Before You Begin
Check with your system administrator if the group call pickup code is required for this key. If required, get the group
call pickup code from your system administrator.
Procedure
1. 1. Swipe left or right to go to the second idle screen.
2. Navigate to Settings->Features->Dsskey.
3. Select the desired line key.
4. Select Key Event from the Type field.
5. Select Group Pick Up from the Key Type field.
6. Select the desired line from the Account ID field.
7. (Optional.) Enter the string that will appear on the touch screen in the Label field.
8. (Optional.) Enter a contact number you want to pick up a call from in the Value field.
9. Tap
.
Tip
You can drag the line key to the
Picking up a Group Call Using a Group Pickup Key
Before You Begin
You need to set a Group Pickup key. Any phone within a predefined group of phones receives an incoming call.
Procedure
1. Tap the Group Pickup key.
The call is answered on your phone.
Related Topic
Setting a Group Pickup Key
Call Park and Call Retrieve
You can use this feature to park a call, and then retrieve the call either from your phone or another phone. After you
park a call, the call is placed on hold, you can continue the conversation after retrieving it.
The IP phone supports this feature under the following modes:
FAC mode: park the call to the local extension or a desired extension through dialing the park code.
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Transfer mode: park the call to the shared parking lot through a blind transfer. For some servers, the system will
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return a specific retrieve park number (park retrieve code) from which the call can be retrieved after parking suc-
cessfully.
Note
Call park is not available on all servers. Check with your system administrator to find out if it is available on your phone.
Topics
Edit
field to set a Group Pickup key.
Advanced Features
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