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6.1 Troubleshooting
6.1.1 Outline
6.1.1.1 Outline of Troubleshooting
iPF9000 / iPF9000S / iPF9100
1. Outline
Troubles subject to troubleshooting are classified into those shown on the display (warning, error, and service call) and those not shown on the display.
The code of warning and error is shown by combining alphanumeric characters of eight digits and four digits.
The code of service call error is shown by the initial character of "E" and combining alphanumeric characters of three digits and four digits.
No code number is displayed when a warning occurs. Selecting [SERVICE MODE] > [DISPLAY] > [WARNING] allows you to check the warning log.
2. Precautions for Troubleshooting
1) Check the environmental conditions and the media used for printing.
2) Before performing troubleshooting, make sure that all connectors and cables are connected properly.
3) When servicing the printer with the external cover removed and the AC power supplied, be extremely careful to avoid electric shock and shorting electrical
devices.
4) In the following sections, the troubleshooting steps are described such that the component related to the most probable cause of the problem will be repaired
or replaced first, being followed by components with less problem probability. If multiple components have the same problem probability, the steps are described
begging with the easiest one.
After performing each step, check to see if the problem has been resolved by making test prints. If the problem persists, proceed to the next step.
5) After completion of the troubleshooting, check that all connectors and cables have been reconnected and screws have been tightened firmly.
6) Whenever you have performed replacement or repair services, make test prints to check whether the problem has been resolved.
6.1.2 Troubleshooting When Warnings Occur
6.1.2.1 Ink Level: Check
iPF9000
<Cause>
The printer has detected that the ink level is below the lower limit (20% of the capacity) by ink dot count.
<Probable fault location>
Ink tank, ink tank unit, or main controller
<Countermeasure>
1) Check the ink level.
2) Replace the ink tank.
3) Check the connector of the ink tank unit.
4) Replace the ink tank unit.
5) Replace the main controller PCB.
6.1.2.2 Check maint cartridge capacity.
iPF9000
<Cause>
The machine has detected that the maintenance cartridge is nearly full of waste ink (about 80% of the total capacity of the maintenance cartridge).
<Probable fault location>
Maintenance cartridge or main controller
<Countermeasure>
1) Maintenance cartridge
Check [SERVICE MODE] > [COUNTER] > [PRINTER] > [W-INK]. If the free space is nearly at the limit (0%), replace the maintenance cartridge.
2) Replace the main controller PCB.
6.1.2.3 Ink tank is empty. Replace the ink tank.
iPF9000
<Cause>
Ink detection sensor has detected that the ink tank is empty.
<Probable fault location>
Ink tank, ink tank unit, main controller PCB
<Countermeasure>
1) Replace the ink tank
2) Replace the ink tank unit
3) Replace the main controller PCB
6.1.2.4 No ink tank loaded. Check ink tank
iPF9000
<Cause>
Ink tank was not detected during printing.
<Probable fault location>
Ink tank, ink tank unit, main controller PCB
Chapter 6
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6-1
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Table of Contents
Troubleshooting
