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Symantec NetBackup 5230 Installation Manual

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Symantec NetBackup 5230
Appliance Hardware

Installation Guide

Release 2.6.1.2
21350324

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Summary of Contents for Symantec NetBackup 5230

  • Page 1: Installation Guide

    Symantec NetBackup 5230 Appliance Hardware Installation Guide Release 2.6.1.2 21350324...

  • Page 2: Legal Notice

    Copyright © 2015 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo and NetBackup are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
  • Page 3 Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1...

  • Page 4: Technical Support

    The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.

  • Page 5: Customer Service

    Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/ Customer service Customer service information is available at the following URL: www.symantec.com/business/support/...
  • Page 6 Support agreement resources If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Asia-Pacific and Japan customercare_apac@symantec.com Europe, Middle-East, and Africa semea@symantec.com North America and Latin America...

  • Page 7: Table Of Contents

    Removing the protective film from the storage shelf ......30 Installing the Symantec Storage Shelf guide rails ....... 31 Installing the Symantec Storage Shelf into a rack ....... 33 Installing the NetBackup appliance guide rails ........33 Installing the NetBackup appliance into a rack ........35...
  • Page 8 Installing and connecting an additional Symantec Storage Shelf to an operational NetBackup 52xx appliance ........52 Adding the disk space of additional Symantec Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Web Console ............54...

  • Page 9: Introduction

    An option to use eight 3-TB storage disks in the appliance provides 14 TB of storage without a storage shelf. Up to four storage shelves can be added to increase the storage capacity to 158-TB including the appliance. Appliance front panel Up to four storage shelves can be used with one NetBackup 5230 Appliance.
  • Page 10 Introduction Appliance front panel Table 1-1 Number Description AC power button with integrated LED (executes a shutdown before turning off power) Hard drive activity LED System ID button with integrated LED System cold reset button (turns off power instantly) NIC4/eth3 activity LED (on when linked; flashes when in use at the rate of speed) NIC3/eth2 activity LED (on when linked;...

  • Page 11: Appliance Rear Panel

    Introduction Appliance rear panel Disk drive module LEDs Table 1-2 Number Description Color Indication Status LED Not lit No faults Solid amber Disk fault Blinking amber RAID rebuild is in progress. Activity LED Not lit The disk has spun down. Solid green No disk activity.

  • Page 12: Pcie Riser Assemblies And Slot Numbers

    Serial-B port (reserved) NetBackup 5230 appliances ship with grounding studs in case your lab environment has such a requirement. The studs are located on the rear panel of the appliance. You can use standard grounding practices to connect grounding wires to the studs.

  • Page 13: About Ipmi Configuration

    Introduction About IPMI configuration Appliance PCI risers and slot numbers Figure 1-1 Riser 2 Riser 1 Slot 3 Slot 6 Slot 2 Slot 5 Slot 1 Slot 4 About IPMI configuration The Intelligent Platform Management Interface (or IPMI) provides management and monitoring capabilities independently of the host system's CPU, firmware, and operating system.

  • Page 14: Product Documentation

    Introduction Product documentation How does IPMI work? When an appliance is powered off or cannot be accessed using the network interface NetBackup Appliance Remote Management Port Out of band management using IPMI Remote Management Console Some of the main uses of IPMI are the following: Manage an appliance that is powered off or unresponsive.
  • Page 15 Introduction Product documentation NetBackup Appliance and Symantec Storage Shelf hardware-related Table 1-4 documentation Document Description Product Description Describes all aspects of the appliance and the attached storage shelf. Provides general safety, compliance, and environmental information. Safety and Maintenance Guide Provides detailed safety information. Provides the guidelines for routine monitoring and physical maintenance of the appliance.
  • Page 16 Introduction Product documentation...

  • Page 17: Installation Requirements

    Environmental checklist Prerequisites for IPMI configuration Power supply overview The appliance and the Symantec Storage Shelf each have two power modules, which connect to the main AC power source. Both modules, on both devices, provide redundant power in case of failure.

  • Page 18: Electrical Safety

    Installation requirements Electrical safety Power values Table 2-1 Subcomponent Appliance Storage Shelf Maximum power 750 W 580 W consumption AC voltage range 100 V to 240 V AC frequency range 47 Hz to 63 Hz 50 Hz to 60 Hz The appliance has two power modules that provide redundancy.

