Proximus Forum 500 User Manual page 86

Special Calls / Conversations
● Only calls with external parties are recorded. This applies to both incoming
and outgoing calls that are made directly to you or made by you, as well as
calls that are forwarded to you.
●
In principle, only the parts of a connection in which two subscribers are
talking to one another are recorded. In any situation where there is a
connection but you are not talking to the external party (e.g. in the event
of an enquiry call or if you have started a 3-party conference), recording is
automatically stopped for this call segment. Recording restarts as soon as
you speak with the external party again (e.g. once you have finished the
enquiry call).
● The communications system saves each recorded call segment in an audio
file. Access to these audio files is reserved for the system administrator.
● As soon as the connection to the external party is terminated, call
recording is ended.
Note on data protection
You must inform the external party that the call is being automatically
recorded.
Further information
For further information about automatic call recording, contact the system
administrator.
84 Telephoning