Silicon Graphics InfiniteStorage 4000 Series System Upgrade Manual page 100

Removing the
Controller Canisters
from the E5460
Controller-Drive Tray
92
NOTE Before you remove the controller canisters, make sure that you set controller
A offline, as described in the following steps, to make sure that all the data currently
in the cache in controller A is successfully written to disk before the upgrade. This step
also makes sure that the data currently in the cache in controller B is successfully
written to disk before you turn off the power to both of the controller canisters.
ATTENTION Possible hardware damage – To prevent electrostatic discharge
damage to the tray, use proper antistatic protection when handling tray components.
1. Gather support data about your storage array by using one of these methods:
SANtricity ES
Command line interface
2. Use the Locate function in the storage management software to identify the
controller canisters to upgrade as shown in the following figure.
Figure 64 Controller Positions in the E5460 Controller-Drive Tray
From the Array Management Window toolbar, select
Monitor >> Health >> Collect Support Data. Then
name and specify a location on your system where
you want to store the support bundle.
Enter the following command on the command line:
save storageArray supportData
This command gathers comprehensive support data
about the storage array. For more information about
this command, refer to Command Line Interface and
Script Commands Programming Guide. Running this
command can temporarily impact performance on
your storage array.
1. Controller A
2. Controller B