Sierra Wireless AirCard 753S User Manual
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Sierra Wireless AirCard 753S /
754S Mobile Hotspot

User Guide

2400159
Rev 1

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Summary of Contents for Sierra Wireless AirCard 753S

  • Page 1: User Guide

    Sierra Wireless AirCard 753S / 754S Mobile Hotspot User Guide 2400159 Rev 1...
  • Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
  • Page 4: Contact Information

    This product may contain technology developed by or for Sierra Wireless Inc. This ® product includes technology licensed from QUALCOMM 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright © 2011 Sierra Wireless. All rights reserved.
  • Page 5: Table Of Contents

    Contents Get Started ........... . .9 Know Your Device .
  • Page 6 Sierra Wireless Mobile Hotspot User Guide Advanced Settings ..........33 Show Help for Advanced Settings .
  • Page 7 Contents Regulatory information for Australia ....... 58 Index ............59 Rev 1 Nov.11...
  • Page 8 Sierra Wireless Mobile Hotspot User Guide 2400159...
  • Page 9: Get Started

    1: Get Started This chapter provides an overview of the AirCard 753S / 754S Mobile Hotspot features, and instructions on how to set up your mobile hotspot and connect to the Internet. Know Your Device Your mobile hotspot enables you to create a Wi-Fi access point anywhere there is cellular network coverage.
  • Page 10: Power Button

    Sierra Wireless Mobile Hotspot User Guide Power Button Desired result Action Turn mobile hotspot on Press and hold the power button for a few seconds. Turn mobile hotspot off Press and hold the power button for a few seconds. Wake up LCD screen Press and quickly release the power button.
  • Page 11: Icons On The Lcd Screen

    Get Started • WPS (Wi-Fi Protected Setup) — a fast, easy way to connect WPS-enabled devices to your Wi-Fi network • Messages / Alerts • Billing information • Information about the mobile hotspot such as the Wi-Fi network range, network preference, firmware version, etc. Icons on the LCD Screen The icons on the LCD screen indicate the status of the mobile hotspot.
  • Page 12: Power Led

    Sierra Wireless Mobile Hotspot User Guide Icon Indicates Alerts / Messages You have alerts / messages. To view your alerts, go to the homepage and click the Alerts / Messages icon. When the GPS icon flashes, the mobile hotspot is trying to obtain a satellite fix or is tracking a location.
  • Page 13: Power Sources

    Get Started • Extended battery Additional accessories are available from www.sierrawireless.com/wheretobuy/ onlinestore/default.aspx. Power Sources You can power your mobile hotspot from: • Rechargable battery included with the mobile hotspot • USB port on your computer • Wall socket using the AC adapter and USB cable Set Up and Connect to the Internet Insert the SIM Card Depending on your service provider, the SIM card may already be inserted.
  • Page 14 Sierra Wireless Mobile Hotspot User Guide 3. Lift the SIM card cover, remove the existing SIM card and replace it with the new one. 4. Lower the SIM card cover. 5. Slide the SIM card cover to the Lock position.
  • Page 15: Connect To The Internet

    Get Started Install the Battery 1. Insert the battery as shown in the illustration. Ensure that the gold contacts on the battery are lined up with the gold contacts on the device. Battery Gold contacts Default security credentials 2. Replace the back cover. Note: Depending on your service provider, the battery may come partially-charged and ready to go.
  • Page 16: Homepage

    Sierra Wireless Mobile Hotspot User Guide Note: The LCD screen may go into sleep mode to save power. To wake up the LCD screen, press and quickly release the power button. 2. Connect your computer or other device to your Wi-Fi network.
  • Page 17 Get Started Admin Login Status and settings Virtual image of the device Power off Connect / Disconnect You can view some information about the device without being logged in as Administrator, but to view detailed information and to change any settings and use some features, you must be logged in as Administrator.
  • Page 18: Security Credentials

    Sierra Wireless Mobile Hotspot User Guide Security Credentials Two passwords are associated with the mobile hotspot: • Wi-Fi Passphrase — Used to connect your computer or other Wi-Fi device to your mobile hotspot network. This character string is unique to your device. It is displayed on the main mobile hotspot LCD screen.
  • Page 19: Use Your Mobile Hotspot

