Related Manuals for NetApp StorageGRID Webscale 10.4
Summary of Contents for NetApp StorageGRID Webscale 10.4
- Page 1 StorageGRID Webscale 10.4 ® Appliance Installation and Maintenance Guide April 2017 | 215-11696_A0 doccomments@netapp.com...
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Page 3: Table Of Contents
Table of Contents | 3 Contents Safety notices ....................5 StorageGRID Webscale appliance overview ..........6 StorageGRID Webscale appliance features ..............7 Hardware diagrams ..................... 7 Planning your deployment ................. 10 StorageGRID Webscale appliance components ............10 Service laptop requirements ..................12 Web browser requirements ................ - Page 4 4 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Unable to connect to StorageGRID Webscale appliance via point-to- point Ethernet link ................... 44 Maintaining your StorageGRID Webscale appliance ......46 Upgrading controller software on the E2700 controller ..........46 Replacing the E2700 controller .................
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Page 5: Safety Notices
Safety notices When you install the StorageGRID Webscale appliance, you must be aware of specific safety warnings that apply to the task. For additional warnings, see the printed Safety Notices document. Risk of electrical shock - Before removing or installing a power supply, turn Warning: off the power switch and unplug the power cord. -
Page 6: Storagegrid Webscale Appliance Overview
StorageGRID Webscale appliance overview The StorageGRID Webscale appliance is an integrated storage and computing platform that operates as a Storage Node in a StorageGRID Webscale system. Housed in a DE1600 enclosure or DE6600 enclosure, the appliance includes the E5600SG controller, the E2700 controller, drives, fans, and power supplies. -
Page 7: Storagegrid Webscale Appliance Features
Related tasks Maintaining your StorageGRID Webscale appliance on page 46 Related information NetApp Documentation: E2700 Series NetApp Documentation: E5600 Series StorageGRID Webscale appliance features The StorageGRID Webscale appliance provides an integrated storage solution for creating a new StorageGRID Webscale system or for expanding the capacity of an existing system. - Page 8 8 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Model SG5660 4U: Rear view of the E2700 controller and E5600SG controller The E2700 controller is above the E5600SG controller. E2700 controller E5600SG controller Rear view of the E2700 controller...
- Page 9 StorageGRID Webscale appliance overview | 9 Management port 1 (connects to the Admin network for StorageGRID Webscale) Management port 2 (used during installation to connect to a laptop) SAS interconnect port 1 SAS interconnect port 2 Fault and Active LEDs for 10-GbE network port 1 Fault and Active LEDs for 10-GbE network port 2 Fault and Active LEDs for 10-GbE network port 3 Fault and Active LEDs for 10-GbE network port 4...
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Page 10: Planning Your Deployment
Planning your deployment Planning your deployment involves checking the contents of the boxes, preparing the site, and ensuring that your systems meet the minimum resource requirements. Using a Deployment Data worksheet, you should also gather your site-specific deployment data. Steps 1. - Page 11 Planning your deployment | 11 NL-SAS drives. Drives are preinstalled in the 2U SG5612, but not in the 4U SG5660 for shipment safety. 4U bezel or 2U endcaps The E5600SG controller might need to be The E2700 controller is preinstalled inside the installed in the enclosure.
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Page 12: Service Laptop Requirements
12 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Phillips No. 2 and medium flat-blade screwdrivers ESD wrist strap Ethernet switch Ethernet cables Management station service laptop Service laptop requirements Before you install the StorageGRID Webscale appliance hardware, you should check to see if the service laptop has the minimum required resources. -
Page 13: Web Browser Requirements
Planning your deployment | 13 Related information NetApp Documentation: SANtricity Storage Manager Web browser requirements You must use a supported web browser. Web browser Minimum supported version Google Chrome Microsoft Internet Explorer 11 (Native Mode) Mozilla Firefox You should set the browser window to a recommended width. - Page 14 14 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide 5. On the Caches and databases tab, confirm that Allow website caches and databases is not selected. 6. Click OK.
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Page 15: Preparing The Site
Planning your deployment | 15 Preparing the site Installing the controllers and drive trays into the cabinet requires some preparation. About this task You must do the following to prepare the site: • Prepare the site for the cabinet and its requirements: for example, temperature, humidity, altitude range, airflow, heat dissipation, wiring, power, and grounding. - Page 16 16 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Item Port Type of port Function Management port 1 on 1-Gb (RJ-45) Ethernet Connects the E2700 controller to the the E2700 controller network where SANtricity Storage Manager is installed. Management port 2 on...
