Manual Resets - Extron electronics HC 404 User Manual

Manual Resets

NOTE: If you hold down the reset button continuously, the LED blinks every 3 seconds, and the unit enters
a different mode, from the Reset all IP Settings mode through the Reset to Factory Defaults mode. For
Reset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The
modes are separate functions, not a continuation from one mode to the next.
HCR 102 Reset Mode Summary — Front Panel-Based Resets
Use This Activation
Mode to...
Temporarily boot To start the Use Factory Firmware reset mode and replace
up the unit with firmware:
factory-installed
1. On the HCR 102, hold down the recessed Reset button
firmware for a
while applying power to the unit. Hold the button down
single power
until the Power LED flashes twice, then release the
cycle in the
button. The HCR 102 enters factory firmware mode,
event that a
and the LED flashes quickly.
firmware update
2. Upload new firmware to the unit as desired (see
has failed or if
Updating the Firmware
incompatibility
issues arise with
NOTE: Do not continue to operate the HCR 102 using
user-loaded
firmware
Recover project To start the Project Recovery reset mode and recover a
configuration project:
and program
1. On the PC, open Global Configurator.
files if
2. Click the Tools menu and select Project Recovery.
passwords have
The Recovery Mode dialog box opens.
been lost
3. Enter the IP address or host name of the target device
for which you want to perform project recovery.
4.
Click Recover. The software allows indefinite time to
establish a connection (until a connection is made or
the user clicks Cancel).
5. On the HCR 102, press the Reset button three times
within one second. The HCR 102 enters project recovery
mode for 30 seconds, during which time the Power LED
blinks quickly.
GC automatically connects to the HCR 102, then
opens and retrieves the project from the unit.
6. Cycle power to the HCR 102 to exit project recovery
mode.
7. Perform the
HCR 102.
8. Open Toolbelt, start device discovery, select the desired
HCR 102 from the list and click Manage.
9. Click the Network Settings tab and set the
IP address of the HCR 102.
10. Click the User Management tab and change the
password of the HCR 102.
11. Close Toolbelt.
12. In GC, add the new password to the recovered project.
13. Save the project.
14. Upload the project from GC to the HCR 102.
on page 62 for details).
the factory firmware version. If you want to use the
factory default firmware version, you must upload that
version again. See the Global Configurator Help file
for firmware upload instructions.
Reset to Factory Defaults
Result
The unit reverts to the factory default
firmware. Event scripting does not start if the
unit is powered on in this mode. All user files
and settings such as drivers, adjustments,
and IP settings are maintained.
NOTES:
To return the unit to the firmware
•
version that was running prior to the
reset, cycle power to the unit.
This mode is available only via front
•
panel.
Project Recovery mode stops regular
operation and allows a connection to be
made to the unit via GC software without
requiring password entry so that project
files can be retrieved and saved.
During project recovery mode, events
•
are stopped, and so is communication
with AV devices.
While the HCR 102 is in this mode, use
•
GC software to recover project files.
If the software does not initiate project
•
recovery within 30 seconds after the unit
enters this mode, the unit exits recovery
mode.
Upon exiting project recovery mode:
•
The unit returns to its pre-recovery
•
mode state and settings.
The Power LED returns to being
•
steadily lit.
reset on the
NOTE: This mode is available only via
front panel.
HC 404 System • Operation 42