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EDAC700 RTU beeps intermittently and asks for a PIN number
Normally this means an alarm trigger is present and the dialler is not fully
configured.
A valid phone number, and "Call List", must be present before the EDAC700
RTU can generate an alarm notification call successfully.
It may be trying to generate a battery or power fail alarm. Ensure the battery is
connected and the power supply is connected and working. You will need to
enter a PIN to cancel the alarm, or go to Program-Mode and back.
PIN not working
If the PIN will not work or you forget your PIN you can momentarily press the reset
button located in the top right corner of the main board and continuously hold
down a key on the EDAC700 RTU keypad while the EDAC700 RTU re-boots. It
will start in Program Mode. You can then go to the "Configure System" menu to
check or change PIN numbers if required.
Hang up with "**" not always working
When the dialler is speaking it cannot always hang up when you use "**". This
works best when the dialler is speaking the "site message". It will not work if it is
speaking "reporting only" inputs or acknowledged inputs. Wait for the "site
message" to start speaking again, then enter "**", or else simply hang up. The
EDAC700 RTU will hang up the phone after a preset time-out period.
"#" re-start speech, not always working
In an alarm notification call, "#" should make speech restart from "site message".
This does not work all the time. Works fine for call-in, when in "spoken menu"
part.
No positive "beep, beep" response for Pin number entry
In some places this positive feed back may not happen, will give one beep for
correct PIN or no beep. The voice message that follows from a correct pin will
reflect that the pin has been accepted.
Message "Invalid Option" spoken when in Rosters or Outputs
This message is normally played if you select a key press that is not going to do
any thing or is a wrong key. It also can be heard if you select "2" for Rosters or "3"
for Outputs, if no rosters or "Outputs have been defined. This will happen after
entering the PIN. Because there are no rosters defined or Outputs configured, the
EDAC700 RTU will report the pin as an "invalid Option" this is because it does not
have configuration associated with the option you have selected.
Date: 31/10/12
APPENDIX 2
Frequently Asked Questions (FAQ)
Page 54File: 700b Technical Manual ver1.9.3.docm
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