Troubleshooting (To Be Performed By Trained Service Providers Only) - Page 1 Of 3 - Structural Concepts K Series Installation & Operating Manual

TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 of 3

CONDITION
Case Not Lining See Installation Section for instructions on properly aligning case (alongside other
Up cases) and adjusting levelers.
Water Is On The Caution! Water on flooring can cause much damage! Until cause is determined (and
Floor repaired), following these procedures:
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Note: See Drain, Hose and Bracket Placement Illustrations sheet in this manual for
views of different condensate systems used in display cases.
Check that the drain trap is free of debris.
Check that the drain hose is correctly positioned over condensate pan (or floor drain,
for remote units).
Check store conditions. To prevent condensation in NSF® Type 1 environments,
maximum conditions are to be 55% humidity / 75°
maximum conditions are to be 60% humidity / 80° Fahrenheit. See serial label (at
case rear near main power switch) for NSF® Type of your case.
Check condensate pan float for proper operation (Heat Rod Condensate System
only).
Check that condensate pan is properly plugged in or connected.
Caution! Condensate pan may be malfunctioning (Electrical Heat Rod Condensate
system). If so, water will overflow pan and seep onto flooring causing damage! Until
condensate pan is functioning (or is replaced), following these procedures:
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Caution! Disruption of power can cause water to overflow pan and seep onto
flooring causing damage! Check that power to case is constant. Until power is
restored, following these procedures:
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When power to case is restored, condensate pan should function properly and water
will no longer overflow onto flooring.
Caution! Wicking material may be dirty or worn and need replacement (Hot Gas
Loop Condensate systems only).
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Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use 'catch pans' for water to drain into. Swap out regularly until case has
completely drained.
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use 'catch pans' for water to drain into. Swap out regularly until case has
completely drained.
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use 'catch pans' for water to drainage. Swap out regularly until evaporation of
case is complete (or until power is restored).
Slide refrigeration system out from under unit.
After refrigeration system has been carefully slid out from under unit, replace
wicking material with new. If wicking material is not available, contact Structural
Concepts®. See toll-free number at last page of this operating manual.
TROUBLESHOOTING
Fahrenheit. For NSF® Type 2,
30