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Forum™ Forum™ 5000 Forum IPhone PC User Guide...
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Welcome to Proximus Thank you for choosing a Proximus product that stands for the best in quality matched with high design standards. Forum IPhone PC The following operating instructions will assist you in using your Forum IPhone PC and answer most of the questions that may arise. If you need any extra information or support, the first people to ask are your system administrator or retailer.
Abbreviations and Terminology General Information General Information The Forum IPhone PC is a system terminal that can be operated using the Forum 500 / Forum 5000. This system terminal is a PC-software based communications solution. No specific hardware, other than the communications system, is required to operate the Forum IPhone PC.
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General Information Abbreviations and Terminology DirectSound: Application programming interface developed by Microsoft for controlling the sound card. Makes it possible to simultaneously output the audio data of multiple applications. Dynamic Jitter Buffer Adjustment: Smooths out delays caused by varying network utilisation, that can occur during transportation of real-time audio data via the Internet Protocol.
General Information Characteristics Characteristics ● Photo-realistic user interface with Skin technology ● Fully-fledged system terminal with all features comparable with Forum IPhone 535 ● Automatic software update (from communications system) ● Answering machine with e-mail notification ● Recording of calls ●...
Characteristics Installation Installation Please note that to install the Forum IPhone PC you must have administrator rights for your PC. 1. Run the “IPhoneSetup.exe” file. 2. Select the language in which the installation is to be made and click on OK. 3.
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Installation Characteristics 5. Select the desired version: Forum IPhone PC with Interface: Forum IPhone PC with an interface for mouse and/or keyboard operation. This alternative is skin-capable and can also be used with a CTI application. Forum IPhone PC without Interface: Forum IPhone PC without an interface can only be used with a CTI application and cannot be used without a CTI application.
Characteristics Functionality 8. Once the installation is successfully completed, click on Finish. Functionality Installing the Forum IPhone PC also automatically installs a current version of DirectX, if it is not already on your PC. In a standard DirectX installation, DirectSound is configured with default settings that minimize processor load, but which may also reduce audio quality.
Configuring the Forum IPhone PC Characteristics 2. In the Sound playback section, click on Advanced, then select the Perfor- mance tab. Change the Hardware acceleration to Full and the Sample rate conversion quality to Best. Confirm the settings with OK. 3.
Forum Tab Configuring the Forum IPhone PC Forum Tab The data required here (the communication system’s IP address and device ID) can be obtained from your system administrator. The Connection setting should only be changed if you want to connect to the communications system via an RAS dial-up connection (if working at home or for a telecommuting workstation).
Configuring the Forum IPhone PC Audio Tab this setting, activate the Popup an incoming call option. In Windows 2000 and Windows XP, a Tooltip is also displayed in the task bar. Audio Tab Select the sound card for the audio input and output. The selection is necessary if multiple sound cards or sound-card drivers are installed.
Output volume Tab Configuring the Forum IPhone PC Output volume Tab Click on Test and the ring tone will be played. Move the slide control to a position where the ring tone is played back at an adequate and audible volume.
Configuring the Forum IPhone PC Voicemail Tab Voicemail Tab This tab is not available for the version of the Forum IPhone PC that does not have an interface. You can configure the internal answering machine here. ● Select the time after which the call is to be answered by the internal answering machine.
Program Start Using the Forum IPhone PC with an Interface Using the Forum IPhone PC with an Interface If you have installed the Forum IPhone PC with a user interface, a telephone user interface is displayed when the program is started. If you have selected the ”Default Skin”...
Using the Forum IPhone PC with an Interface Operation Operation The Forum IPhone PC can be used with a mouse or keyboard of any work- station computer, in a manner similar to a Forum Phone 525 or Forum Phone 535. When making entries via the keyboard, please note the terminal’s input mode, which distinguishes between numeric and alphanumeric input.
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Operation Using the Forum IPhone PC with an Interface Ctrl Shift PC Key(s) (Alpha-) Phone Key(s) Comment numeric äöüùúû… Alpha- Text input numeric -> -> -> -> ä -> â -> à … ✔ äöüùúû… Alpha- (long) Text input / numeric ->...
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Using the Forum IPhone PC with an Interface Operation Ctrl Shift PC Key(s) (Alpha-) Phone Key(s) Comment numeric ✔ ✔ Long key press Page up (UP) Short key press ✔ Page up (UP) Long key press Page (DOWN) Short key press down ✔...
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Operation Using the Forum IPhone PC with an Interface Ctrl Shift PC Key(s) (Alpha-) Phone Key(s) Comment numeric ✔ Short key press ✔ ✔ Long key press Short key press ✔ Long key press ✔ Short key press ✔ ✔ Long key press ✔...
Using the Forum IPhone PC with an Interface Operation Ctrl Shift PC Key(s) (Alpha-) Phone Key(s) Comment numeric ✔ Recording: Start/Pause ✔ Recording: Stop ✔ Recording: Playback/ Pause Drag & Drop You can also use call numbers derived from other applications to make calls. If the application supports Drag &...
Audio Functionality Using the Forum IPhone PC with an Interface the Options dialogue. On completion of the action, the previous volume setting is restored. Note: If the volume or microphone sensitivity of the sound card are changed during a call, this configuration is saved for the Forum IPhone PC and used for future calls.
Using the Forum IPhone PC with an Interface Audio Functionality Audio functionality with a deactivated Answering Machine The three “Record”, “Stop” and “Play” keys are used to record calls and play back recordings. Audio e-mails can also be sent. The functionality of the keys depends on whether or not the Forum IPhone PC is idle.
Audio Functionality Using the Forum IPhone PC with an Interface Please note: At the end of the call, these functions are stopped. Note: The recordings are stored in the directory My Documents/ Recordings or in the Recordings subdirectory of the Forum IPhone PC’s installation directory.
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Taskbar Symbol and Application Menu Audio Functionality Taskbar Symbol and Application Menu When the Forum IPhone PC is started, a new symbol appears in the taskbar’s information area. This symbol shows the terminal’s current state. When you move the mouse over the symbol, the state is shown as text. Double click on the symbol with the left mouse key to minimise or restore the Forum IPhone PC (for the Forum IPhone PC variant with interface only).
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Support Support You can contact our support on the following telephone numbers: For configuration changes of your Forum™ 500 or Forum™ 5000 communications system SMEs and residential Large companies customers in Dutch: 0800 22 500 0800 22 200 in French: 0800 33 500 0800 33 200 in German:...
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For more information: ● Visit us in the Internet at www.proximus.be/pabx ● Contact your Proximus dealer Subject to changes Status 03.2015...