  • Page 19: Environmental Checklist

    Installation requirements Environmental checklist To keep a convective air flow between the cabinet and the equipment room, ensure there are no obstructions on all sides of the cabinet. The applince takes in air from the front panel and circulates the air through the system.

  • Page 20: Prerequisites For Ipmi Configuration

    The remote management port can auto-negotiate its link speed of up to 1 Gbps for 5230 appliances. Note: If the IPMI is connected to a managed switch port, Symantec recommends configuring the switch port to auto-negotiation. If a firewall exists between the appliance and the remote devices that manage...
  • Page 21 Installation requirements Prerequisites for IPMI configuration 5127 5900 KVM CLI 7578 RMM CLI 7582 Note: If you have a private internal network, remember to configure the settings accordingly in your network address translation (NAT). The remote management port must be configured as a DHCP or static address.
  • Page 22 Installation requirements Prerequisites for IPMI configuration...

  • Page 23: Preparing For Hardware Installation

    Chapter Preparing for hardware installation This chapter includes the following topics: Tools About hardware installation Environmental specifications ESD-preventive measures Ensuring rack readiness Checking the shipping packages Tools The following tools and supplies are required for hardware installation. Phillips screwdrivers M3-M6 Knife (for opening cartons) ESD preventive wrist strap or gloves Cable labels...

  • Page 24: About Hardware Installation

    Other rails may have different lengths. The width of the appliance is 19” (482.6mm). The rack rails that are provided for the Symantec Storage Shelf are extensible to 36” (914mm). This distance is the maximum depth that is allowed between rack posts.

  • Page 25: Environmental Specifications

    Preparing for hardware installation Environmental specifications Turn on the storage shelf first, and let it initialize. If you have two storage shelves, turn on the storage shelf that is not connected to the appliance. When that storage shelf has initialized turn on the other storage shelf and let it initialize.

  • Page 26: Esd-Preventive Measures

    ESD-preventive clothes provide the best protection, followed by a protective grounded wrist strap, and lastly by protective gloves. Symantec recommends that you wear ESD-preventive clothes if they are available. If they are not available, wear a protective grounded wrist strap, or if a wrist strap is unavailable, protective gloves.

  • Page 27: Checking The Shipping Packages

    Preparing for hardware installation Checking the shipping packages The rack rails that are provided for the Symantec Storage Shelf are extensible to 36” (914mm). This distance is the maximum depth that is allowed between rack posts. If the distance between rack posts is longer than 36” (914mm) the rails and the appliance cannot be properly installed.
  • Page 28 Preparing for hardware installation Checking the shipping packages...

  • Page 29: Installing Hardware Into Racks

    The following list describes dimensions of the storage shelf: The rack rails that are provided for the Symantec Storage Shelf are extensible to 36” (914mm). This distance is the maximum depth that is allowed between rack posts. If the distance between rack posts is longer than 36” (914mm) the rails and the appliance cannot be properly installed.

  • Page 30: Removing The Protective Film From The Storage Shelf

    Rear panel cable connectors Removing the protective film from the storage shelf The Symantec Storage Shelf ships with a clear, protective film on the top, bottom, and sides of the chassis. You need to remove the film before you install the storage shelf into the rack.

  • Page 31: Installing The Symantec Storage Shelf Guide Rails

    Installing the Symantec Storage Shelf guide rails Installing the Symantec Storage Shelf guide rails The Symantec Storage Shelf is shipped with left and right mounting rails. These rails install in a standard 19-inch rack. The front plates of the rails are marked left and right.
  • Page 32 Location of a second screw to hold the storage shelf to the rack. Locate the left mounting rail in the box in which the Symantec Storage Shelf is shipped. The mounting plate at the front end of the rail is marked Front Left.

