Troubleshooting; Basic Troubleshooting - Oracle StorageTek SL3000 User Manual

Basic Troubleshooting

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Running a Library Self-Test
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Running a Device Self-test
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Diagnosing Robotic Issues
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Determining the Status of an RE Controller Card
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Initiating a Manual RE Switch Using SLC
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Clearing Library Status Alerts
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Calibrating the Touch Screen
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Troubleshooting Host Connectivity
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See Also
"Changing Online/Offline Status and Rebooting"
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"Generating Diagnostic Files for Oracle Support"
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"Monitoring Library Events"
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"Servicing the Library"
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Basic Troubleshooting
Before you run diagnostic tests or contact Oracle support, review the following
troubleshooting tips.
Service Required (amber) LED is constantly on
Use SLC to check the health of the library and the devices (see
Library and Device
To perform a health check:
Log in to SLC.
1.
Access the System Detail module, Tools > System Detail.
2.
Check the device in the device tree for the following indicators: Device Healthy or
3.
Device Error
Additional checks:
Check the Status (for example, online/offline) and Statistics (for example, uptime,
1.
downtime, errors and warnings) tabs for more information on the health of the
library and devices.
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Troubleshooting

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