Answer a Call When in a Call
When you are in an active call and an incoming call arrives on the same or a different line, a call waiting tone
beeps, and the Incoming Call screen is displayed.
If you don't answer the call within 10 seconds, the Incoming Call screen disappears, and the Calls screen is
displayed.
» Select Answer.
The active call is placed on hold, and the incoming call becomes active.
Answer Calls Automatically
You can set up your phone to automatically answer calls using the Auto Answer feature. When this feature is
enabled, your phone automatically answers all incoming calls using the speakerphone. Your system
administrator sets how many times your phone rings before the call is automatically answered.
When Auto Answer is enabled and you receive an incoming call while in a call, the incoming call is not
answered until you end or hold the current call.
T
ASK
1 Navigate to Settings > Basic > Preferences > Auto Answer.
2 From the Auto Answer screen, select Auto Answer SIP Calls, and select Yes.
3 Select Microphone Mute, and choose Yes (the default setting) to mute the microphone for auto-
answered calls.
4 Select Save.
These settings are applied to all incoming calls on your phone.
Answer Intercom Calls
When you receive an intercom call on your phone, the call is answered automatically using the
speakerphone. You can switch to the handset or headset after the call is answered.
If your phone is set up to answer intercom calls with your microphone muted, you need to unmute your
microphone before responding to the call.
» After the call is answered, press the Mute key and reply.
Answer a Call from a VVX Expansion Module
You can answer calls using the line keys on your VVX phone or from your VVX Expansion Module.
» Press the expansion module line key with a flashing green LED indicator.
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