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Action
Step 5
a
Remove the left cover. See
177.
b
Remove the right cover. See
page
186.
c
Reseat the cable from the motor (cartridge) and the controller
board.
Does the problem remain?
Step 6
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Motor tests > K toner
add
b
Touch Start.
Does the motor run?
Step 7
Check the motor (cartridge) and its gears for misalignment, wear,
and damage.
Is the cartridge gearbox properly installed and free of wear and
damage?
Step 8
Reinstall or replace the cartridge gearbox. See
removal" on page
184.
Does the problem remain?
16y errors
161 error messages
Error code Description
161.80
The motor (tray 1 pick/lift) does not turn on.
161.81
The motor (tray 1 pick/lift) does not turn off.
161.82
The motor (tray 1 pick/lift) speed did not ramp up
to the required level.
161.83
The motor (tray 1 pick/lift) stalled.
161.84
The motor (tray 1 pick/lift) ran too slow.
161.85
The motor (tray 1 pick/lift) ran too fast.
161.86
The motor (tray 1 pick/lift) did not run at the correct
timing.
"Left cover removal" on page
"Right cover removal" on
"Cartridge gearbox
Diagnostics and troubleshooting
122
Yes
Go to step 6.
Contact the next
level of support.
Contact the next
level of support.
Contact the next
level of support.
Action
See
"Tray 1 pick/lift drive failure service
check" on page
125.
4600-830, -835, -895
No
The problem is
solved.
Go to step 7.
Go to step 8.
The problem is
solved.
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