related Publications . . xiv Product Support . . xiv Reader Comments . . xiv Storage System Features . Enclosure Chassis . Front Panel LEDs .
  • Page 6 Contents SCSI_ID Addressing . 24 1x 8 Configuration . . 24 2 x 4 Configuration . 25 Powering On the Enclosure . . 26 Powering Off the Enclosure . . 27 Engaging the Anti-tamper Locks . . 28 Replacing Modules .
  • Page 7 Contents Electrostatic Discharge . 54 Electromagnetic Emissions . . 54 . 55 Index 007-4428-003...
  • Page 9: Figures

    Figures Figures Front View of an SGI TP900 Storage System Figure 1-1 Rear Module Location in Standard Configuration . Figure 1-2 Rear Module Location in Redundant Configuration . Figure 1-3 ESI/Ops Panel . Figure 1-4 Drive Carrier Module . Figure 1-5 Drive Carrier LED Indicators .
  • Page 10 Figures I/O Module Retaining Bracket . 36 Figure 3-4 Releasing the Carrier Handle . . 38 Figure 3-5 Carrier Camming Lever . 39 Figure 3-6 ESI/Ops Panel LEDs . 42 Figure 4-1 007-4428-003...
  • Page 11 Tables Tables ESI/Ops LED States Table 1-1 Supported cables . 21 Table 2-1 Drive enclosure device addressing . . 25 Table 2-2 Drive enclosure device addressing . . 26 Table 2-3 Component Part Numbers . 40 Table 3-1 ESI/Ops LED States .
  • Page 13: About This Guide

    About This Guide This guide explains how to operate and maintain the SGI Total Performance (TP) 900 SCSI storage system in the following chapters: • Chapter 1, “Storage System Features” • Chapter 2, “Setup and Operation” • Chapter 3, “Replacing Modules” •...
  • Page 14: Audience

    About This Guide Audience This guide is written for owners and users of the SGI TP900 SCSI storage system. It presumes general knowledge of SCSI technology and knowledge of the host SGI server, the HBA, and other SCSI devices to which the storage system might be cabled.
  • Page 15 About This Guide of the manual. In printed manuals, the document number is located at the bottom of each page.) You can contact SGI in any of the following ways: • Send e-mail to the following address: techpubs@sgi.com • Use the Feedback option on the Technical Publications Library Web page: http://docs.sgi.com •...
  • Page 17: Storage System Features

    SCSI busses (two strings of 4 drives). The SGI TP900 is rack-mountable and is designed to use SCSI Parallel Interface 3 (SPI-3) capable Low Profile (1-inch high) 3.5-inch disk drives. The drive carriers accept SGI-qualified 10,000 or 15,000 rpm U160/U320 SCSI disk drives.
  • Page 18: Enclosure Chassis

    1: Storage System Features Enclosure Chassis The basic unit of the SGI TP900 storage system is the enclosure, which contains the disk drives arranged in two rows of 4 drives, and the drive backplane in the front. The I/O, power supply (PSU), and fan modules are located at the rear of the chassis. The chassis uses two EIA units of rack space, and is fitted with 19-inch rack-mounting features,...
  • Page 19: Figure 1-3 Rear Module Location In Redundant Configuration

    Enclosure Chassis Blank modules occupy unoccupied empty bays and must be in place for proper operation and to ensure correct airflow. The component modules are discussed in detail in “Plug-in Modules” on page 5. Figure 1-3 shows the back of a fully configured redundant enclosure with two cooling modules, two PSU modules, and two I/O modules.
  • Page 20: Front Panel Leds

    ESI/Ops Panel Table 1-1 summarizes the functions of the LEDs on the ESI/Ops panel. See Chapter 4 for descriptions of common problems, with possible solutions, that can occur with your SGI TP900 system. Table 1-1 ESI/Ops LED States LED State and Meaning System status Green signifies that power is applied to the enclosure.
  • Page 21: Plug-In Modules

    Plug-in Modules Plug-in Modules The front of the enclosure contains 8 drive bays, each of which accommodates a plug-in drive carrier module. The rear of the enclosure contains 6 module bays that house power supply, cooling, and SCSI I/O modules. This section describes the component modules in the storage system, as follows: •...
  • Page 22: Drive Carrier Modules

