Redirecting Incoming Calls; Forwarding Incoming Calls To A Contact - Polycom VVX 201 User Manual

Redirecting Incoming Calls

You can redirect incoming calls by forwarding an incoming call to a contact, forwarding all incoming calls to a
contact, or diverting calls from a specific contact to another contact.

Forwarding Incoming Calls to a Contact

You can choose to forward an incoming call to a contact or forward all incoming calls to one of your contacts.
Forward an Incoming Call to a Contact
You can forward an incoming call directly to a contact without answering the call. You cannot forward calls in
this way on shared lines.
T
ASK
1 In the Incoming Call screen, select Forward.
2 From the Call Forwarding screen, enter the forwarding number, and select Forward.
Forward All Incoming Calls to a Contact
You can set up your phone to forward all incoming calls to a contact using one of the following forwarding
types:
Always
●
No Answer
●
Busy
● Forwards incoming calls when you're in a call.
For shared lines, you can only choose Always as your forwarding type; the other forwarding options are not
available for shared lines.
T
ASK
1 Select Forward or navigate to Settings > Features > Forward.
2 If your phone has multiple lines, select a line.
3 From the Forwarding Type Select screen, select a forwarding type.
4 Enter a contact's number, URL, or IP address, if enabled, and select Enable.
5 If you selected the No Answer option, enter the number of rings before your phone forwards the call.
The default is set to nine.
The forwarding number you chose scrolls in the status bar, and when you select Always as your forwarding
option, the forwarding icon
Forwards all incoming calls.
Forwards all unanswered incoming calls.
is displayed next to the phone line.
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