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Symantec FileStore N8300 Hardware Installation Manual

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FileStore N8300 Clustered NAS Storage System
V100R001

Hardware Installation Guide

Issue
01
Date
2009-12-15
Symantec Corporation

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Summary of Contents for Symantec FileStore N8300

  • Page 1: Hardware Installation Guide

    FileStore N8300 Clustered NAS Storage System V100R001 Hardware Installation Guide Issue Date 2009-12-15 Symantec Corporation...
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Symantec and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: Table Of Contents

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide Contents Contents About This Document........................1 1 Precautions ..........................A-1 1.1 Common Safety Precautions ........................... A-2 1.2 Electricity Safety ............................. A-3 1.3 Laser................................. A-5 1.4 Others................................A-6 2 Device Introduction......................... A-1 2.1 Cabinet ................................A-1 2.2 Integrated N8300 .............................
  • Page 4 FileStore N8300 Clustered NAS Storage System Contents Hardware Installation Guide 6 Wiring............................A-1 6.1 Wires ................................A-1 6.2 General Wiring Instructions ..........................A-2 6.3 General Wiring Instructions for Optical Fibers ....................A-2 6.4 Basic Wiring and Bundling Technology ......................A-3 6.4.1 Wiring Technology..........................
  • Page 5 FileStore N8300 Clustered NAS Storage System Hardware Installation Guide Figures Figures Figure 2-1 Appearance of the cabinet ........................A-2 Figure 2-2 Front view of the N8300........................A-3 Figure 2-3 Front view of the clustered NAS engine node ................... A-4 Figure 2-4 Rear view of the clustered NAS engine node ..................A-4 Figure 2-5 Front view of the storage unit......................
  • Page 6 FileStore N8300 Clustered NAS Storage System Figures Hardware Installation Guide Figure 6-8 Network cables ..........................A-12 Figure 6-9 Optical fibers.............................A-13 Figure 6-10 Installing the SFP+ optical module and optical fiber ..............A-14 Figure 6-11 Serial port cables..........................A-15 Figure 8-1 Initial state of the power switches on the PEM/fan module of the D200 disk enclosure ....A-2 Figure 8-2 State of the power switches after the PEM/fan modules are powered on .........
  • Page 7 FileStore N8300 Clustered NAS Storage System Hardware Installation Guide Tables Tables Table 2-1 Physical dimensions of the N8300....................... A-3 Table 4-1 Tools..............................A-2 Table 4-2 Meters ..............................A-2 Table 4-3 Checklist for the installation environment................... A-3 Table 4-4 Checking devices before installation ....................A-6 Table 6-1 Wire properties .............................
  • Page 9 About This Document Purpose This document describes hardware installation of the FileStore N8300 Clustered NAS Storage System. This document covers the following parts in sequence: precautions and preparations for installation, installation procedure, wiring, installation check, power-on and check of the device.
  • Page 10 This chapter describes how to migrate the N8300. A How to Obtain Help This chapter describes the preparations that users should make before obtaining help from Symantec Corporation. and how to contact Symantec Corporation. B Acronyms and This chapter describes acronyms and abbreviations used in this Abbreviations document.
  • Page 11 FileStore N8300 Clustered NAS Storage System Hardware Installation Guide About This Document General Conventions Convention Description Times New Roman Normal paragraphs are in Time New Roman. Heading1, heading2, heading3, and Block Label are in Boldface boldface. Book titles are in italics.
  • Page 12 FileStore N8300 Clustered NAS Storage System About This Document Hardware Installation Guide Keyboard Operations The keyboard operations that may be found in this document are defined as follows. Format Description Press the key. For example, press Enter and press Tab.

  • Page 13: Precautions

    When performing any operation, obey the local safety regulations. The safety precautions provided in the documents are supplements to the local safety regulations. When operating Symantec devices, strictly follow the precautions and special safety instructions. The personnel in charge of the installation and maintenance must be trained to learn the proper operating methods and all safety precautions.

  • Page 14: Common Safety Precautions

    FileStore N8300 Clustered NAS Storage System 1 Precautions Hardware Installation Guide 1.4 Others This section describes the safety precautions during inserting and removing a board, bundling signal cables, and handling cables at a low temperature. 1.1 Common Safety Precautions This section describes safety regulations that should be complied to in installing, operating, and maintaining all devices.

