Troubleshooting (To Be Performed By Store Personnel) - Structural Concepts K Series Installation & Operating Manual

TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)

CONDITION
Case Not Lining Up
Water Is On The Floor
Fan Emits Excessive
Noise
Case Lights Are Not
Working
Case is Not Holding
Proper Temperature
See Installation Section for instructions on properly aligning case (alongside
other cases) and adjusting levelers (or rails).
Call service provider.
Call service provider.
Check that light switch is in the on position.
Check that ALL of the light cords and plugs are properly connected.

Check bulbs for proper installation and connection.

Check for burned out bulbs.

Clean dirt and dust from the bulbs to prevent flickering.
See MAINTENANCE FUNDAMENTALS - STANDARD LIGHT FIXTURES or
MAINTENANCE FUNDAMENTALS - LED LIGHTS section in manual.
Cases With Light Controls On Controller:

Case lights should be pre-programmed from factory to come on when case is
energized.

If not, press light bulb icon button to turn lights on.

See INSTALLATION: DISPLAY CASE START-UP (FRONT ACCESS)
section in this operating manual for illustration.
If case lights still do not come on, call service provider.
If a large amount of warm product was added to the case, it will take time for
the temperature to adjust. Product must be pre-chilled before placing in case.
Check that the case is not in the sun or near a heat or air-conditioning vent.
See OVERVIEW / TECHNICAL INFORMATION / WARNINGS section in this
manual for specifics.
If case is located near front doors, temperature fluctuation can hinder unit's
ability to maintain temperature.
Check that air filter and condenser coil has been cleaned. See GENERAL
CLEANING (TO BE PERFORMED BY STORE PERSONNEL) section in this
manual for specifics.
Check air return grilles (area at front of decking) for obstructions. DO NOT set
product on air grilles as this will prevent proper airflow!
If case still is not holding proper temperature, call service provider.
TROUBLESHOOTING
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