Operational Error Codes - Motorola APX 1000 Basic Service Manual

9-2
Error Code
02/88
02/90
09/10
09/90
Hardware board absent/
Hardware board absent
then
Man-Down Hw error
15/10
15/90
1E/10
Note: If the corrective action does not fix the failure, send the radio to the depot.
9.2

Operational Error Codes

During radio operation, the radio performs dynamic tests to determine if the radio is working properly.
Problems detected during these tests are presented as error codes on the radio's display. The
presence of an error code should prompt a user that a problem exists and that a service technician
should be contacted. Use
Error Code
FAIL 001
FAIL 002
Table 9-1. Power-Up Error Code Displays (Continued)
Description
DSP RAM Fatal Error – Note: Not a checksum
failure
General DSP Hardware Failure (DSP startup
message not received correctly)
Secure Hardware Error
Secure Hardware Fatal Error
Keypad board is not connected properly to the
radio
External Accessory Non-Fatal Error
External Accessory is not present on power up
or did not power up correctly, and external
accessory feature is enabled in codeplug.
External Accessory Fatal Error
External Accessory is not present on power up
or did not power up correctly, and external
accessory feature is enabled in codeplug.
Collaborative device is connected to the radio
but the collaborative feature is not enabled in
the codeplug.
Table 9-2 to aid in understanding particular operational error codes.
Table 9-2. Operational Error Code Displays
Description
Synthesizer Out-of-Lock
Selected Mode/Zone Codeplug
Checksum Error
Basic Troubleshooting: Operational Error Codes
Corrective Action
Turn the radio off, then on
Turn the radio off, then on
Turn the radio off, then on
Turn the radio off, then on
Ensure the Keypad board is fixed
in place
Verify external accessory is
connected and powers up. Turn
the radio off, then on.
Verify external accessory is
connected and powers up. Turn
the radio off, then on.
Contact your Motorola Sales
Representative/Partner on how to
add Collaborative feature to your
radios.
Corrective Action
1. Reprogram external codeplug
2. Send radio to depot
Reprogram external codeplug