6 Troubleshooting
6.6 Error messages and countermeasures
General error messages
Error message
The hard disk is full.
Cannot save. Disk capacity is insuffi-
cient.
Exposure failed. Disk working space
is insufficient.
Cannot save. File I/O Error.
Cannot save. The folder is write-pro-
tected.
The folder is write-protected. Please
change the folder.
Cannot save. A file with the same
name is write-protected.
File open error.
Please close the door.
Can not use the characters below for
the filename.
:"<>\/*?|
Start up
Error message
The environmental temperature is
too high to cool the CCD.
72
Meaning
Disk space is insufficient
An error occurred during
writing the file
The folder to which the file
is to be written is write-
protected
A file with the same name
is write-protected
An error occurred while
opening the file
The IDX door is open
The filename contains in-
valid characters
Meaning
The ambient temperature
is too high for the CCD to
cool
Getting Started with ImageQuant LAS 4000 28-9607-59 AB
Countermeasure
Free some disk space
Check the file name and folder
are correct. Check that the PC
is operating correctly.
Save to a different folder or
cancel the write-protection
Cancel the write-protection of
the file or save to a file with a
different name
Check the correct file is chosen.
Check the PC is operating cor-
rectly. In the worst case, the file
may have become corrupted.
Close the door
Change the filename, excluding
the invalid characters
Countermeasure
Turn off the the ImageQuant
LAS 4000, reduce the air tem-
perature around the instru-
ment, and then restart Image-
Quant LAS 4000 and Image-
Quant LAS 4000 Control Soft-
ware
Need help?
Do you have a question about the ImageQuant LAS 4000 and is the answer not in the manual?
Questions and answers