Canon MF720 Series Service Manual page 63

No. Code Character strings
3 0xxx 0003 Server schedule is not exist
4 0xxx 0003 Communication test is not per-
formed
5 84xx 0003 E-RDS switch is setted OFF
6 8600 0002 Event Registration is Failed
8600 0003
8600 0101
8600 0201
8600 0305
8600 0306
8600 0401
8600 0403
8600 0414
8600 0415
7 8700 0306 SRAM version unmatch!
8 8700 0306 SRAM AeRDS version un-
match!
9 8xxx 0004 Operation is not supported
10 8xxx 0101 Server response error (NULL) Communication with UGW has
11 8xxx 0201 Server schedule is invalid
8xxx 0202
8xxx 0203
8xxx 0204
8xxx 0206
12 8xxx 0207 Internal Schedule is broken
8xxx 0208
13 8xxx 0221 Server specified list is too big Alarm/Alert filtering error: The
14 8xxx 0222 Server specified list is wrong
15 8xxx 0304 Device is busy, try later
16 8xxx 0709 Tracking ID is notmatch
17 8xxx 2000 Unknown error
18 8xxx 2001 URL Scheme error(not https)
Cause
Blank schedule data have been
received from UGW.
Communication test has not
completed.
A communication test has been
attempted with the E-RDS switch
being OFF.
Processing (event processing)
within the device has failed.
Improper value is written in at the
head of the NVMEM domain
(nonvolatile memory domain) of
E-RDS.
Improper value is written in at the
head of the NVMEM domain
(nonvolatile memory domain) of
Ae-RDS.
Method which E-RDS is not sup-
porting attempted.
been successful, but an error of
some sort has prevented UGW
from responding.
When (Null) is displayed at the
end of the message, this indi-
cates that there has been an er-
ror in the HTTPS communication
method.
During the communication test,
there has been some kind of error
in the schedule values passed
from UGW.
The schedule data in the inside of
E-RDS is not right.
number of elements of the list
specified by the server is over re-
striction value.
Alarm filtering error: Unjust value
is included in the element of the
list specified by the server.
The semaphore consumption er-
ror at the time of a communica-
tion test.
When upgrading firmware, the
TrackingID notified by Updater
differs from the thing of UGW
designates.
Some other kind of communica-
tion error has occurred.
The header of the URL of the reg-
istered UGW is not in https for-
mat.
55
2. Technical Explanation
Remedy
Perform and complete a communication test
(COM-TEST).
Perform and complete a communication test
(COM-TEST).
Set E-RDS switch (E-RDS) to 1, and then per-
form a communication test (COM-TEST).
Turn the device OFF/ ON.
If the error persists, replace the device system
software. (Upgrade)
Turn the device OFF/ ON.
Turn the device OFF/ ON.
Contact help desk.
Perform and complete a communication test
(COM-TEST).
When the error occurs, report the details to the
support section.
After the UGW side has responded, try the
communication test again.
Perform a communication test (COM-TEST).
Alert filtering is not supported by UGW.
Alert filtering is not supported by UGW.
Try again a communication test after a period
of time.
Obtain the sublog, and contact the support de-
partment of the sales company.
Perform and complete a communication test
(COM-TEST).
Check that the value of URL of UGW (RGW-
ADR) is https://a01.ugwdevice.net/ugw/agen-
tif010.