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Page 17: Gathering Data For Deploying Storagegrid Webscale Appliance
23 Related information StorageGRID Webscale 10.4 Software Installation Guide for VMware Deployments StorageGRID Webscale 10.4 Software Installation Guide for OpenStack Deployments StorageGRID Webscale 10.4 Software Installation Guide for Red Hat Enterprise Linux Deployments Gathering data for deploying StorageGRID Webscale appliance Before deploying the StorageGRID Webscale appliance, you must gather information about Ethernet switch ports and IP addresses. - Page 18 18 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Information needed Your value MAC addresses or IP addresses for management Address for management port 1 on E2700 ports controller: • If the management network (or networks) Address for management port 1 on E5600SG...
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Page 19: Installation Overview
For details, see StorageGRID Webscale software installation instructions. Related information StorageGRID Webscale 10.4 Software Installation Guide for VMware Deployments StorageGRID Webscale 10.4 Software Installation Guide for OpenStack Deployments StorageGRID Webscale 10.4 Software Installation Guide for Red Hat Enterprise Linux Deployments... -
Page 20: Installing The Appliance Hardware
1. Go to the NetApp Support Site at mysupport.netapp.com 2. Log in to your existing NetApp Support Site account or create an account. • If you already have a registered account, you can log in to it and add the StorageGRID Webscale appliance to your existing account. -
Page 21: Installing The Hardware
Installation of the StorageGRID Webscale appliance hardware is similar to the installation of the E2700 and E5600 E-Series storage systems. You have the following documents: • NetApp E-Series Storage Systems E2700 Controller-Drive Tray and Related Drive Trays Installation Guide NetApp E-Series Storage Systems E5600 Controller-Drive Tray and Related Drive Trays •... -
Page 22: Installing The E5600Sg Controller In The Enclosure
22 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Task Description Install enclosure in rack Install the DE1600 enclosure or DE6600 enclosure in the rack. If you are lifting the DE6600 enclosure by hand, attach the four enclosure handles for easier lifting. You can remove these handles later. -
Page 23: Cabling The Appliance
Installing the appliance hardware | 23 Cabling the appliance You must connect the two controllers to each other with SAS interconnect cables, connect the management ports to the appropriate management network, and connect the 10 GbE ports on the E5600SG controller to the Grid network and optional Client network for StorageGRID Webscale. About this task When connecting the cables, refer to the following diagram, which shows the E2700 controller on the top and the E5600SG controller on the bottom. - Page 24 24 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide When connecting the 10-GbE network ports on the E5600SG controller, note that version 1.7 and later of the StorageGRID Webscale Appliance Installer supports two configurations for these ports, as follows: •...
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Page 25: Connecting The Ac Power Cords
Related information StorageGRID Webscale 10.4 Software Installation Guide for VMware Deployments StorageGRID Webscale 10.4 Software Installation Guide for OpenStack Deployments StorageGRID Webscale 10.4 Software Installation Guide for Red Hat Enterprise Linux Deployments Connecting the AC power cords You must connect the AC power cords to the external power source and to the AC power connector on each controller. -
Page 26: Turning Power On
26 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide • You should use separate power sources for each power supply. Connecting to independent power sources maintains power redundancy. • You can use the power cords shipped with the controller with typical outlets used in the destination country, such as wall receptacles of an uninterrupted power supply (UPS). -
Page 27: Viewing Boot-Up Status And Reviewing Error Codes On The Controllers
E5600SG controller seven-segment display codes on page 27 Related information NetApp Documentation: E2700 Series E5600SG controller seven-segment display codes The seven-segment display on the E5600SG controller shows status and error codes while the appliance powers up and while the hardware is initializing. You can use these codes to determine status and troubleshoot errors. - Page 28 28 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide General boot-up codes Represent the standard boot-up events. Normal boot-up codes Represent the normal boot-up events that occur in the appliance. Error codes Indicate issues during the boot-up events. The codes that appear differ depending on the installation version. You can determine the installation...
- Page 29 Installing the appliance hardware | 29 During boot-up, the Field Programmable Gate Array (FPGA) controls the functions and initialization on the hardware. Code Indication FPGA initialization. FPGA initialization. FPGA initialization. This is a quick succession of codes. Platform BIOS booting. Bios boot-up complete.
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Page 30: Configuring The Management Ports
30 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Code, if Code, if Indication version is version is 1.4 or 1.5 or earlier later No master boot record found on any boot device. No SATA drive installed. 2A, 2B 2A, 2B Stuck bus, unable to read DIMM SPD data. -
Page 31: Adding A Storage Array To Santricity Storage Manager
Installing the appliance hardware | 31 Adding a storage array to SANtricity Storage Manager You must add the StorageGRID Webscale appliance to SANtricity Storage Manager using the IP address of the E2700 controller. You can then use SANtricity Storage Manager to manage the hardware components and the controller firmware. -
Page 32: Configuring The E2700 Controller Management Port
32 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide 5. In the Out-of-band management box , enter one of the following values: • Using DHCP: The IP address assigned by the DHCP server to management port 1 on the E2700 controller •... - Page 33 Installing the appliance hardware | 33 3. Click the Hardware tab. 4. In the Hardware pane of the Array Management Window, highlight Controller A, Port 1. 5. On the Array Management Window, from the Hardware menu, select Controller > Configure > Configure Management Ports: 6.
