Table of Contents
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Action
Step 9
a
Upgrade the firmware.
Note: Contact your next level of support for the correct
firmware level to use.
b
POR the printer.
c
Send the printer a print job.
Does the error remain?
Step 10
Is the device an MFP?
Step 11
Run a copy job.
Does the error remain?
Step 12
Run a scan to PC job.
Does the error remain?
Step 13
Is there optional memory installed?
Step 14
a
Reinstall the memory.
b
Send a print job to the printer.
Does the error remain?
Step 15
a
Install a Lexmark recommended memory option.
b
Send a print job to the printer.
Does the error remain?
Step 16
Is there a modem installed?
Step 17
a
Reinstall the modem.
b
POR the printer.
Does the error remain?
Diagnostics and troubleshooting
134
4600-830, -835, -895
Yes
No
Go to step 31.
Go to step 10.
Go to step 11.
Go to step 13.
Go to step 31.
Go to step 12.
Go to step 31.
Go to step 13.
Go to step 14.
Go to step 16.
Go to step 15.
Go to step 16.
Go to step 31.
The problem is
solved.
Go to step 17.
Go to step 21.
Go to step 18.
Go to step 20.
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