  • Page 33: Installing The Symantec Storage Shelf Into A Rack

    Installing the Symantec Storage Shelf into a rack Caution: Due to the weight of the units, Symantec recommends that storage shelves be installed at or near the bottom of the rack. Warning: A Symantec Storage Shelf weighs about 71.7 lbs (32.5 kg). Use appropriate practices, techniques, and tools when handling these components.
  • Page 34 Installing hardware into racks Installing the NetBackup appliance guide rails This list describes the components of the drawing. Number Description Captive screw that connects the appliance to the rack. Blue peg that connects the rail bottom to the rack. Empty (no screws or pegs). Silver peg that connects the rail top to the rack.

  • Page 35: Installing The Netbackup Appliance Into A Rack

    Installing hardware into racks Installing the NetBackup appliance into a rack Locate the left rail, with the L at the front end. The L faces the left side wall of the rack, not the center of the rack. Guide the rail into the two holes in the one RU that you selected. Hook the silver peg on the front of the rail into the top hole in the RU.
  • Page 36 Installing hardware into racks Installing the NetBackup appliance into a rack To install the NetBackup appliance into a rack Verify that the guide rails are properly installed and securely fastened. Insert two snap-in screw locks into the rack immediately underneath the guide rails.

  • Page 37: Cable Connections

    Chapter Cable connections This chapter includes the following topics: About the cables Connecting the VGA cable Connecting the network cables Connecting the appliance to one or more storage shelves Connecting the small form-factor pluggable (SFP+) transceivers Connecting the power cables About the cables The NetBackup appliances and storage devices use the following cables.

  • Page 38: Connecting The Vga Cable

    Cable connections Connecting the VGA cable Connecting the VGA cable When the appliance is initialized, a monitor can be connected to the Video Graphics Array (VGA). You can attach a keyboard to the USB port. Alternatively, you can connect the VGA to a Keyboard Video Mouse (KVM) adapter or switch. To connect the VGA Cable Insert the connector of a VGA (DB15) cable into the video port on the rear panel of the NetBackup appliance.

  • Page 39: Connecting The Appliance To One Or More Storage Shelves

    Note: Starting with appliance version 2.6.0.2, the NetBackup 5230 appliance no longer requires a matched Symantec Storage Shelf as the first connected expansion storage unit. Therefore, any storage shelves that ship with a NetBackup 5230 appliance with version 2.6.0.2 no longer have the yellow labels that identify a matched unit.
  • Page 40 Cable connections Connecting the appliance to one or more storage shelves The following diagram shows a NetBackup 5230 appliance that is attached to the maximum number of four storage shelves. To connect the SAS cables Connect a SAS cable to each of the two ports marked "SAS_IN" on the storage shelf.

  • Page 41: Connecting The Small Form-Factor Pluggable (Sfp+) Transceivers

    Cable connections Connecting the small form-factor pluggable (SFP+) transceivers Connecting the small form-factor pluggable (SFP+) transceivers The NetBackup appliance requires an SFP Fibre Channel adapter to be plugged into the Fibre Channel ports if the appliance uses a Fibre Channel plug-in. The adapter allows usage of optical and copper Fibre Channel cables.

  • Page 42: Connecting The Power Cables

    Cable connections Connecting the power cables Do not bend the optical fiber into a circle with a radius less than 5 cm. Otherwise, the optical fiber may be damaged, which reduces the system performance or causes data loss. To connect optical fibers Put on proper ESD-preventive gloves or wrist straps.

  • Page 43: Verifying The Operation Of The Appliance And Configuring Ipmi

    Verifying the operation of the appliance and configuring IPMI This chapter includes the following topics: Hardware verification and turning on the NetBackup 5230 appliance and storage shelf Turning on the storage shelves Turning on the appliance Configuring the IPMI from the NetBackup Appliance Shell Menu...

  • Page 44: Turning On The Storage Shelves

    Wait until the storage shelf system power LED and the global enclosure status LED on the front panel are green. Make sure that the disk status and activity LEDs on each disk drive are green. If they are not green, contact Symantec Technical Support.
  • Page 45 Verifying the operation of the appliance and configuring IPMI Turning on the appliance Turn on the appliance, using the power button which is located on the right side of the front panel. Determine if the NetBackup appliance is running properly. Check the Status LED (1), and Activity (2) LED on the installed disk drives on the front panel.