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Page 34: Configuring The E5600Sg Controller Management Port
You must also follow these steps if you have version 1.3 of the StorageGRID Webscale Appliance Installer. Attention: To ensure that you do not lose access to the StorageGRID Webscale appliance, NetApp strongly recommends that you set a static IP address for all E5600SG controller interfaces. A static IP is required for VMware-based grids. - Page 35 Installing the appliance hardware | 35 Option Description Have DHCP-assigned IP Make sure the service laptop and the E5600SG controller are on the same address subnet. Do not have DHCP-assigned a. Configure the service laptop IP address with 169.254.0.2 address b.
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Page 36: Verifying Connectivity
36 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Appliance Installer. Contact technical support to upgrade the Appliance Installer to version 1.7 if required. 3. From the menu bar of the StorageGRID Webscale Appliance Installer web page, click Configure Network Connections. -
Page 37: Configuring The Autosupport Tool For The Storagegrid Webscale Appliance
Installing the appliance hardware | 37 Steps 1. Verify connectivity from management port 1 on each controller to another device on the management network by entering the IP address: ping <IP_address> 2. In SANtricity Storage Manager, click the Devices tab of the Enterprise Management Window to display information about the storage arrays. -
Page 38: Configuring Storagegrid Webscale Appliance Passwords
38 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Message types Description Event messages • Sent when a support event on the managed storage array occurs • Include system configuration and diagnostic information Daily messages • Sent once every day during a user configurable time interval in the local time of the storage array •... -
Page 39: Verifying Receipt Of Autosupport
Installing the appliance hardware | 39 Verifying receipt of AutoSupport You should verify that NetApp technical support is receiving your AutoSupport messages. On the My AutoSupport site, you can find the AutoSupport status of your systems. Verifying receipt of these messages ensures that NetApp technical support has your information if you need assistance. - Page 40 40 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide • RAID6 – This is a hardware protection scheme that uses to parity stripes on each disk, and allows for two disk failures within the RAID set before any data is lost. RAID6 provides improved storage efficiency over DDP (typically 5-10%), but does not recover from failures as efficiently.
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Page 41: Troubleshooting The Hardware Installation
NetApp E-Series documentation E5600SG Seven-segment error codes, such as EI or EM controller 4. If this does not resolve the connection issue, contact technical support from the NetApp Support Site at mysupport.netapp.com Related references E5600SG controller seven-segment display codes on page 27... -
Page 42: Ei Or Eu Error: Installation Script Not Found
5. Reboot the appliance. 6. Complete the steps for any message. unable to connect 7. If this does not resolve the connection issue, contact technical support fromthe NetApp mysupport.netapp.com Support Site at Related references Unable to connect to StorageGRID Webscale appliance over the network... -
Page 43: Connectivity Issues
4. If you receive a response from the ping, check that port 8080 is open in the firewalls. 5. Reboot the appliance. 6. Refresh the installation web page. 7. If this does not resolve the connection issue, contact technical support from the NetApp Support Site at mysupport.netapp.com... -
Page 44: Determining The Storagegrid Webscale Appliance Installer Version
44 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Determining the StorageGRID Webscale Appliance Installer version The title bar of the StorageGRID Webscale Appliance Installer shows the version number. You might find it helpful to determine the version so that you can use the seven-segment LED codes appropriate for the version you have. - Page 45 Troubleshooting the hardware installation | 45 Related references E5600SG controller seven-segment display codes on page 27...
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Page 46: Maintaining Your Storagegrid Webscale Appliance
Controller Software version 8.30.x only. You should not install a different version. Contact technical support with any upgrade-related questions. Note: Steps 1. Download the controller software installation files. NetApp Downloads: Software a. Go to and sign in. b. Locate E-Series/EF-Series SANtricity OS Controller Software. c. For the platform, select E2700. -
Page 47: Replacing The E2700 Controller
1.5 or later, or for version 1.3. Related information NetApp E-Series and EF-Series Systems Documentation Center SANtricity Storage Manager 11.30 Upgrade Guide Replacing the E2700 controller You might need to replace the E2700 controller. The process for replacing the controller depends on whether the controller is operational. -
Page 48: Replacing An Operational E2700 Controller
48 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Replacing an operational E2700 controller You might need to replace an operational E2700 controller if it is not functioning optimally. For example, you might need to replace an operational controller that repeatedly hangs and needs to be rebooted or one that does not always reboot successfully. -
Page 49: Replacing A Failed E2700 Controller
You might need to replace the E5600SG controller. Before you begin You must have access to the following resources: • E-Series hardware replacement information on the NetApp Support Site at mysupport.netapp.com • E5600 documentation on the Support Site About this task If both controllers are functioning sufficiently to allow for a controlled shutdown, you can shut down the E5600SG controller first to interrupt the connectivity to the E2700 controller. -
Page 50: Replacing Components In The Storagegrid Webscale Appliance
50 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide i. Enter the following command: ssh admin@grid_node_IP ii. Enter the password listed in the file. Passwords.txt iii. Enter the following command to switch to root: su - iv. Enter the password listed in the file. - Page 51 Maintaining your StorageGRID Webscale appliance | 51 The SG5612 model includes a combined power-fan canister. Note: Related information NetApp E-Series and EF-Series Hardware Replacement Procedures NetApp Documentation: E2700 Series...
