Placing Calls On A Shared Line; Answering Calls On A Shared Line; Placing A Call On Public Hold; Placing A Call On Private Hold - Yealink CP935W User Manual

Yealink CP965 User Guide
Icons
a call.
The call on the shared line is
barged in by the other shared
line user.
In a multi-party call, place the
call on hold locally.

Placing Calls on a Shared Line

You can place one or multiple calls on a shared line.
The phone places a call on the first shared line key automatically. You can select the desired shared line key first
and place a call using this key.
Related Topic
Placing Calls

Answering Calls on a Shared Line

You can answer one or more calls on the shared line.
When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call
can be answered on any one of the phones. Incoming calls will be distributed evenly among the available shared
line keys.
Note
: If the number of incoming calls is greater than the configured line keys, the line keys will be used by sequence cir-
culation. Contact your system administrator for more information.
Related Topic
Answering Calls

Placing a Call on Public Hold

You can place a call on public hold that any shared line phone can retrieve the held call.
Procedure
1. During a call, select Hold.

Placing a Call on Private Hold

In the SCA scenario, you can place a call on private hold that only you can retrieve the held call.
The PriHold soft key can be preset by your system administrator, you can also set a line key as the private hold key
manually if the PriHold soft key is not available on your phone. You need to configure a private hold key before you
place the call on private hold.
Procedure
1. 1. Tap Dsskey.
2. Drag the desired line key to the Edit field.
3. Select Key Event from the Type field.
4. Select Private Hold from the Key Type field.
Description Icons
(Local SCA Phone)
(Other Phone)
54
Description
placed on public hold.
The call on the shared line is
placed on private hold.