  • Page 15: Electricity Safety

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 1 Precautions Personal Injuries Do not handle the devices or cables on a thunderstorm day. To avoid an electric shock, do not connect an ultra low voltage circuit terminal to a communication network voltage circuit terminal.

  • Page 16: Power Cable

    FileStore N8300 Clustered NAS Storage System 1 Precautions Hardware Installation Guide Large Creepage Current The devices must be grounded before the power supply is switched on. Otherwise, the safety of operators and devices may be impaired. If a "Large Creepage Current" label is affixed beside the power supply terminal, the protection...

  • Page 17: Laser

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 1 Precautions Before touching the device, or hand-holding circuit boards or ASICs, wear a grounded electrostatic discharge (ESD) preventive wrist strap. It can prevent the sensitive components from being damaged by the static electricity in the human body.

  • Page 18: Others

    FileStore N8300 Clustered NAS Storage System 1 Precautions Hardware Installation Guide 1.4 Others This section describes the safety precautions during inserting and removing a board, bundling signal cables, and handling cables at a low temperature. Inserting and Removing a Board When inserting a board, wear an ESD-preventive wrist strap and ESD-preventive gloves, and insert the board gently to avoid distorting pins on the backplane.

  • Page 19: Device Introduction

    2.1 Cabinet This chapter describes the cabinet of FileStore N8300 Clustered NAS Storage System. FileStore N8300 Clustered NAS Storage System (hereinafter referred to as the N8300) is 19 inches wide and can be installed in a common cabinet. The N610E-22 cabinet of Symantec Corporation is a dedicated cabinet for storage devices.

  • Page 20: Integrated N8300

    2.2 Integrated N8300 This section describes the appearance and dimensions of the N8300. The N8300 developed by Symantec Corporation. (hereinafter referred to as Symantec) is a mid-range and high-end cluster NAS storage system. It targets the financial industry, governments, petroleum and gas, health and life science, manufacturing, and E-Discovery industry.

  • Page 21: Components Of The N8300

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 2 Device Introduction Figure 2-2 Front view of the N8300 Dimension Table 2-1 lists the physical dimensions of the N8300. Table 2-1 Physical dimensions of the N8300 Depth Width Height 1000 mm...

  • Page 22: Figure 2-3 Front View Of The Clustered Nas Engine Node

    FileStore N8300 Clustered NAS Storage System 2 Device Introduction Hardware Installation Guide Clustered NAS Engine Node Figure 2-3 shows the front view of the clustered NAS engine node. Figure 2-3 Front view of the clustered NAS engine node Information tag...

  • Page 23: Figure 2-5 Front View Of The Storage Unit

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 2 Device Introduction Storage Unit The front view of the storage unit controller enclosure is the same as that of the disk enclosure, as shown in Figure 2-5. Figure 2-5 Front view of the storage unit...
  • Page 24 FileStore N8300 Clustered NAS Storage System 2 Device Introduction Hardware Installation Guide 16 FC host por 17 Controller handle 18 FC port module 19 DIP switch board 20 Controller A 21 Active indicator of the management network port 22 Link indicator of the...

  • Page 25: Installation Procedure

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 3 Installation Procedure Installation Procedure This chapter describes the hardware installation procedure. A well-designed device installation procedure ensures that devices are properly installed and run reliably. Figure 3-1 shows the hardware installation procedure.

  • Page 27: Preparations

    This section describes relevant technical documents that should be prepared for installation. The relevant technical documents prepared for installation include: System Planning Guide provided by Symantec. Product Description and Hardware Installation Guide provided by Symantec. 4.2 Tools and Meters This section describes the tools and meters required during the installation.

  • Page 28: Table 4-1 Tools

    FileStore N8300 Clustered NAS Storage System 4 Preparations Hardware Installation Guide Table 4-1 Tools Name and Graphical Graphical Representation Name and Use Representation Flathead Crosshead screwdriver screwdriver (M3 (M3 to M6): to M6): Used to fasten Used to fasten small screws...

  • Page 29: Checking The Installation Environment

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 4 Preparations 4.3 Checking the Installation Environment This section describes the check items and requirements for the installation environment. Table 4-3 lists the check items and requirements for the installation environment.

