NetApp DS4243 Installation And Service Manual
  1. Manuals
  2. Brands
  3. NetApp Manuals
  4. Storage
  5. DS4243
  6. Installation and service manual

NetApp DS4243 Installation And Service Manual

Sas disk shelves
Hide thumbs Also See for DS4243:
Table of Contents

Advertisement

Quick Links

SAS Disk Shelves
Installation and Service Guide
For DS4243, DS2246, DS4486, and DS4246
June 2020 | 215-06427_F0
doccomments@netapp.com

Advertisement

Table of Contents
loading

Related Manuals for NetApp DS4243

Summary of Contents for NetApp DS4243

  • Page 1 SAS Disk Shelves Installation and Service Guide For DS4243, DS2246, DS4486, and DS4246 June 2020 | 215-06427_F0 doccomments@netapp.com...

  • Page 2: Table Of Contents

    Monitoring the disk drives or carriers...........................37 Location of the disk drive or carrier LEDs....................... 37 What the disk drive LEDs mean for DS4243, DS2246, and DS4246 disk shelves..........38 What the disk carrier LEDs and H1 shelf mode mean for DS4486 disk shelves..........38 Disk drive or carrier console error messages....................40...
  • Page 3 Replacing disk shelves..............................60 Recommended power line sizes..................64 Recommended AC power line sizes..........................64 Calculating the length of DC wires for DS4243 disk shelves..................64 Rules for handling disk carriers for DS4486 disk shelves.......... 69 Document update record....................70 Copyright and trademark..................... 74 Copyright..................................

  • Page 4: Sas Disk Shelf Safety Information

    Before moving the enclosure, you can remove all Power Supply Units (PSUs) and I/O Modules (IOMs) to minimize weight. ◦ A fully loaded DS4243 or DS4246 disk shelf can weigh approximately 110 lbs. (50 kg). ◦ A fully loaded DS2246 disk shelf can weigh approximately 49 lbs (22 kg).
  • Page 5 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide SAS disk shelf safety information CAUTION: The optional RJ45 socket on the I/O module is for Ethernet connection only and must not be connected to a telecommunications network. Before installing the disk shelf, make sure that you have read and understand these power and electrical safety rules.
  • Page 6 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide SAS disk shelf safety information DANGER: Do not remove covers from the PSU. Danger of electrical shock inside. Return the PSU to you supplier for repair. CAUTION: This unit has more than one power supply cord.

  • Page 7: Installing Sas Disk Shelves In A New Ha Pair Or Single-Controller Configuration

    Disk shelves do not need to be grounded; grounding is done through the power cords. • If you are installing the disk shelf in an equipment rack or NetApp cabinet, you must install the two-post telco tray kit or four-post rail kit that came with your disk shelf.
  • Page 8 Note: If you are installing a DS4486 disk shelf and you are installing it in a NetApp cabinet, you should have received the X8783 rail kit. If you are installing the disk shelf in a third-party cabinet, you should have received the X5529 or X5526 rail kit.

  • Page 9: Changing The Disk Shelf Id

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Changing the disk shelf ID Changing the disk shelf ID You can change a shelf ID in a system when ONTAP is not yet running or when hot-adding a shelf prior to it being cabled to the system. You can also change a shelf ID when ONTAP is up and running (controller modules are available to serve data) and all disk drives in the shelf are unowned, spares, or part of offlined aggregate(s).
  • Page 10 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Changing the disk shelf ID Press the U-shaped tab or button to advance the number until you reach the desired number from 0 to 9. The first number continues to blink.

  • Page 11: Hot-Adding A Sas Disk Shelf

    You must have identified the correct controller port pairs that you can use to cable the disk shelf. SAS and ACP Cabling Guide for DS4243, DS2246, DS4486, and DS4246 Disk Shelves has completed port pair worksheets for common configurations that you can use. If there is no completed worksheet for your configuration, fill out a worksheet template.
  • Page 12 If you are hot-adding more than one disk shelf, you hot-add one at a time. • If you are installing the disk shelf in an equipment rack or NetApp cabinet, you must install the two-post telco tray kit or four-post rail kit that came with your disk shelf.

  • Page 13: Installing A Disk Shelf For A Hot-Add

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-adding a SAS disk shelf ◦ You can use these cables for controller-to-stack and shelf-to-shelf connections. ◦ The length of a single cable cannot exceed 150 meters for OM4 and 100 meters for OM3.
  • Page 14 Note: If you are installing a DS4486 disk shelf and you are installing it in a NetApp cabinet, you should have received the X8783 rail kit. If you are installing the disk shelf in a third-party cabinet, you should have received the X5529 or X5526 rail kit.

