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Installing Firmware
Firmware can be replaced by using one of the following:
•
Toolbelt software
NOTE: Toolbelt allows you to update multiple devices with the same firmware
version simultaneously.
•
The firmware uploader feature in the default embedded web page
•
The Update Firmware option from the Device Menu in PCS software
These methods allow you to browse to find and select the appropriate .eff file on your PC
and then click an Upload button to initiate the firmware upload to the device.
Allow a few minutes for the firmware to finish uploading.
NOTE: After firmware is successfully updated for the receiver, you must wait an
additional 3 to 4 minutes after receiving a success notification to allow the transmitter
firmware to be updated.
At the end of the upload process, the unit partially reboots and loses its connection to
the PC. After the update is complete, refresh the web page or reconnect in Toolbelt to re-
establish the connection.
Loading firmware using Toolbelt
1.
Open Toolbelt.
2.
Click the Start Discovery button to start device discovery. Toolbelt populates the
list of Extron control devices that it finds on the network.
3.
Locate and select the desired HCR 102 in the list. You can filter the list by model, IP
address range, or MAC address range to facilitate finding the device.
4.
Either click the Update link in the Firmware Version column or
click Tools > Firmware Uploader at the top of the window.
5.
In the Toolbelt Firmware Uploader window, click the button in the Selected
Firmware column. An Open dialog box appears.
6.
Browse to and select the new firmware file.
7.
Click the Open button. The dialog box closes, returning you to the Firmware
Uploader window.
8.
Click the Begin button. The firmware installation begins and the unit reboots. If desired,
you can reconnect to (re-manage) the unit in Toolbelt after the unit boots up.
Loading firmware using the embedded web page
1.
Open a browser program on the computer.
2.
Enter the IP address of the HCR 102 in the address field of the browser and navigate to
the embedded web page of the HCR 102.
3.
In the Firmware Uploader pane (near the bottom of the page), click the Browse
button. A dialog box opens.
4.
Browse to and select the firmware file.
5.
Click Open. The dialog box closes, and the file name appears in the Firmware field.
6.
Click the Upload button. The firmware installation begins and the unit reboots and
closes the connection to the browser.
NOTE: If the transmitter powers on but is otherwise unresponsive or uncommunicative
after a failed firmware upload, you can manually boot up the unit to use the factory
firmware code by pressing and holding the Input 2 button while applying power.
HC 404 System • Firmware Updates
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Troubleshooting
