Reactivate Headset Memory Mode; Using Electronic Hookswitch - Polycom VVX 201 User Manual

T
ASK
1 Navigate to Settings > Basic > Preferences > Headset > Headset Memory.
2 From the Headset Memory Mode screen, select Enabled.
3 Press the headset key twice.
The headset key flashes to indicate that Headset Memory Mode is now activated. All calls placed or answered
on your phone use your headset automatically.
Note: If you or your contacts experience audio or echo issues during calls, such as feedback of your voice or of
their own voice, you need to enable echo cancellation on your phone.

Reactivate Headset Memory Mode

Switching to the speakerphone or the handset deactivates Headset Memory Mode.
» Press the headset key twice.

Using Electronic Hookswitch

When you use a headset that supports electronic hookswitch (EHS), you can place, answer, and end calls by
using the controls on your headset. To use EHS, you need a headset that includes a serial control interface in
addition to the standard analog headset jack (RJ-9) interface. The serial control interface requires an EHS
adapter that you can purchase from your headset manufacturer.
Headsets that support EHS include a base unit that connects to your phone. The headset connects to the
base unit wirelessly, which enables you to use your headset even if you're some distance away from your
phone. Typically, you can work wirelessly up to 300 feet (91 meters) from your phone and still use the EHS
controls. Check with your headset's user guide for the precise range restrictions.
See Feature Profile 37477: Using Headsets with Polycom Phones on
headsets.
Polycom Support for a list of compatible
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