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Summary of Contents for Symantec Backup Exec 3600 R3
- Page 1 Symantec Backup Exec Appliance Quick Start Guide 3600 R3 21323748...
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Page 2: Legal Notice
Copyright © 2014 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. - Page 3 Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1...
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Page 4: Contacting Technical Support
The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates. -
Page 5: Licensing And Registration
■ Recent software configuration changes and network changes ■ Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/ Customer service Customer service information is available at the following URL: www.symantec.com/business/support/... - Page 6 Support agreement resources If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Asia-Pacific and Japan customercare_apac@symantec.com Europe, Middle-East, and Africa semea@symantec.com North America and Latin America...
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Page 7: Contents Of The Backup Exec Appliance Package
Backup Exec Appliance Quick Start Guide This document includes the following topics: Contents of the Backup Exec appliance package ■ Configuring the Backup Exec Appliance ■ Contents of the Backup Exec appliance package The Backup Exec appliance package includes the following contents: One Backup Exec appliance ■... -
Page 8: Configuring The Backup Exec Appliance
Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance Configuring the Backup Exec Appliance Setting up and configuring the Backup Exec appliance Use the following process as a guide to set up and configure your Backup Exec appliance. Warning: Failure to follow the steps in the recommended order can result in a non-functional appliance. -
Page 9: Locating The Default Appliance Host Name And Using It To Access And Configure The Backup Exec Appliance
Symantec recommends that you locate the default appliance host name label on the Backup Exec 3600 R3 Appliance back panel and then write down the default host name before you rack mount the appliance. Viewing the host name label is difficult after you mount the Backup Exec 3600 R3 Appliance in a rack. -
Page 10: Installing The Backup Exec Appliance Mount Rails And Mounting The Appliance In A Rack
Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance Note: When reviewing the Windows Event Viewer logs for the appliance, you may notice the entries that show the appliance computer name or host name as "BEAppliance". You can ignore these events, as these initial appliance-related entries are generated when the appliance is deployed at the factory, or after you initiate a factory reset. - Page 11 Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance To install the Backup Exec appliance mount rails and to mount the appliance in a rack Mount the rails to the rack. Note: Ensure that the rails are installed between unit spacing lines of the rack. Place the top fastener into the rail hole.
- Page 12 Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance Fully extend the rails forward. Lower the chassis onto the extended rails. Be sure that the three locking pins on the sides of the chassis fit into the three slots in the extended rails.
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Page 13: Connecting To The Backup Exec Appliance For The First Time And Verifying The Factory Test Results
Note: Using a laptop computer is the recommended method to initially connect to the appliance. For instructions to connect to the appliance using a networked Windows computer, see the Symantec Backup Exec Appliance Administrator's Guide 3600 R3. Ensure that the laptop's IPv4 IP network setting is set to Obtain an IP address automatically. -
Page 14: Performing The Initial Configuration Of The Backup Exec Appliance
AutoSupport registration information. Before you begin the initial configuration The initial configuration of the appliance requires your Symantec License File (SLF) file to fully license the appliance. Without a valid SLF, the Backup Exec appliance runs in Trial Mode for a limited time. - Page 15 Click Next. Review the Appliance configuration overview page. All of the items that are marked with an asterisk (*) are required. Symantec recommends that you notate the information and have it handy because you cannot complete the initial configuration process without it.
- Page 16 Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance To manually set the IP addresses for your Do the following in the order listed: network Click Static IP. ■ Enter IP address, netmask, and ■ gateway information in the boxes provided.
- Page 17 Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance If you want to manually configure the Do the following in the order listed: connection to a DNS server In DNS Settings, add the DNS IP ■ address, and then select an eth port to which you want to bind the address.
- Page 18 Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance On the Language/Time Zone page, select the language you want to use with the Backup Exec Administration Console. By default, the appliance uses the English language during the initial configuration process.
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Page 19: Updating The Backup Exec Appliance Software And Hardware Firmware
Fields that are marked with an asterisk (*) are required. Note: The Symantec AutoSupport organization works with the Call Home feature to minimize Backup Exec appliance downtime by simplifying both your technical support experience and the repair process whenever appliance repairs become necessary. - Page 20 Configuring the Backup Exec Appliance To download the Windows updates and Symantec Backup Exec updates, the appliance web UI connects directly to servers at both Microsoft and Symantec. To successfully download the available software updates, the appliance must be connected to the Internet. If you prefer, you can configure local Microsoft Windows Server Update Servers and Symantec Central LiveUpdate servers.
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Page 21: Starting Backup Exec From The Backup Exec Appliance
Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance To immediately install the updates Do the following in the order listed: Ensure that all Backup Exec jobs have ■ finished. Under Schedule Updates, click Install ■ Now. When the update installation finishes, the Product update message reports that the installation is complete and the appliance must be restarted. - Page 22 Your licensing certificate email also includes a Symantec SLF license file. The SLF license file is required for activation of maintenance and to establish your technical support entitlement period that is included with your Backup Exec appliance product.
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