Silicon Graphics InfiniteStorage 4000 Series System Upgrade Manual page 36

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ATTENTION Possible hardware damage – To prevent electrostatic discharge
damage to the tray, use proper antistatic protection when handling tray components.
1. Gather support data about your storage array by using one of these methods:
SANtricity ES
Command line interface
2. Use the Locate function in the storage management software to identify the
controller canisters to upgrade as shown in the following figure.
Figure 14 Controller A Position in the E2600 Controller-Drive Tray
3. Put on antistatic protection.
4. Label each cable that is attached to each controller canister so that you can
reconnect each cable correctly after the controller canisters are reinstalled.
From the Array Management Window toolbar, select
Monitor >> Health >> Collect Support Data. Then
name and specify a location on your system where
you want to store the support bundle.
Enter the following command on the command line:
save storageArray supportData
This command gathers comprehensive support data
about the storage array. For more information about
this command, refer to Command Line Interface and
Script Commands Programming Guide. Running this
command can temporarily impact performance on
your storage array.
1. Controller A
2. Controller B