Proximus Forum 500 User Manual page 60

Connections
Least Cost Routing
Least Cost Routing (LCR) can be evaluated with call forwarding to external
numbers – provided your system administrator has configured LCR and its
application in the Forum 500 / Forum 5000 correspondingly. Ask your
administrator for the configuration applicable to you.
Hunt group call numbers
During system configuration, the system administrator can configure call
forwarding destinations for standard and comfort hunt group call numbers.
These destinations are called if all members of a standard or comfort hunt
group are busy or if (for a standard hunt group of type Linear, Cyclical or
Statistical) the call is not picked up by any group members within a certain
period of time. You cannot view or change this call forwarding on your device.
In addition, the system administrator can determine whether you can forward
incoming standard hunt group calls or not. If the system administrator does
not permit call forwarding for your standard hunt group call number, any call
forwarding that you have programmed on your device is not carried out upon
a hunt group call.
For more information on the topic of standard and comfort hunt groups,
please contact your system administrator.
Call forwarding chains
The system administrator can configure the system such that multiple call
forwarding instances can be linked one to another to form a chain. A simple
example: user A forwards to user B, who then forwards to user C. A call for
user A is then directly signalled to user C.
A setting in your user group regulates which call number appears on your
device when a call which has been forwarded multiple times is signalled on
your device: you will see either the call number of the last user who
programmed the last call forwarding in the chain, or the call number of the
first user in the chain. The number displayed is also saved to the caller list for
missed calls on your device.
The system prevents call forwarding chains from forming a loop, e.g. when the
call forwarding destination refers back to the call forwarding source. When the
system detects a call forwarding loop, no further call forwarding is carried out.
This can mean that – despite call forwarding being programmed – calls are
nonetheless signalled on your device.
58 Basic Functions