Unsupported Or Unresponsive Imaging Unit Service Check - Lexmark B2650 Service Manual

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Unsupported or unresponsive imaging unit service check

Action
Step 1
Check whether the imaging unit installed is genuine.
Is the imaging unit a genuine and supported Lexmark unit?
Step 2
Install a genuine and supported Lexmark imaging unit.
Does the problem remain?
Step 3
a
Check the imaging unit contacts for contamination.
b
Check the imaging unit for leaks and damage.
Are the imaging unit and its contacts free of contamination and
damage?
Step 4
Clean or replace the imaging unit.
Does the problem remain?
Step 5
a
Check the imaging unit smart chip contacts for contamination.
b
Check if the contacts are bent or damaged.
Are the contacts free of contamination and damage?
Step 6
Clean or repair the smart chip contact.
Does the problem remain?
Step 7
Reseat the smart chip contact cable on the controller board.
Does the problem remain?
Diagnostics and troubleshooting
105
4600-830, -835, -895
Yes
No
Go to step 3.
Go to step 2.
Go to step 3.
The problem is
solved.
Go to step 5.
Go to step 4.
Go to step 5.
The problem is
solved.
Go to step 7.
Go to step 6.
Go to step 7.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.

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