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Chapter 6
2) Check the input value
Input the correct value of the remaining length of the roll media when setting it.
3) Replace the main controller PCB.
6.1.3.11 03890000-2920 Media take-up motor error
iPF9000
<Cause>
Media take-up motor cannot be driven.
<Probable fault location>
Media, media take-up paper detection sensor, media take-up motor, media take-up PCB, media take-up relay PCB, main controller PCB
<Countermeasure>
1) Visual check
If the winding media is abnormal, rewind the media correctly after the cause is removed.
Remove foreign substances between the light-emission unit and light-receiving unit of media take-up paper detection sensor if any.
2) Replace the media take-up paper detection sensor.
3) Replace the media take-up drive unit.
4) Replace the media take-up relay PCB.
5) Replace the main controller PCB.
6.1.3.12 03890000-2921 Media take-up paper detection sensor error
iPF9000
<Cause>
Media take-up paper detection sensor has detected foreign substances.
<Probable fault location>
Media take-up paper detection sensor, media take-up motor, media take-up PCB, media take-up relay PCB, main controller PCB
<Countermeasure>
1) Visual check
Remove foreign substances between the light-emission unit and light-receiving unit of media take-up paper detection sensor if any.
2) Replace the Media take-up paper detection sensor.
3) Cable continuity check
If continuity of the cable between the Replace the media take-up paper detection sensor and the media take-up drive unit is abnormal, replace the cable.
4) Replace the media take-up drive unit.
5) Replace the Media take-up relay PCB.
6) Replace the main controller PCB.
6.1.3.13 03060A00-2E1B Roll media end error
iPF9000
<Cause>
During printing or roll media feed, the media sensor detected the end of the roll media.
<Probable fault location>
Roll media, media sensor, or main controller PCB
<Countermeasure>
1) Roll media
If roll media is used up, load new roll media.
2) Media sensor
Check for normal operation. If the operation is abnormal, replace the media sensor.
3) Replace the main controller PCB.
6.1.3.14 03861001-2405/03861001-2406 Borderless printing error
iPF9000
<Cause>
The position where the media is loaded is not suitable for borderless printing.
The received data is not suitable for borderless printing.
<Probable fault location>
Operation method, media, multi sensor, main controller PCB
<Countermeasure>
1) Check the operation method and retry printing.
2) Media check
Check the loaded media. If it is abnormal, retry to load the media.
3) Multi sensor
Check for normal operation. If the operation is abnormal, replace the multi sensor.
4) Replace the main controller PCB
6.1.3.15 03810104-2500/03810101-2501/03810102-2502/03810103-2503/03810112-2504/03810113-2505/03810106-2506/
03810105-2508/03810115-2509/03810107-250A/03810109-250B/03810108-250C No ink error
iPF9000
<Cause>
No ink status was detected in the ink tank.
<Probable fault location>
Ink tank, ink tank unit, or main controller PCB
6-6
0012-9481
0014-2707
0012-6620
0013-7156
0013-7168
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Table of Contents
Troubleshooting