    1: Storage System Features Drive Carrier Modules The drive carrier module comprises a hard disk mounted in a carrier. Each drive bay will house a single 1.0-inch high, 3.5-inch disk drive in its carrier. Each disk drive is enclosed in a die-cast aluminum carrier that provides excellent thermal conduction, radio frequency and electromagnetic induction protection, and maximum physical protection of the drives.
  • Page 23: Figure 1-6 Drive Carrier Led Indicators

    Plug-in Modules Drive Carrier Indicators Each drive carrier incorporates two indicators, an upper (green) and a lower (amber). In normal operation, the green indicator will be lit and will flicker as the drive operates. Figure 1-6 shows the drive carrier indicators. Drive carrier indicators Drive Carrier LED Indicators...
  • Page 24: Figure 1-7 Anti-Tamper Locks

    1: Storage System Features Anti-tamper Locks Anti-tamper locks are fitted in the drive carrier handles and are accessed through the small cutout in the latch section of the handle. These are provided to disable the normal “pinch” latch action of the carrier handle. See “Engaging the Anti-tamper Locks” on page 28 for instructions on how to engage or disengage the anti-tamper lock.
  • Page 25: Figure 1-8 Drive Information Label

    Plug-in Modules Drive Information Label A label containing drive information is located on the drive carrier handle. The label indicates the size (xxx GB), speed (xx kRPM), and the last five numbers of the serial number of the drive installed in the carrier. See Figure 1-8 for an illustration of the drive information label.
  • Page 26: Power Supply Module

    1: Storage System Features Power Supply Module One 350-Watt plug-in power supply module (PSU) is mounted in the rear of the system. Optionally, a second power supply module can be fitted to provide redundancy. Figure 1-9 shows a PSU module. T P U F A U Figure 1-9...
  • Page 27: Figure 1-10 Power Supply Indicators

    Plug-in Modules Two LED indicators are located on the front panel of the power supply. Figure 1-10 shows the power supply indicators. Power output OUTPUT GOOD FAULT Power supply failure LED Figure 1-10 Power Supply Indicators The green LED indicates good power output. The amber LED indicates power supply failure.
  • Page 28: Input/Output (I/O) Module

    1: Storage System Features Input/Output (I/O) Module Two I/O modules are mounted in the rear of the system utilizing Ultra-3 SCSI interfacing with the host computer system. Two I/O module configurations are available, as follows: • The 1 x 8 configuration is used to create a SCSI bus structure with one string of 8 drives.
  • Page 29: Figure 1-12 I/O Modules In 1 X 8 Configuration

    Plug-in Modules Figure 1-12 shows the rear view of an enclosure with I/O modules in a 1 x 8 configuration. CHANNEL 2 CHANNEL 1 OUTPUT GOOD FAULT I/O Modules in 1 x 8 Configuration Figure 1-12 Figure 1-13 shows a U160/U320 loopback module. 1 x 8 configuration U160/U320 Loopback Module Figure 1-13 007-4428-003...
  • Page 30: Cooling Module

    1: Storage System Features Figure 1-14 shows a U160 loopback module. 1 x 8 configuration U160 Loopback Module Figure 1-14 Cooling Module One cooling plug-in module is mounted in the rear of the system. Optionally, a second cooling module can be fitted to provide greater redundancy. The cooling modules connect to the backplane for power and status signal connections.
  • Page 31: Figure 1-15 Cooling Module

    Plug-in Modules Figure 1-15 Cooling Module In a redundant configuration, the modules operate together; if one fails, the other maintains adequate cooling to the system while the faulty unit is replaced. Caution: Do not remove a module unless a replacement can be immediately added. This is particularly important in a single-cooling module system, which will very quickly overheat unless a properly functioning cooling module is installed.
  • Page 32: Dummy Carrier Modules

    1: Storage System Features Dummy Carrier Modules Dummy carrier modules are provided for installation in all unused drive bays. They are designed as integral drive module front caps with handles and must be installed in all unused drive bays to maintain a balanced airflow. Caution: If any modules are missing, operation of the enclosure will disrupt the airflow and the drives will not receive sufficient cooling.
  • Page 33: Storage System Bay Numbering Convention

