Placing Calls On A Shared Line; Answering Calls On A Shared Line; Placing A Call On Public Hold; Placing A Call On Private Hold - Yealink SIP-T58V User Manual

Placing Calls on a Shared Line

You can have one or multiple calls on a shared line. The phone places a call on the first shared line key automatically.
You can select the desired shared line key first and place a call using this key.
Related Topic
Placing Calls

Answering Calls on a Shared Line

When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be
answered on any one of the phones. You can answer one or multiple calls on the shared line. Incoming calls will be dis-
tributed evenly among the available shared line keys.
Note
If the number of incoming calls is greater than the configured line keys, the line keys will be used by sequence circulation.
Contact your system administrator for more information.
Related Topic
Answering Calls

Placing a Call on Public Hold

You can place a call on public hold that any shared line phone can retrieve the held call.
Procedure
1. During a call, press the HOLD key or tap the Hold soft key.
The call is held on your phone, and all of the phones registered with shared line show the call is in a held state.

Placing a Call on Private Hold

In SCA scenario, you can place a call on private hold that only you can retrieve the held call. You can hold a call
privately on a shared line using the PriHold soft key preset by your system administrator. If the PriHold soft key is not
available on your phone, you can also set a line key as private hold key manually.
Topics

Setting a Private Hold Key

Holding a Call Privately
Setting a Private Hold Key
Procedure
1. Swipe left or right to go to the second idle screen.
2. Navigate to Settings->Features->Dsskey.
3. Select the desired line key.
4. Select Key Event from the Type field.
5. Select Private Hold from the Key Type field.
6. (Optional.) Enter the string that will display on the phone screen in the Label field.
7. Tap
.
Advanced Features
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