    2: Use Your Mobile Hotspot This chapter provides information on how to use your mobile hotspot. Note: To change settings you need to be logged in as Administrator. See Up and Connect to the Internet on page 13. Set Auto Connect Options By default, the mobile hotspot automatically connects to your service provider’s mobile broadband network.
  • Page 20: View Data Usage

    Sierra Wireless Mobile Hotspot User Guide If you choose this option, press the power button and follow the instructions on the LCD screen to connect, or go to the homepage (http://swi.hotspot) and click Connect. See page 13 for more information.
  • Page 21: Enable / Disable Wi-Fi

    Use Your Mobile Hotspot Enable / Disable Wi-Fi By default, Wi-Fi is enabled, but if your place of business does not allow Wi-Fi or for any reason you want to disable Wi-Fi and use the mobile hotspot only in the tethered mode, the mobile hotspot give you that option.
  • Page 22: Add A Wireless Device To Your Wi-Fi Network

    Sierra Wireless Mobile Hotspot User Guide If you notice a user or Wi-Fi device that you do not recognize, you can block that device from connecting to your Wi-Fi network. To block a user (or device): 1. Select the box beside the device in the Block column.
  • Page 23 Use Your Mobile Hotspot Your mobile hotspot and the wireless device will communicate and establish the connection. Using the mobile hotspot homepage: 1. On the Mobile Hotspot Homepage, log in as Administrator. 2. Click the Wi-Fi icon ( 3. Click Add Device. 4.
  • Page 24: View Sms Messages And Alerts

    Sierra Wireless Mobile Hotspot User Guide View SMS Messages and Alerts Your mobile hotspot can receive SMS messages from your service provider and displays alerts to advise you of the device status. The message icon ( ) on the device LCD indicates that you have a message or alert.
  • Page 25: Use The Gps Feature

    Use Your Mobile Hotspot Use the GPS Feature 1. On the Mobile Hotspot Homepage, log in as Administrator. 2. Click the GPS icon ( ). 3. Optional: Select the desired mapping service from the drop-down menu and click Save. 4. Select the desired option: ·...
  • Page 26: Extend Battery Life

    Sierra Wireless Mobile Hotspot User Guide • Wi-Fi range: · Short Wi-Fi range — Extend battery life · Medium Wi-Fi range — Intermediate battery life and Wi-Fi range · Long Wi-Fi range — Enables you to have your laptop (or other Wi-Fi device) further from your mobile hotspot and still connect to your Wi-Fi network, but battery life is shorter.
  • Page 27: Set Audio Alerts

    Use Your Mobile Hotspot 4. Set the desired options. For example, you can: · Turn the Power LED and LCD backlight off. · Set the time after which the LCD backlight turns off. (The shorter the time, the longer the battery life.) ·...
  • Page 28: Change Device Security Settings

    Sierra Wireless Mobile Hotspot User Guide 3. Select the desired options. 4. Click Save. (Save button appears once you make a selection.) Change Device Security Settings To change security settings such as Admin Password, SSID, Wi-Fi encryption, and Wi-Fi Passphrase: 1.
  • Page 29: View Details About Your Mobile Hotspot

    Use Your Mobile Hotspot The Wi-Fi encryption options are: · WPA2 Personal/AES — Strong security supported by newer Wi-Fi devices (default) · WPA/WPA2 Personal — Strong security supported by most Wi-Fi devices (Use this if you want to connect Wi-Fi devices that do not support WPA2 Personal /AES.) ·...
  • Page 30: Use The Microsd Card

    Sierra Wireless Mobile Hotspot User Guide 4. Click Save to File. The file is saved in your Downloads folder as a text file. Use the microSD Card Your mobile hotspot is equipped with a microSD reader. You can use this feature in tethered mode to store information on the microSD card.
  • Page 31: Recharge The Battery

    Use Your Mobile Hotspot 4. Use the USB cable to connect the mobile hotspot to a USB port on your computer. (The first time you do this, it will take a few moments for the drivers to install.) 5. You can access the files on the microSD card through Computer / My Computer (Windows) or the Desktop (Mac).
  • Page 32 Sierra Wireless Mobile Hotspot User Guide 2400159...
  • Page 33: Advanced Settings