    I/O, or cooling module. The SGI TP900 system has 8 drive bays in the front of the enclosure—2 rows of 4 bays. A front bay is identified by a row/column fraction. Rows are numbered 1 to 2 from top to bottom, and columns are numbered 1 to 4 from left to right, viewed from the front.
  • Page 34: Figure 1-17 Rear Module Locations And Bay Numbering

    1: Storage System Features The SGI TP900 system has 6 module bays at the rear—2 rows of 3 bays. A rear bay is identified by a row/column fraction. Rows are numbered 1 to 2 from top to bottom, and columns are numbered 1 to 3 from right to left, viewed from the rear. For example, module 2/3 refers to the bay located in row 2 (bottom) and column 3 (third from the right).
  • Page 35: Setup And Operation

    Chapter 2 Setup and Operation This chapter describes how to set up and operate your SGI TP900 storage system in the following sections: • “Unpacking and Inspecting the Storage System” on page 19 • “Connecting the Power Cord” on page 20 •...
  • Page 36: Connecting The Power Cord

    3. Check for continuity between the earth pin of the power cord on one of the power supply modules (or rack inlet) and any exposed metal surface of the SGI TP900 enclosure.
  • Page 37: Attaching Interface Cables

    Attaching Interface Cables Attaching Interface Cables This section explains which of the connectors on the I/O modules should be used to connect external Ultra-3 SCSI-compatible cables. As seen from the rear of an I/O module, the connector on the right-hand side connects to channel 1 (device bays 1/1, 2/1, 1/2, 2/2).
  • Page 38: Figure 2-1 Attaching Interface Cable On 1 X 8 Configuration

    2: Setup and Operation T P U F A U C H A N N E C H A N N E T P U Terminator F A U Channel 1 ID range Figure 2-1 Attaching Interface Cable on 1 x 8 Configuration 007-4428-003...
  • Page 39: X 4 Configuration

    Attaching Interface Cables 2 x 4 Configuration Connect an interface cable to the channel 1 connector on I/O module 1/1, and then connect another interface cable to the channel 2 connector on I/O module 1/3, as shown in Figure 2-2. Attach terminators to the two unused I/O connectors. Caution: External termination must be fitted to all unused I/O connectors to ensure termination of the SCSI bus.
  • Page 40: Scsi_Id Addressing

    2: Setup and Operation Important: In a 2 x 4 configuration, the termination for each channel is located on the other I/O module from where the interface cable is connected. For example, the terminator for channel 1 is located on the left I/O module (1/3), whereas the interface cable is connected to the right I/O module (1/1).
  • Page 41: X 4 Configuration

    SCSI_ID Addressing Table 2-2 shows the drive enclosure device addressing for each Range ID in a 1 x 8 configuration. Drive enclosure device addressing Table 2-2 Range ID Device Slot* 1/1 2/1 1/2 2/2 1/3 2/3 1/4 2/4 SCSI_ID SCSI_ID * View from the front of the enclosure.
  • Page 42: Powering On The Enclosure

    2: Setup and Operation Table 2-3 shows the shows the drive enclosure device addressing for each Range ID in a 2 x 4 configuration. Drive enclosure device addressing Table 2-3 Range ID Device Slot* SCSI_ID SCSI_ID * View from the front of the enclosure. Powering On the Enclosure Follow these steps to power on the enclosure: Caution: Before powering on the enclosure, ensure that all the modules are firmly seated...
  • Page 43: Powering Off The Enclosure

    Powering Off the Enclosure Apply AC power to the enclosure. Turn the power supply module(s) switch to the ON position. The green Power Output LED should be lit and the red Fault LED should be off. Note: In a dual-PSU system, it does not matter which PSU is powered on first. 2.
  • Page 44: Engaging The Anti-Tamper Locks

