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Check the following:
●
The device is turned on. See "Turning Your Device On" on page 16.
●
You have established a connection to the device (through Wi-Fi or through the USB to Micro B
cable).
●
Ensure you're typing the correct address in the Web browser.
a. Try
http://<SSID>
b. If the home page is still not displayed, try
settings, replace "192.168.0. 1 " with the appropriate IP address.
●
The Web browser is a recent version, and Java-enabled. The following are recommended:
Internet Explorer (version 6.0 or higher)
Mozilla Firefox (version 2.0 or higher)
Google Chrome (version 2.0. 1 72.28 or higher)
Apple Safari (version 2.0 or higher)
Opera version 9.64
●
If your computer has other adapters (for example, Ethernet) connected to other networks, disable or
remove them from your computer.
●
If Internet security software is running on your computer, disable it and see whether the error
message still occurs. Some firewall software may block access to the home page.
●
If DHCP is enabled on the Overdrive 3G/4G Mobile Hotspot, ensure DHCP is enabled on your
computer. See "DHCP" on page 107.
●
Check your Web browser settings.
a. Open the Control Panel in Windows.
b. Double-click
c. From the
Security
d. From the
Connections
e. From the
Advanced
f. Close and reopen your Web browser.
●
Disconnect the Overdrive 3G/4G Mobile Hotspot from your computer (if you're using the USB to
Micro B cable). Remove the battery from the Overdrive 3G/4G Mobile Hotspot. Reinsert the battery.
If, after checking all of the above, you still cannot display the home page, consider resetting the
software to default settings. See "Resetting the Software to Default Settings" on page 114.
138
Troubleshooting Tips
, where <SSID> is as displayed on the device LCD.
.
Internet Options
tab, restore the default settings.
tab, select
Never dial a connection
tab, restore the default settings.
or, if you're using custom router
http://192.168.0.1
.
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