Action
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
173.
Does the problem remain?
Unsupported imaging unit service check
Action
Step 1
a
Check if the imaging unit is a supported and genuine Lexmark
supply. If not, then replace it.
b
Make sure that the imaging unit is properly installed.
c
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
173.
Does the problem remain?
Imaging unit smart chip contact service check
Action
Step 1
a
Check if the imaging unit is a supported and genuine Lexmark
supply. If not, then replace it.
b
Make sure that the imaging unit is properly installed.
Does the problem remain?
Step 2
Check the cable JARW2 for proper connection to the controller
board.
Is it properly connected?
"Restoring the printer
"Restoring the printer
Diagnostics and troubleshooting
119
Yes
No
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
Reseat the cables.
4514-2xx