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Repair and Calibration
Repair and Calibration
To ensure that your instrument meets factory specifications, we recommend that it be submitted to our factory
Service Center at one-year intervals for recalibration, or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization number (CSA#). This will ensure
that when your instrument arrives, it will be tracked and processed promptly. Please write the CSA# on the
outside of the shipping container. If the instrument is returned for calibration, we need to know if you want a
standard calibration, or a calibration traceable to N.I.S.T. (includes calibration certificate plus recorded
calibration data).
Chauvin Arnoux
®
d.b.a. AEMC
15 Faraday Drive
Dover, NH 03820 USA
Tel:
(800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax:
(603) 742-2346 or (603) 749-6309
repair@aemc.com
(Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are available.
NOTE: All customers must obtain a CSA# before returning any instrument.
Technical and Sales Assistance
If you are experiencing any technical problems, or require any assistance with the proper operation or
application of your instrument, please call, mail, fax or e-mail our technical support hotline:
Chauvin Arnoux
®
d.b.a. AEMC
200 Foxborough Boulevard
Foxborough, MA 02035, USA
Phone: (800) 343-1391
(508) 698-2115
Fax:
(508) 698-2118
techsupport@aemc.com
www.aemc.com
NOTE: Do not ship Instruments to our Foxborough, MA address
SCOPIX Oscilloscopes
®
, Inc.
Instruments
®
, Inc.
Instruments
205
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