    3: Advanced Settings This chapter provides information on how to change advanced settings. The advanced settings enable you to configure various aspects of the device such as Wi-Fi settings, WAN settings, router settings, etc. Show Help for Advanced Settings The Advanced Settings section of the homepage comes with built-in context-sensitive online help to assist you in configuring the mobile hotspot.
  • Page 34: Do Not Automatically Install Driver For Usb Tethering

    Sierra Wireless Mobile Hotspot User Guide 3. Click Save. (Save button appears once you make a selection.) Do not Automatically Install Driver for USB Tethering By default, a host driver is installed the first time you connect your mobile hotspot to the computer via the USB cable.
  • Page 35: Export / Import Router Options

    Advanced Settings Export / Import Router Options You can export and import hotspot (router) settings. This is useful if you have more than one device and you want the same settings on both, or to save your settings before doing a factory reset or changing the settings. To export router settings: 1.
  • Page 36: Set Display Options

    Sierra Wireless Mobile Hotspot User Guide Set Display Options You can use the display options to customize the mobile hotspot display and to conserve battery power. To set the display options: 1. On the Mobile Hotspot Homepage, click the Advanced Settings icon ( ).
  • Page 37: Set Connection Preferences

    Advanced Settings Set Connection Preferences To set the connection preferences: 1. On the Mobile Hotspot Homepage, click the Advanced Settings icon ( ). 2. Go to WAN > Setup. 3. Select the desired options. You can use the manual network selection mode to select a mobile network other than your service provider’s when roaming.
  • Page 38: Enable Sim Security

    Sierra Wireless Mobile Hotspot User Guide Enable SIM Security If desired, you can create another level of security by setting up a PIN number that must be entered before you can view the information available to an Administrator or change the mobile hotspot settings on the homepage.
  • Page 39: View Wi-Fi Status And List Of Connected Devices

    Advanced Settings View Wi-Fi Status and List of Connected Devices To view Wi-Fi status and a list of connected devices: 1. On the Mobile Hotspot Homepage, click the Advanced Settings icon ( ). 2. Go to Wi-Fi > Status. 3. If desired, click the link to view a list of connected devices. Set Wi-Fi Network Options To set the Wi-Fi network options: 1.
  • Page 40: Set Wi-Fi Security Options

    Sierra Wireless Mobile Hotspot User Guide 3. Select the desired options. · SSID Broadcast — If you select Enable, your SSID (network name) will be broadcast to everyone nearby. (Select Disable if you do not want it broadcast.) · RTS Threshold — The smallest packet size (in bytes) used by the Request to Send/Clear to Send handshaking protocol.
  • Page 41: Set Mac Filter Mode

    Advanced Settings Set MAC Filter Mode MAC (Media Access Control) filtering enables you to block unauthorized Wi-Fi devices from accessing your Wi-Fi network, based on each device’s MAC address. To block a device from connecting to your Wi-Fi network: 1. On the Mobile Hotspot Homepage, click the Advanced Settings icon ( ). 2.
  • Page 42: Enable Vpn Passthrough

    Sierra Wireless Mobile Hotspot User Guide 3. Select Enabled beside Port Forwarding and click Save. (Save button appears once you make a selection.) Incoming traffic is forwarded to specific ports and devices on your network (using their local IP addresses).
  • Page 43: Set Router Lan Options

    Advanced Settings 3. Select Enabled beside VPN Passthrough, and click Save. (Save button appears once you make a selection.) Set Router LAN Options To set the router LAN options: 1. On the Mobile Hotspot Homepage, click the Advanced Settings icon ( ). 2.
  • Page 44 Sierra Wireless Mobile Hotspot User Guide 2400159...
  • Page 45: Frequently Asked Questions

    4: Frequently Asked Questions This chapter provides answers to questions you may have about your mobile hotspot. (Also see Troubleshooting on page 47.) What do I do if I forget my Wi-Fi Passphrase or Admin Password? The Wi-Fi Passphrase appears on the LCD, unless you have configured it not to show.
  • Page 46: How Do I Turn The Mobile Hotspot Off