  • Page 30: Unpacking And Checking The Devices

    FileStore N8300 Clustered NAS Storage System 4 Preparations Hardware Installation Guide Item Requirements AC voltage The AC power of the equipment room must range from 200 V to 240 V. The AC distribution switches and AC power cables are properly installed.

  • Page 31: Checking Goods And Devices

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 4 Preparations Flathead screwdriver Procedure Step 1 Check the package. If the package is heavily damaged or soaked, or the device is rusted or soaked, stop unpacking. Check the reasons and fill in the Goods Feedback Sheet. Feed back problems according to the instructions in the Goods Feedback Sheet.

  • Page 32: Table 4-4 Checking Devices Before Installation

    4 Preparations Hardware Installation Guide of Delivery after confirmation. Meanwhile, the engineering supervisor fills out the Goods Feedback Sheet and submits it to the order management engineer of the local Symantec office within three days. Checking Devices Before installing the devices, check that the components and internal cables meet device installation.

  • Page 33: Installing The N8300

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 5 Installing the N8300 Installing the N8300 About This Chapter This chapter describes how to install the N8300. 5.1 ESD-preventive Measures This chapter describes the basic information about ESD-preventive measures, the precautions for taking ESD-preventive measures, and the implementation procedure.

  • Page 34: Precautions

    FileStore N8300 Clustered NAS Storage System 5 Installing the N8300 Hardware Installation Guide Static electricity produced by human bodies damages the electrostatic sensitive devices (ESSDs) on the circuit board, such as the integrated circuit (IC). When a human body moves, clothes rub, shoes rub against floors, or hands hold normal plastic things, the human body produces an electrostatic field that exists on the human body for a long time.

  • Page 35: Figure 5-1 Wearing The Esd-Preventive Wrist Strap Whose Grounding Terminal Is A Socket

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 5 Installing the N8300 Context The ESD-preventive wrist strap includes the ESD-preventive wrist strap whose grounding terminal is a jack and the ESD-preventive wrist strap whose grounding terminal is a metallic clip.

  • Page 36: Wearing The Esd-Preventive Clothes

    FileStore N8300 Clustered NAS Storage System 5 Installing the N8300 Hardware Installation Guide Figure 5-2 Wearing the ESD-preventive wrist strap whose grounding terminal is a metallic clip Step 4 Ensure that the buckle of the ESD-preventive wrist strap is well locked, the grounding terminal is inserted into the ESD socket on the cabinet, or the metallic clip is tightly nipped in the square hole on the cabinet.

  • Page 37: Wearing The Esd-Preventive Gloves

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 5 Installing the N8300 Figure 5-3 Wearing the ESD-preventive clothes ----End 5.1.5 Wearing the ESD-preventive Gloves This section describes how to wear the ESD-preventive gloves. Procedure Step 1 Wear the ESD-preventive gloves, as shown in Figure 5-4.

  • Page 38: Locating The Installation Site Of The N8300

    FileStore N8300 Clustered NAS Storage System 5 Installing the N8300 Hardware Installation Guide 5.2.4 Installing the N8300 into the Cabinet This section describes how to install the N8300 into the cabinet. 5.2.5 Checking the Installation This section describes how to check the installation of the N8300 in the cabinet.

  • Page 39: Installing Adjustable Guide Rails

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 5 Installing the N8300 Figure 5-5 Installation sites of devices 5.2.2 Installing Adjustable Guide Rails This section describes how to install adjustable guide rails. Prerequisite Tools, Meters, and Materials: Installation template...

  • Page 40: Figure 5-6 Locating The Adjustable Guide Rails

    FileStore N8300 Clustered NAS Storage System 5 Installing the N8300 Hardware Installation Guide The front and rear adjustable guide rails are screwed together for packing. They freely slide when screws are loosened, which calls for your attention during installation. Procedure...

  • Page 41: Installing Captive Nuts

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 5 Installing the N8300 Figure 5-7 Installing adjustable guide rails Step 7 Repeat Step 2 Step 6 to install the adjustable guide rail on the opposite side. ----End 5.2.3 Installing Captive Nuts This section describes how to install captive nuts.

  • Page 42: Installing The N8300 Into The Cabinet

    FileStore N8300 Clustered NAS Storage System 5 Installing the N8300 Hardware Installation Guide Step 2 As shown in step Figure 5-9, insert one foot of the captive nut into the square hole and make it stuck to the pane of the square hole.