  • Page 15: Cabling The Hot-Added Disk Shelf

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-adding a SAS disk shelf You can verify IDs already in use by entering the command at the system sasadmin shelf console. For 7-Mode HA pairs, you can enter this command from either node.
  • Page 16 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-adding a SAS disk shelf If you are cabling a disk shelf... Then... To an existing stack of disk a. Disconnect the SAS cable from the I/O Module (IOM) A circle port on the shelves last shelf in the stack.
  • Page 17 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-adding a SAS disk shelf If you have an HA pair, you can enter the applicable command at the console of either controller. If your system is operating in..Then... 7-Mode Enter the following command: options disk.auto_assign...

  • Page 18: Sas Cabling Error Messages

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-adding a SAS disk shelf and the shelf-to-controller connections so that the stack meets the cabling rules stated in the "Hot-adding a SAS disk shelf" section of this document; otherwise, go to the next step.
  • Page 19 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-adding a SAS disk shelf Steps 1. Check the console for a message containing and text stating dbfu.selected:info to determine whether or not you selected for background disk firmware update need to update the disk drive firmware.
  • Page 20 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-adding a SAS disk shelf c. Compare the firmware information in the command output with the disk shelf firmware information on the NetApp Support Site to determine the most current disk shelf firmware version. NetApp Downloads: Disk Shelf Firmware 3.
  • Page 21 No ACP firmware update is needed. version on the NetApp Support Site An earlier version than the most a. Go to "Disk Shelf Firmware" on the NetApp Support Site. current version on the NetApp NetApp Downloads: Disk Shelf Firmware Support Site b.

  • Page 22: Hot-Removing Disk Shelves Or Stacks In Systems Running Data Ontap 8.2.1 Or Later

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-removing disk shelves or stacks in systems running Data ONTAP 8.2.1 or later Hot-removing disk shelves or stacks in systems running Data ONTAP 8.2.1 or later If your system is running Data ONTAP 8.2.1 or later, you can hot-remove disk shelves—...
  • Page 23 Clustered Data ONTAP Physical Storage "Removing ownership from a disk" procedure in the Management Guide . These documents are available on the NetApp Support Site at mysupport.netapp.com Note: The procedure for removing ownership from disk drives requires you to disable disk autoassignment.
  • Page 24 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-removing disk shelves or stacks in systems running Data ONTAP 8.2.1 or later Steps Verify that your system configuration is (single-controller- Multi-Path HA Multi-Path dual-path): sysconfig For multipath HA configurations operating in 7-Mode, you can run the command from either controller.
  • Page 25 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-removing disk shelves or stacks in systems running Data ONTAP 8.2.1 or later Your system must meet the prerequisites stated in the "Before you begin" section of this procedure. The following...
  • Page 26 If you are using ACP, recable the applicable ACP stack connections to bypass the stack you are removing: SAS and To reference illustrations of ACP cabling for multipath HA systems, see the ACP Cabling Guide for DS4243, DS2246, DS4486, and DS4246 Disk Shelves on the mysupport.netapp.com NetApp Support Site at...
  • Page 27 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-removing disk shelves or stacks in systems running Data ONTAP 8.2.1 or later If you are Then... removing... The first stack Uncable the ACP shelf-to-shelf connections and put the cables aside.
  • Page 28 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-removing disk shelves or stacks in systems running Data ONTAP 8.2.1 or later If you are removing one or more disk shelves from a stack (but keeping the stack), recable the applicable path A stack connections to bypass the disk shelves you are removing by...
  • Page 29 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Hot-removing disk shelves or stacks in systems running Data ONTAP 8.2.1 or later being removed; therefore, no information is shown in the or second SECONDARY PORT columns: fas6200> storage show disk -p...
  • Page 30 It is recommended that you use a mechanical hoist or lift if you are moving a fully populated DS4243, DS4246, or DS4486 disk shelf. Note: A fully populated DS4243 or DS4246 disk shelf can weigh approximately 110 lbs (49.9 kg). A fully populated DS4486 disk shelf can weigh approximately 150 lbs (68 kg).

  • Page 31: Removing Disk Shelves In Systems Running Data Ontap 8.2 Or Earlier

    Modules (IOMs). Avoid removing the disk drives or carriers if possible because excessive handling can lead to internal damage. You might want to use a mechanical hoist or lift if you are moving a fully loaded DS4243 or DS4486 disk shelf.
  • Page 32 (on the underside of the connector). 10. Turn on the power to the storage system. 11. Reboot the storage system. 12. If applicable, return the failed part to NetApp, as described in the RMA instructions that are shipped with the kit. NetApp Support...

  • Page 33: Monitoring Disk Shelf Components

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components Monitoring disk shelf components You can monitor the health of your disk shelf by understanding the location and status conditions of the LEDs on your disk shelf components, the H0 and H1 shelf modes, and the error messages that can occur if there is a problem.

  • Page 34: Using The H0 Shelf Mode

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components Using the H0 shelf mode You initiate the H0 shelf mode manually when you want to visually identify a specific disk shelf in a system. About this task For DS4486 disk shelves, you can enter the H0 shelf mode while the shelf is in the H1 shelf mode.

