Chassis Issues; Power Supply Module Issues - Symantec NetBackup 5230 Maintenance Manual

Chassis issues

Power supply module issues

Problems may occur because the chassis cover is damaged or improperly installed.
Intake and output vents in the front and rear of the chassis may be blocked or
damaged. A visual inspection of all external parts of the chassis is required.
If the chassis is damaged, contact Symantec Technical Support for assistance.
Photograph the damage for the support engineer.
If there is a significant damage that cannot be repaired, it may be necessary to turn
off the appliance. Shut down all programs and jobs that are running. Press the
power button on the front of the appliance to turn it off. Unplug the AC power cords
from the main AC power sources. Shut down and disconnect any peripherals such
as laptops, storage devices, or other servers.
See "Temperature issues"
The two power supply modules are hot-swappable. However, there must be one
functioning power supply in the appliance at all times. If a power supply is faulty,
order a new power supply quickly. If there is only one functioning power supply,
the appliance is at risk if that power supply also fails. If there are no functioning
power supplies in the appliance, internal temperature increases and damages the
components inside the chassis.
The fans in the power supply module are not removable. They remain inside the
module as a complete unit. If there are problems with the fans, the entire power
supply module must be removed and replaced.
See "Chassis issues"
on page 58.
on page 59.
Troubleshooting 59
Chassis issues