  • Page 43: Figure 5-10 Installing All The Clustered Nas Engine Nodes Into The Cabinet

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 5 Installing the N8300 Figure 5-10 Installing all the clustered NAS engine nodes into the cabinet Step 3 As shown in step Figure 5-11, carry the storage unit controller enclosure or disk enclosure by holding the handle of the system subrack and gently slide it into the cabinet along the adjustable guide rails.

  • Page 44: Checking The Installation

    FileStore N8300 Clustered NAS Storage System 5 Installing the N8300 Hardware Installation Guide Figure 5-11 Installing storage unit controller enclosure and disk enclosure into the cabinet Step 5 Ensure that clustered NAS engine nodes, storage unit controller enclosure, and disk enclosure sit properly and all bolts are fastened.
  • Page 45 FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 5 Installing the N8300 Procedure Step 1 Properly sit all components of the N8300 in the cabinet to keep the cabinet in balance. Step 2 All fixed bolts on the N8300 are fastened.

  • Page 47: Table 6-1 Wire Properties

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 6 Wiring Wiring About This Chapter This chapter describes the wiring method. 6.1 Wires This section describes the wires to be used. 6.2 General Wiring Instructions This section describes general wiring instructions for cables inside the cabinet.

  • Page 48: General Wiring Instructions

    FileStore N8300 Clustered NAS Storage System 6 Wiring Hardware Installation Guide Connector Specification Name Type Appearance Serial port cable RJ45/DB-9 Type: CC2P0.32PWG1U Number of cores: four Length: 3 m Power cable PI straight Type: male/C13 227IEC53-1.0^2(3C) straight female Number of cores: three...

  • Page 49: Basic Wiring And Bundling Technology

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 6 Wiring The wiring instructions for optical fibers are described as follows: Optical fibers are laid between the front and rear pillars of the cabinet. Optical fibers lead out from the signal cable and optical fiber aperture on the cabinet.

  • Page 50: Bundling Technology

    FileStore N8300 Clustered NAS Storage System 6 Wiring Hardware Installation Guide 6.4.2 Bundling Technology This section describes the bundling methods and requirements. The cables to be laid in the aisles need to be bundled. The bundled cables should be close to each other, straight and neat.

  • Page 51: Wiring Technology Of Optical Fibers

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 6 Wiring Figure 6-1 Bundling cables 1. Cables at the bend cannot be bundled with 2. Bundling bundling tapes. tape Cusp Trim 6.4.3 Wiring Technology of Optical Fibers This section describes the basic wiring methods and requirements of optical fibers.

  • Page 52: Bundling Technology Of Optical Fibers

    FileStore N8300 Clustered NAS Storage System 6 Wiring Hardware Installation Guide The optical fibers shielded in the corrugated pipes walk through the cabling rack that is installed on the top of the cabinet. If the spacing between the cabling rack and the cabinet is larger than 0.8 m, a cable ladder needs to be prepared on the top of the cabinet.

  • Page 53: Figure 6-2 Connecting The Grounding Cables Of The Storage Unit Controller Enclosure And Disk Enclosure

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 6 Wiring Step 4 Connecting the large round clip to the grounding terminal of the cabinet, as shown in Figure 6-2. Before connecting the grounding cable to the grounding terminal of the cabinet, check whether the cabinet grounding end is covered by insulation paint.

  • Page 54: Connecting Power Cables

    FileStore N8300 Clustered NAS Storage System 6 Wiring Hardware Installation Guide Grounding resistance should be less than 10 Ω. The distance between the top of the grounding terminal and the ground should be longer than 0.7 m. In the cold regions, the grounding terminal should be buried under the layer of frozen earth.

  • Page 55: Figure 6-3 Connecting The Power Cables Of The Clustered Nas Engine Node

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 6 Wiring Figure 6-3 Connecting the power cables of the clustered NAS engine node Figure 6-4 Fixing the power cables of the clustered NAS engine node Step 3 Connect the power cables of the storage unit controller enclosure and disk enclosure, as...

  • Page 56: Connecting Ethernet Network Cables

    FileStore N8300 Clustered NAS Storage System 6 Wiring Hardware Installation Guide Figure 6-5 Connecting the power cables of the storage unit controller enclosure and disk enclosure Step 4 Check that the power cables are connected redundantly and that the live wire, neutral wire, and earth wire are connected correctly.

