Table of Contents
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Section 5B
Frequently Asked Questions
How Can I Tell I'm Connected to 3G/4G? (page 126)
How do I Connect to Wi-Fi? (page 126)
Is Roaming on 4G Supported? (page 127)
What Do I Do if I Forgot the Wi-Fi Password? (page 127)
What Do I Do if I Forgot the Administrator Password? (page 127)
If the Connection is "Always On," am I Always Being Billed? (page 127)
Questions About GPS and Sprint Location Services (page 127)
How do I Access My Corporate Network Through a VPN? (page 128)
Are Terminal Sessions Supported? (page 128)
How Can I Tell I'm Connected to 3G/4G?
When you're connected:
●
The 3G or 4G icon (on the left side of the home page) is solid. For example,
●
The bottom area of the device LCD, the Virtual Device, and the Mini Window show the data transfer
icon
and data transfer information (amount of data; connection duration).
How do I Connect to Wi-Fi?
You may have to manually connect to Wi-Fi after certain events — for example, as part of the initial
Overdrive 3G/4G Mobile Hotspot setup, or after a software update.
Tip:
The Wi-Fi network name is displayed on the device LCD.
To connect to Wi-Fi:
1.
Do one of the following, depending on your operating system.
Windows
Windows 7: Right-click the
Windows Vista: Select
Connect to a network
Windows XP: Select
available wireless networks
Mac
Click the AirPort icon
126
Frequently Asked Questions
icon in the system tray.
Control Panel > Network and Internet > Network and Sharing Center >
.
Control Panel > Network Connections > Wireless Network Connections > View
.
(in the upper right corner of your screen).
.
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