Agilent Technologies E4980A Service Manual page 36

Troubleshooting
Troubleshooting Using Service Function
Saving the System Information into External Memory
The system information of E4980A can be saved into external memory.
The system information may be used for the purposes of support and repair by Agilent
Technologies.
The file location on the USB memory is as follows:
\e4980a\system\sysinfo.txt
NOTE The system information of E4980A may be used for the purposes of support and repair by
Agilent Technologies, but will never be used for any other purposes.
To save the system information into external memory:
Step 1. Plug a USB memory stick into the front USB port.
Step 2. Press [System].
Step 3. Press the
Step 4. Press the
Step 5. Press the
Step 6. While the data is being saved, a "PROCESSING..." message is shown on the display. When
the data has been saved into the USB memory, a "Storing data completed." message
appears in the system message area.
Example of the System Information
The sysinfo.txt can be read by using an external computer (PC). The example of the system
information is as follows:
Example 4-1 System information
ID: Agilent Technologies,E4980A,MY12345678,A.01.00
OPT: 001,710,710
POWER CYCLE: 42
POWER ON HOURS: 22
SYSCAL REV: 1.00
SYSCAL DATE: 2006/3/9
R: Rev.1.00
CPU[1]: 0
CPU[2]: 0
SYST[1]: 0
SYST[2]: 0
SYST[3]: 0
SYST[4]: 0
SYST[5]: 0
DATA[1]: 0
DATA[2]: 0
DATA[3]: 0
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softkey.
SERVICE
MORE softkey.
softkey.
SAVE SYS INFO
Chapter 4