    2: Setup and Operation Engaging the Anti-tamper Locks Each drive carrier handle has an anti-tamper lock, which is accessed through the small cutout in the latch section of the handle. Drives are supplied with the locks set in the unlocked position. A lock key is provided with the system. Follow these steps to activate the locks: Carefully insert the lock key into the lock in the handle.
  • Page 45 Engaging the Anti-tamper Locks 4. Repeat this procedure for each lock that you want to activate. To de-activate a lock, carefully insert the lock key into the lock in the handle, and rotate the key in a counter-clockwise direction until the indicator is no longer visible in the aperture beside the key.
  • Page 47: Replacing Modules

    Chapter 3 Replacing Modules This chapter shows how to replace all plug-in modules in the SGI TP900 enclosure. The following sections are covered: • “Pre-installation Safety Precautions” on page 32 • “Dealing with Hardware Faults” on page 32 • “Continuous Operation during Replacement” on page 32 •...
  • Page 48: Pre-Installation Safety Precautions

    Ensure that you have obtained a replacement module of the same type before removing any faulty module. Caution: If the SGI TP900 subsystem is powered on and you remove any module, replace it immediately. If the subsystem is used without its modules or blanking plates for more than a few minutes, the enclosure can overheat, causing power failure and data loss.
  • Page 49: Replacing Power Supply Modules

    Replacing Power Supply Modules Replacing Power Supply Modules Follow these steps to replace a power supply module or a power supply blank module on the SGI TP900 enclosure: Warning: Hazardous voltage and current levels are present inside the storage subsystem. The replacement of rear-bay modules should only be performed by technically qualified personnel.
  • Page 50: Figure 3-2 Power Supply Latch And Handle

    3: Replacing Modules 3. Grip the handle, lift the latch on the front of the PSU, and remove the PSU from the enclosure. 4. To install a replacement module, grip the handle, lift the latch on the front of the PSU, and slide the module into the enclosure (see Figure 3-2).
  • Page 51: Replacing Cooling Modules

    Replacing Cooling Modules Follow these steps to remove a cooling module or a cooling blank module from the SGI TP900 enclosure: Caution: Do not remove a module unless a replacement can be immediately added. This is particularly important in a single-cooling module system which will very quickly overheat without a properly functioning cooling module installed.
  • Page 52: Replacing I/O Modules

    3: Replacing Modules Replacing I/O Modules Follow these steps to remove an I/O module from the SGI TP900 enclosure: Caution: Do not remove a module unless a replacement can be immediately added. The system must not be run without all modules in place.
  • Page 53: Replacing Drive Carrier Modules

    Caution: Follow electrostatic discharge (ESD) precautions while replacing the drive carriers. Avoid contact with the backplane components and module connectors. Follow these steps to remove and replace a drive carrier module from the SGI TP900 enclosure: Caution: Do not remove a drive carrier unless a replacement or a dummy carrier can be immediately added.
  • Page 54: Figure 3-5 Releasing The Carrier Handle

    3: Replacing Modules 5. Release the handle of the replacement carrier by pressing the latch in the handle towards the right, as shown in Figure 3-5. Insert the carrier into the enclosure. Figure 3-5 Releasing the Carrier Handle Important: Ensure that the carrier is orientated so that the drive is uppermost and the handle opens from the left.
  • Page 55: Figure 3-6 Carrier Camming Lever

    Replacing Drive Carrier Modules Carrier Camming Lever Figure 3-6 7. Push the carrier handle into place—the camming foot on the base of the carrier will engage in a slot in the enclosure. Continue to push firmly until the handle fully engages.
  • Page 56: Component Part Numbers

    3: Replacing Modules Component Part Numbers Table 3-1 lists part numbers for the following replaceable components. Table 3-1 Component Part Numbers Component Part Number Power supply module 013-3437-001 I/O module 013-3436-001 Loopback module U320 013-4187-001 Cooling module 013-3438-001 Bifurcated power cable 7260832 Dummy drive carrier 013-3439-001...
  • Page 57: Troubleshooting

    Chapter 4 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the SGI TP900 storage system. The following sections are covered: • “Overview” on page 42 • “Initial Startup Problems” on page 44 •...
  • Page 58: Overview