    2. Click the Help icon ( ). • Go to www.sierrawireless.com/support and select your service provider and product (For example, AirCard 754S or AirCard 753S). From the Sierra Wireless Web site, you can: · Update the firmware on your device · View product documentation •...
  • Page 47: Troubleshooting

    5: Troubleshooting This chapter provides suggestions for troubleshooting problems that may arise when using your mobile hotspot. The mobile hotspot network name does not appear in the list of networks. Refresh the list of networks. 1. Ensure that the Wi-Fi setting on your laptop (or other device) is turned on.
  • Page 48: Reset The Mobile Hotspot

    Sierra Wireless Mobile Hotspot User Guide Unable to access the homepage when connected to a VPN. If you are using your mobile hotspot while connected to a VPN, you may not be able to access the mobile hotspot using http://swi.hotspot.
  • Page 49: Alerts

    Troubleshooting 4. When prompted on the LCD to do so, press the power button to confirm the reset. 5. Replace the back cover. 6. Reconnect Wi-Fi devices. To reset the mobile hotspot on the Mobile Hotspot Homepage: 1. On the Mobile Hotspot Homepage, click the About Your Mobile Hotspot icon ( ).
  • Page 50: Sim Locked

    Sierra Wireless Mobile Hotspot User Guide SIM Locked 1. Contact your service provider for the PIN to unlock the SIM. 2. Go to the Mobile Hotspot Homepage. (See Homepage on page 16.) 3. Log in as Administrator. (See Security Credentials on page 18.)
  • Page 51 Troubleshooting Table 5-1: Connection alerts Alert Description Missing or unknown APN Unknown PDP address or type User authentication failed Activation rejected by GGSN Service Option not supported Service Option not subscribed Service Option temporarily out of order Regular deactivation QOS not accepted Network failure Reactivation required Feature not supported...
  • Page 52 Sierra Wireless Mobile Hotspot User Guide Table 5-1: Connection alerts Alert Description Invalid Field SNDCP Failure RAB Setup Failure No GPRS Context PDP Establish Max Timeout PDP Activate Max Timeout PDP Modify Max Timeout PDP Inactivate Max Timeout PDP Lower layer Error...
  • Page 53: Specifications

    6: Specifications Mechanical Specifications Weight 100g (3.53 oz.) Length 96 mm (3.78 in.) Width 57 mm (2.24 in.) Thickness 16.5 mm (0.65 in.) Environmental Specifications Operating temperature 0° C to 35° C (32° F to 95° F) Storage temperature -10° C to +65° C, 96 hours (14°...
  • Page 54 Sierra Wireless Mobile Hotspot User Guide 2400159...
  • Page 55: Regulatory And Safety Information

    (that is, have errors), or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the AirCard 753S / AirCard 754S Mobile Hotspot are used in a normal manner with a well-constructed network, the AirCard 753S /...
  • Page 56: Regulatory Information For North America

    Sierra Wireless Mobile Hotspot User Guide capable of transmitting signals that could interfere with various onboard sys- tems and controls. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, legal action, or both.
  • Page 57 Regulatory and Safety Information Where appropriate, the use of the equipment is subject to the following condi- tions: (EMI) Note: – United States FCC Information – This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation.
  • Page 58: Regulatory Information For Eu Countries

    AirCard Sierra Wireless hereby declares that the Sierra Wireless USB wireless modem 753S Mobile Hotspot. conforms to all the essential requirements of Directive 1999/5/EC: The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community: Sierra Wireless (UK) Limited...
  • Page 59 Index accessories filter, 41 included, 12 microSD purchasing optional accessories, 13 accessing information on, 46 add a wireless device, 22 inserting, 30 Admin Login, forgot, 45 microSD card Admin Password, 18 accessing information on, 30 Admin Password, forgot, 45 mobile hotspot, turn off, 46 audio alerts, 27...
  • Page 60 Sierra Wireless Mobile Hotspot User Guide Wi-Fi Passphrase, 18 Wi-Fi Passphrase, forgot, 45 Wi-Fi radio is disabled, 47 WAN information, view, 36 Wi-Fi range, 26 Wi-Fi Key, forgot, 45 Wi-Fi security options, 40 Wi-Fi network Wi-Fi status, view, 39 disconnect, 45...

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