Silicon Graphics InfiniteStorage 4000 Series System Upgrade Manual page 20

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1. Gather support data about your updated storage array by using one of these
methods:
SANtricity ES
Command line interface
2. Use the Locate function in the storage management software to identify the
controller canisters to upgrade.
3. Put on antistatic protection.
4. Label each host interface cable, drive interface cable, and Ethernet cable that is
attached to each controller canister so that you can reconnect the cables correctly
after the controller canisters are reinstalled.
ATTENTION Potential degraded performance – To prevent degraded
performance, do not twist, fold, pinch, or step on the fiber-optic cables. Do not bend
the fiber-optic cables tighter than a 5-cm (2-in.) radius.
5. Stop all host I/O operations.
From the Array Management Window toolbar, select
Monitor >> Health >> Collect Support Data. Then
name and specify a location on your system where
you want to store the support bundle.
Enter the following command on the command line:
save storageArray supportData
This command gathers comprehensive support data
about the storage array. For more information about
this command, refer to Command Line Interface and
Script Commands Programming Guide. Running this
command can temporarily impact performance on
your storage array.