    4: Troubleshooting Overview The SGI TP900 enclosure includes a processor and associated monitoring and control logic to enable it to diagnose problems within the enclosure’s power, cooling, and drive systems. All rear-mounted modules are designed to be maintained by trained technicians. Each power supply module has a status LED.
  • Page 59: Table 4-1 Esi/Ops Led States

    Overview Table 4-1 summarizes the functions of the LEDs on the ESI/Ops panel and refers to the sections that cover specific component failures. Table 4-1 ESI/Ops LED States LED State and Meaning See This Section System Green signifies that power is applied to the enclosure. “System Faults”...
  • Page 60: Initial Startup Problems

    Plugs are of the wrong type. • Cords are too short. Use the following checklist if your computer does not recognize the SGI TP900 system: • Check that the Ultra-3 SCSI interface cables from the enclosure to the host computer are fitted correctly.
  • Page 61: System Faults

    System Faults System Faults Table 4-2 explains how to troubleshoot a system status LED that is amber. Table 4-2 System Faults Symptom Cause Action The system The ESI processor has 1. Check for other amber LED indicators on the power LED is amber.
  • Page 62: Cooling Module Faults

    4: Troubleshooting Cooling Module Faults Table 4-4 explains how to troubleshoot a cooling module status LED that is amber. Table 4-4 Cooling Module Faults Symptom Cause Action Operator panel cooling One or more fans Remove the module(s) from the system, and then LED is amber.
  • Page 63: Technical Specifications

    Appendix A Technical Specifications This appendix lists technical specifications of the SGI TP900 storage system in these sections: • “Physical and Environmental Specifications” on page 48 • “Power Requirements” on page 49 007-4428-003...
  • Page 64: Physical And Environmental Specifications

    A: Technical Specifications Physical and Environmental Specifications Table A-1 shows the physical and environmental specifications for the SGI TP900 storage system. Table A-1 Physical and Environmental Specifications Height 85.7 mm (3.37 in.) Width 447 mm (17.6 in.) Depth 545 mm (21.46 in.) Weight Maximum configuration: 22 Kg (48.5 lb)
  • Page 65: Power Requirements

    Power Requirements Power Requirements Table A-2 lists the minimum power requirements for the SGI TP900 storage system. Table A-2 Minimum Power Requirements Factor Requirement Voltage 110/220 VAC auto-sensing worldwide Frequency 50/60 Hz Maximum power consumption 350 W maximum continuous 007-4428-003...
  • Page 67: Regulatory Information

    Appendix B Regulatory Information This section contains Class B warnings and specifications. The SGI TP900 rackmountable storage system conforms to several national and international specifications and European Directives listed in “Manufacturer’s Declaration of Conformity”. Caution: The SGI TP900 storage system has several governmental and third-party approvals, licenses, and permits.
  • Page 68: Fcc Class B Conformance

    B: Regulatory Information FCC Class B Conformance This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation.
  • Page 69: Ce Notice

    CE Notice CE Notice Marking by the “CE” symbol indicates compliance of the device to directives of the European Community. A “Declaration of Conformity” in accordance with the above standards has been made and is available from SGI upon request. VCCI Notice (Japan Only) Korean Regulatory Notice 007-4428-003...
  • Page 70: Shielded Cables

    (ESD). ESD is a source of electromagnetic interference and can cause problems ranging from data errors and lockups to permanent component damage. While operating the SGI TP900 storage system, it is important that you keep all the covers, doors, and dummy (filler) panels in place. The shielded cables that came with the product should be installed correctly.
  • Page 71: Index

    Index airflow 3, 16 electromagnetic emissions anti-tamper lock electrostatic discharge enclosure bay numbering chassis height bay numbering Enclosure System Interface/Operators (ESI/Ops) drive bay panel enclosure ESI/Ops panel rear bay blank module grounding checks cables, shielded Class B 51-54 components, part numbers humidity requirements cooling module customer service...
  • Page 72 Index drive carrier ESI/Ops panel power supply module SCSI_ID addressing service SGI, contacting shielded cables slot numbering manuals, related drive bay model number enclosure module rear bay blank support cooling drive carrier dummy carrier input/output temperature requirements power supply voltage numbering convention, modules part numbers physical specifications...

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