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Device Control
The control features of the receiver integrate Ethernet connection into AV systems to allow
users to remotely control, monitor, and troubleshoot AV equipment, including display
devices, source devices, and other items such as lights, a projector lift, or a screen motor.
Use the Extron Toolbelt software to discover and manage the control features of the
HCR 102 receiver and other Extron control products. Configure the receiver using
GC Professional or GC Plus. A basic configuration is preloaded at the factory. It can be
customized as needed.
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Once you have set up how you want it to work (set up IP addresses and functions, assigned
drivers to ports, configured digital inputs or outputs), that information is saved to a project
configuration file that is built and uploaded into the unit and to any optional TouchLink Pro
touchpanels.
See the Global Configurator Help file (which comes with the software) for basic details
on setting up the HCR 102 (and other Extron control products) and for downloading and
configuring device control commands.
About Global Configurator
Global Configurator (GC Professional or GC Plus) is the software tool for configuration of an
HCR 102 receiver. Global Configurator:
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To obtain Global Configurator software, you must have an Extron Insider account and
contact an Extron support representative. Extron provides training to our customers on how
to use the software. Access to Global Configurator Professional is available to users who
successfully complete Extron Control Professional Certification.
PC System Requirements
To find the minimum hardware and software requirements for the PC you use to configure
the HC 404 system:
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An IR, RS-232, or Ethernet driver file can be downloaded from the Extron website
(www.extron.com/download/index.aspx). The driver is saved to a folder and
commands from the driver are incorporated into the GC configuration file for the
HCR 102 and any touchpanels that will work with it. The configuration file is built and
uploaded to the unit via GC.
If a driver is not already available, RS-232 or Ethernet command strings can be
entered directly from a host computer using Global Configurator. These can then be
incorporated into controls within the GC project.
Loads device drivers for monitoring the status of and controlling devices within the AV system.
Uploads GUI Designer interface layouts to touchpanels.
Creates the configuration containing all the settings for the receiver and the products
with which it interacts in the AV system.
Generates a graphical user interface called GlobalViewer (GV) that is uploaded to the
unit (a GlobalViewer host device) along with the completed configuration and can be
accessed as a web page.
Visit the Download page (www.extron.com/download/index.aspx) on the Extron
website and navigate to the Web page for the specific software package (such as
Global Configurator). Minimum PC hardware and software system requirements are
listed in the description section. In some cases, minimum device firmware version
requirements are also listed there.
If system requirements are not listed on the software package web page, contact an
Extron support representative.
HC 404 System • Introduction
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Table of Contents
Troubleshooting