  • Page 57: Figure 6-6 Connecting Two-Node Clustered Nas Engine Heartbeat Network

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 6 Wiring When two clustered NAS engine nodes are configured, the heartbeat network is − connected with the Ethernet network cables, as shown in Figure 6-6. Figure 6-6 Connecting two-node clustered NAS engine heartbeat network When four clustered NAS engine nodes are configured, the heartbeat network is −...

  • Page 58: Connecting Optical Fibers

    FileStore N8300 Clustered NAS Storage System 6 Wiring Hardware Installation Guide Open the package and take out the Ethernet network cables. Figure 6-8 shows the Ethernet network cables. Figure 6-8 Network cables Connect one end of the Ethernet network cable to the GE service port on the clustered NAS engine node.

  • Page 59: Figure 6-9 Optical Fibers

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 6 Wiring SFP+ (small form-factor pluggable) optical module is electrostatic sensitive and should be placed in an ESD-preventive and dust-proof environment for transportation, storage, or use. The optical fiber connector is kept clean and free from scratches.

  • Page 60: Connecting Serial Port Cables

    FileStore N8300 Clustered NAS Storage System 6 Wiring Hardware Installation Guide Figure 6-10 Installing the SFP+ optical module and optical fiber Step 5 Confirm that the SFP+ optical module is inserted into the FC port correctly and that the buckle is locked properly.

  • Page 61: Figure 6-11 Serial Port Cables

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 6 Wiring When connecting the maintenance terminal to the storage unit controller enclosure/disk enclosure with the serial port cable, you must first connect the serial port cable to the maintenance terminal. When disconnecting the maintenance terminal from the storage unit controller enclosure/disk enclosure, you must first disconnect the serial port cable to the storage unit controller enclosure/disk enclosure.

  • Page 63: Checking The Hardware Installation

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 7 Checking the Hardware Installation Checking the Hardware Installation About This Chapter This chapter describes the check items after the hardware installation is complete. 7.1 Checking the Installation of the N8300 This section describes the check items after the hardware installation of the N8300 is complete.

  • Page 64: Table 7-1 Device Installation Checklist

    FileStore N8300 Clustered NAS Storage System 7 Checking the Hardware Installation Hardware Installation Guide Table 7-1 Device installation checklist Item Normal Abnormal Clustered NAS engine Sits properly without The clustered NAS engine node node displacement. inclines and loosens. Storage unit controller...

  • Page 65: Checking The Cable Connections

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 7 Checking the Hardware Installation Item Normal Abnormal Optical fiber The FC port of the clustered NAS The network cable is not engine node is connected to the connected in line with the correct storage unit controller enclosure networking mode.

  • Page 66: Table 7-4 Check Items For The Cable Connections

    FileStore N8300 Clustered NAS Storage System 7 Checking the Hardware Installation Hardware Installation Guide Table 7-4 Check items for the cable connections Serial Check Item The cable labels are affixed correctly. Cables are straight and have no crossings or bends.

  • Page 67: Checking The Optical Fiber Connections

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 7 Checking the Hardware Installation 7.3 Checking the Optical Fiber Connections This section describes the check items for the optical fiber connections. Table 7-5 Optical fiber connection checklist Item Normal Abnormal...

  • Page 69: Powering On And Checking

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 8 Powering on and Checking Powering on and Checking About This Chapter This chapter describes how to power on and check all components of the N8300. 8.1 Powering on This section describes how to power on and initialize the N8300.

  • Page 70: Figure 8-1 Initial State Of The Power Switches On The Pem/Fan Module Of The D200 Disk Enclosure

    FileStore N8300 Clustered NAS Storage System 8 Powering on and Checking Hardware Installation Guide In the initial state, the power switches on the PEM/fan module of the D200 disk enclosure are set to OFF, as shown in Figure 8-1. The power supply for the PEM/fan module is switched on...

  • Page 71: Figure 8-3 Initial State Of The Power Switches On The Pem/Fan Module Of The S2300 Controller Enclosure

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 8 Powering on and Checking Figure 8-3 Initial state of the power switches on the PEM/fan module of the S2300 controller enclosure Figure 8-4 State of the power switches after the PEM/fan modules are powered on Step 5 Switch on the power supply for the clustered NAS engine node.

