Silicon Graphics InfiniteStorage 4000 Series System Upgrade Manual page 74

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12. Look at the Controller Service Action Required LED on the controller canister,
and look at all of the controller tray's Service Action Required LEDs. Based on
the LED status, perform one of these actions:
All of the Service Action Required LEDs are off, and the Array
—
Management Window Indicates an Optimal status – Go to step 14.
Any of the Contoller-Drive tray's Service Action Required LEDs are on,
—
or the Controller Service Action Required LED is on – Check that the
controller canister is installed correctly. Reinstall the controller canister if
necessary. Go to step 13.
NOTE If your storage array does not have an Optimal status, click the Recovery
Guru toolbar button in the Array Management Window to determine if any other
actions are required.
13. Did this action correct the problem?
Yes – Go to step 14.
—
No – If the problem is not resolved, contact your Technical Support
—
representative.
14. Using the LEDs and the storage management software, check the status of all of
the trays in the storage array.
15. Does any component have a Needs Attention status?
Yes – Click the Recovery Guru toolbar button in the Array Management
—
Window, and complete the recovery procedure. If the problem is not
resolved, contact your Technical Support representative.
No – Go to step 16.
—
16. Remove the antistatic protection.
17. Gather support data about your updated storage array by using one of these
methods:
Use the storage management software to collect and save a support bundle of
—
your storage array. From the Array Management Window toolbar, select
Monitor >> Health >> Collect Support Data. Then name and specify a
location on your system where you want to store the support bundle.
Use the CLI to run the save storageArray supportData command
—
to gather comprehensive support data about the storage array. For more
information about this command, refer to the Command Line Interface and
Script Commands Programming Guide. Running this command can
temporarily impact performance on your storage array.