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Page 52: Where To Go Next
StorageGRID Webscale 10.4 Swift Implementation Guide StorageGRID Webscale 10.4 Software Installation Guide for OpenStack Deployments StorageGRID Webscale 10.4 Software Installation Guide for VMware Deployments StorageGRID Webscale 10.4 Software Installation Guide for Red Hat Enterprise Linux Deployments NetApp Documentation: SANtricity Storage Manager... -
Page 53: Regulatory Compliance Statements
NetApp, Inc. is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NetApp. It is the user’s responsibility to correct interference caused by such unauthorized modification, substitution, or attachment. - Page 54 54 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Japan Electronics And Information Technology Industries Association (JEITA) power cable statement Translation of JEITA Power Cable notice: Do not use power cord with other products. Translation of notice: Use only NetApp supplied power cords with NetApp equipment.
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Page 55: Java Compliance
Java compliance Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. -
Page 56: Glossary
Glossary Access control list. Specifies which users or groups of users are allowed to access an object and what operations are permitted, for example, read, write, and execute. active-backup mode A method for bonding two physical ports together for redundancy. ADC service Administrative Domain Controller. - Page 57 Glossary | 57 that can process only basic (low order) ASCII text excluding control characters. See RFC 2045 for more details. bundle A structured collection of configuration information used internally by various components of the StorageGRID Webscale system. Bundles are structured in container format.
- Page 58 58 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Data Center site. DDS service Distributed Data Store. The DDS service interfaces with the distributed key-value store and manages object metadata. It distributes metadata copies to multiple instances of the distributed key-value store so that metadata is always protected against loss.
- Page 59 Glossary | 59 LDR service Local Distribution Router. The LDR service manages the storage and transfer of content within the StorageGRID Webscale system. The LDR service is present on the Storage Node. object store . mDNS Multicast Domain Name System. A system for resolving IP addresses in a small network where no DNS server has been installed.
- Page 60 60 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide information for each small object in the collection. All of the small objects in the collection are the same size. See also, segment container . object storage An approach to storing data where the data is accessed by unique identifiers and not by a user-defined hierarchy of directories and files.
- Page 61 The element of an ILM rule that determines the location where an object is stored. storage volume object store StorageGRID A registered trademark of NetApp, Inc., used for an object storage grid architecture and software system. Task Signed Text Block A Base64 encoded block of cryptographically signed data that provides the set of instructions that define a grid task.
- Page 62 62 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Universal Resource Identifier. A generic set of all names or addresses used to refer to resources that can be served from a computer system. These addresses are represented as short text strings.
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Page 63: Copyright Information
NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp. -
Page 64: Trademark Information
NetApp, Inc., in the United States, and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. A current list of NetApp trademarks is available on the web. http://www.netapp.com/us/legal/netapptmlist.aspx... -
Page 65: How To Send Comments About Documentation And Receive Update Notifications
Twitter account @NetAppDoc. You can also contact us in the following ways: • NetApp, Inc., 495 East Java Drive, Sunnyvale, CA 94089 U.S. • Telephone: +1 (408) 822-6000 • Fax: +1 (408) 822-4501 •... -
Page 66: Index
66 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide Index planning deployment, appliance alarms, SNMP gathering data for configuring AutoSupport to receive email and documentation appliance how to receive automatic notification of changes to ports replacing components how to send feedback about... - Page 67 Index | 67 adding storage array replacing cabling the appliance components E2700 E2700 controller E5600SG controller E5600SG controller information safety how to send feedback about improving connecting power cords documentation StorageGRID installation installation turning power on E5600SG controller SANtricity Storage Manager hardware adding storage array hardware overview...
- Page 68 68 | StorageGRID Webscale 10.4 Appliance Installation and Maintenance Guide icon and safety notice text web browsers upgrading supported SANtricity OS controller software workflow hardware installation Warning...
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