  • Page 72: Checking Indicators

    FileStore N8300 Clustered NAS Storage System 8 Powering on and Checking Hardware Installation Guide Figure 8-5 Switching on the power supply for the clustered NAS engine node Step 6 Check the status of each indicator to judge that each component is working normally.
  • Page 73 FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 8 Powering on and Checking Module Indicator type Indicator Description status Power supply status indicator Green, on In standby mode, the valid AC power supplies are connected and the power supplies are normally running.
  • Page 74 FileStore N8300 Clustered NAS Storage System 8 Powering on and Checking Hardware Installation Guide Module Indicator type Indicator Description status Link indicator of the FC host Green, on port Rate indicator of the FC host Off (The data port transmission...
  • Page 75 FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 8 Powering on and Checking Module Indicator type Indicator Description status Power running indicator Green, on The PEM/fan module is normally running. Power alarm indicator Fan alarm indicator Issue 01 (2009-12-15)

  • Page 77: Migrating The N8300

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 9 Migrating the N8300 Migrating the N8300 About This Chapter This chapter describes how to migrate the N8300. 9.1 Migration Procedure This section describes the procedure for migrating the N8300. 9.2 Removing the Integrated N8300 This section describes how to remove the integrated N8300.

  • Page 78: Figure 9-1 Procedure For Migrating The N8300

    Please contact Symantec for technical support. Removing cables To migrate the N8300, the cables and optical fibers connecting to all the components need to be removed first. Please contact Symantec for technical support. Removing the To migrate the N8300, the N8300 components need to be removed N8300 components first.

  • Page 79: Removing The Integrated N8300

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 9 Migrating the N8300 Task Description Migrating the Move the N8300 from one place to another place. N8300 components Installing the Before using the N8300, all the N8300 components need to be N8300 components installed in the cabinet.

  • Page 80: Removing Adjustable Guide Rails

    FileStore N8300 Clustered NAS Storage System 9 Migrating the N8300 Hardware Installation Guide If one or multiple disk running indicators are blinking, the system is reading data from or writing data to the disks. Perform Step 5 when the indicators stop blinking.

  • Page 81: Removing Captive Nuts

    FileStore N8300 Clustered NAS Storage System Hardware Installation Guide 9 Migrating the N8300 Figure 9-2 Removing adjustable guide rails Step 6 Fasten the set screws on the adjustable guide rails clockwise with a cross screwdriver. Step 7 Place the adjustable guide rails into an ESD-preventive bag.
  • Page 82 FileStore N8300 Clustered NAS Storage System 9 Migrating the N8300 Hardware Installation Guide ----End Symantec Corporation Issue 01 (2009-12-15)

  • Page 83: About This Document

    You need to collect necessary information for the troubleshooting. A.1.2 Making Debugging Preparetions When you seek for technical support, Symantec technical engineers may help you to perform some operations to further collect fault information or remove the fault. A.1.1 Collecting Troubleshooting Information You need to collect necessary information for the troubleshooting.

  • Page 84: Making Debugging Preparetions

    Problem level and required solution deadline A.1.2 Making Debugging Preparetions When you seek for technical support, Symantec technical engineers may help you to perform some operations to further collect fault information or remove the fault. Therefore, you need to prepare some tools or components for engineers, such as spare parts of the blade and interface card, screwdriver, screw, serial cable and network cable.

  • Page 85: Contacting Technical Support

    − Recent software configuration changes and network changes − A.3.2 Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: http://www.symantec.com/techsupp/ A.3.3 Customer service Customer service information is available at the following URL: http://www.symantec.com/techsupp/...

  • Page 86: Additional Enterprise Services

    A.3.5 Additional enterprise services Symantec offers a comprehensive set of services that allow you to maximize your investment in Symantec products and to develop your knowledge, expertise, and global insight, which enable you to manage your business risks proactively.
  • Page 87 FileStore N8300 Clustered NAS Storage System Hardware Installation Guide B Acronyms and Abbreviations Acronyms and Abbreviations AC Power Interface Command Line Interface Fiber Channel Gigabit Ethernet Optical Distribution Frame Serial Attached SCSI Small Form-Factor Pluggable Issue 01 (2009-12-15) Symantec Corporation...

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