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Remote Programming
The oscilloscope can be programmed remotely from a computer using the
SX-METRO software. This software is located on the USB Drive supplied with
your instrument. This software is used to:
Configure the instrument
ƒ
Perform measurements and retrieve the results
ƒ
Transfer files (traces, configuration, screenshots, etc.)
ƒ
To communicate between the instrument and the computer:
1.
Connect the USB end of the cable to one of the PC's USB ports (if
necessary install the driver shipped with the cable).
2.
Connect the optical connector to the oscilloscope, after first powering it up.
3.
Open SX-METRO; select USB communications and wait for communication
to be established (in the event of a problem, refer to the SX-METRO
software instructions).
Repair and Calibration
To ensure that your instrument meets factory specifications, we recommend that it
be sent back to our factory Service Center at one-year intervals for recalibration or
as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
Number (CSA#). Send an email to
you will be provided a CSA Form and other required paperwork along with the
next steps to complete the request. Then return the instrument along with the
signed CSA Form. This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of the
shipping container. If the instrument is returned for calibration, we need to know
if you want a standard calibration or a calibration traceable to N.I.S.T. (includes
calibration certificate plus recorded calibration data).
Ship To: Chauvin Arnoux
15 Faraday Drive ▪ Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360) / (603) 749-6434 (Ext. 360)
Fax:
E-mail:
(Or contact your authorized distributor.)
Contact us for the costs for repair, standard calibration, and calibration traceable
to N.I.S.T.
NOTE:
You must obtain a CSA# before returning any instrument.
Handscope Harmonic Analyzer Oscilloscope Model OX 5022B
, Inc. d.b.a. AEMC
®
(603) 742-2346
repair@aemc.com
repair@aemc.com
Instruments
®
requesting a CSA#,
13
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