  • Page 46: Configuring The Ipmi From The Netbackup Appliance Shell Menu

    NIC2 activity LED Check the power supply module LEDs on the rear panel. Each module has one LED. See Hardware verification and turning on the NetBackup 5230 appliance and storage shelf” on page 43. Configuring the IPMI from the NetBackup Appliance...
  • Page 47 Verifying the operation of the appliance and configuring IPMI Configuring the IPMI from the NetBackup Appliance Shell Menu To configure IPMI from the NetBackup Appliance Shell Menu Before starting the IPMI configuration, obtain the following information for the appliance for which you want to configure the IPMI: IP address IP address for the remote management port so that the default static IP address of the remote management port can be changed.

  • Page 48: Accessing And Using The Symantec Remote Management Interface

    Accessing and using the Symantec Remote Management interface The IPMI Web interface is known as Symantec Remote Management in NetBackup 5220 and later appliances: You can use the Symantec Remote Management interface to log on to the NetBackup Appliance Shell Menu.
  • Page 49 Verifying the operation of the appliance and configuring IPMI Accessing and using the Symantec Remote Management interface To access and use the IPMI Web interface from a remote computer Log on to a remote computer in the network and open a supported Windows browser.
  • Page 50 Verifying the operation of the appliance and configuring IPMI Accessing and using the Symantec Remote Management interface This opens a JViewer application that enables you to remotely monitor and control the appliance. This requires Java Runtime Environment (JRE) version 6.0 or later. Install Java (as needed).

  • Page 51: Appendix A Adding Storage Shelves

    NetBackup 52xx appliance Installing and connecting an additional Symantec Storage Shelf to an operational NetBackup 52xx appliance Adding the disk space of additional Symantec Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Web Console Adding the disk space of additional Symantec Storage Shelf units to an...

  • Page 52: Installing And Connecting An Additional Symantec Storage Shelf To An Operational Netbackup 52Xx Appliance

    Adding storage shelves Installing and connecting an additional Symantec Storage Shelf to an operational NetBackup 52xx appliance See Installing and connecting an additional Symantec Storage Shelf to an operational NetBackup 52xx appliance” on page 52. Adding the new disk storage space to the system This task makes the disk storage space of the new units available for use.
  • Page 53 Adding storage shelves Installing and connecting an additional Symantec Storage Shelf to an operational NetBackup 52xx appliance Slot 1—RAID controller NetBackup 5220 Slot 5—RAID controller NetBackup 5230 Storage Shelf-1 Storage Shelf-1 Storage Shelf-2 Storage Shelf-2 Storage Shelf-3 Storage Shelf-3 Storage Shelf-4...

  • Page 54: Adding The Disk Space Of Additional Symantec Storage Shelf Units To An Operational Netbackup 52Xx Appliance From The Netbackup Appliance Web Console

    Adding storage shelves Adding the disk space of additional Symantec Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Web Console Connect the other end of this SAS cable to the SAS_IN port in the leftmost I/O module on the second storage shelf.
  • Page 55 Adding storage shelves Adding the disk space of additional Symantec Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Web Console To add new storage shelf disk space to a NetBackup appliance using the NetBackup Appliance Web Console Launch the NetBackup Appliance Web Console and verify that the new storage devices appear on the Monitor >...

  • Page 56: Adding The Disk Space Of Additional Symantec Storage Shelf Units To An Operational Netbackup 52Xx Appliance From The Netbackup Appliance Shell Menu

    Adding storage shelves Adding the disk space of additional Symantec Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Shell Menu Adding the disk space of additional Symantec Storage Shelf units to an operational NetBackup 52xx...
  • Page 57 Adding storage shelves Adding the disk space of additional Symantec Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Shell Menu At the prompt, enter Show Disk and press Enter. The status of the newly added disks is displayed as In Use and space in the Unallocated column...
  • Page 58 Adding storage shelves Adding the disk space of additional Symantec Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Shell Menu...

  • Page 59: Index

    NetBackup Appliance Shell Menu 56 check packages 27 from NetBackup Appliance Web Console 54 electrostatic discharge prevention 26 adding an additional Symantec Storage Shelf rack preparation 26 to an operational NetBackup 52xx appliance 51 tools 23 air flow 18...
  • Page 60 Index validation appliance 44 NetBackup 5230 hardware checks 43 storage shelf 44...

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