  • Page 35: What The Operator Display Panel Leds Mean

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components Power Shelf fault Activity What the operator display panel LEDs mean You can determine the status of the disk shelf and its components by understanding the meanings of the operator display panel LEDs when they are illuminated.
  • Page 36 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components ses.status.displayError Description This message occurs when the SES module in the disk shelf detects an error in the disk shelf display panel. The disk shelf might be unable to provide correct addresses to the disk shelf.

  • Page 37: Monitoring The Disk Drives Or Carriers

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components ses.status.temperatureWarning Description This message occurs when the indicated disk shelf temperature sensor reports a temperature that is close to exceeding the specifications for the disk shelf or its components.

  • Page 38: What The Disk Drive Leds Mean For Ds4243, Ds2246, And Ds4246 Disk Shelves

    What the disk drive LEDs mean for DS4243, DS2246, and DS4246 disk shelves For DS4243, DS2246, and DS4246 disk shelves, you can determine the status of the disk drives by understanding the meaning of the disk drive LEDs when they are illuminated.
  • Page 39 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components Disk carrier LED Status indicator Description Action to take Note color Green (activity) Solid The disk carrier has None The shelf digital power. display shows the shelf ID. (The shelf is...

  • Page 40: Disk Drive Or Carrier Console Error Messages

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components Note: In some versions of Data ONTAP, when a disk carrier fails due to excessive link errors, adapter errors, or timeouts, the fault LED does not illuminate. This makes it difficult to physically locate the disk carrier that needs to be replaced.

  • Page 41: Monitoring The Ioms

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components shm.threshold.spareBlocksConsumedMax Description This warning message occurs when a specified number of solid state drives have consumed at least 80 percent of their use-based internal spare capacity. The affected drives are also identified.

  • Page 42: Iom Console Error Messages

    The LEDs on the power supply indicate whether the power supply or the two integrated fan modules are functioning normally or there are problems. The following illustration shows the location of the LEDs on the power supply used in the DS4243 and DS4246 disk shelves:...
  • Page 43 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components Fan fault AC fault PSU OK DC fault The following illustration shows the location of the LEDs on the power supply used in the DS2246 and DS4486 disk shelves:...

  • Page 44: Number Of Power Supplies Shipped In A Ds4243 Disk Shelf

    Monitoring disk shelf components Fan fault Number of power supplies shipped in a DS4243 disk shelf The type of the disk drives used in DS4243 disk shelves determines the number of power supplies required to ensure proper cooling, airflow, and power. •...
  • Page 45 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components 3. Verify that power supply fans are functioning. If they are, and the problem persists, replace the power supply. 4. If the problem persists, contact technical support.
  • Page 46 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Monitoring disk shelf components 4. If the problem persists, and if the disk shelf has multiple temperature sensors but only one exhibits the problem, replace the module that contains the sensor reporting the error.

  • Page 47: Replacing Disk Shelf Components

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components Replacing disk shelf components When a problem occurs with some disk shelf components, you can hot-swap them without disrupting the storage system. Problems with other disk shelf components requires you to halt the storage system.
  • Page 48 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components • To prevent degraded performance, do not twist, fold, pinch, or step on the cables. Cables have a minimum bend radius. Cable manufacturer specifications define the minimum bend radius;...

  • Page 49: Replacing Sas Cables In A Multipath Ha Or Single-Controller-Dual-Path Configuration

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components Replacing SAS cables in a multipath HA or single-controller-dual-path configuration You can replace SAS cables nondisruptively in a multipath HA or single-controller-dual-path (multipath) configuration. Replacing a SAS cable means that you use the same SAS ports; you are only swapping out the cable.

  • Page 50: Replacing Sas Cables In A Single-Controller-Single-Path Or Single-Controller-Mixed-Path Configuration

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components If the firmware version in the Then... command output is... The same as or later than the No disk shelf firmware update is needed. most current version on the...
  • Page 51 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components Replacing SAS cables section. 2. Verify that your system meets the requirements listed in the 3. If you are replacing SAS copper cables with SAS optical cables, verify that the disk shelves in the storage system have the latest version of disk shelf firmware by completing the following substeps;...

  • Page 52: Hot-Swapping A Disk Drive Or Carrier

    • If you have a DS4243,DS4246, or DS2246 disk shelf, how you hot-swap the disk drive depends how the disk drive is being used. By using the correct procedure, you can prevent unwanted AutoSupport notifications from...
  • Page 53 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components additional steps before and after the hot-swap. For information about the commands that apply Storage Management Guide . If your to your system, see the applicable Data ONTAP 8.x...
  • Page 54 -node node_name -autoassign on You must reenable automatic drive assignment on both controller modules. 12. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. NetApp Support Contact technical support at...

  • Page 55: Replacing A Power Supply

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components Replacing a power supply When a power supply fails, the storage system logs a warning message to the system console indicating which power supply failed, and the fault LED on the operator display panel and the fault LED on the failed power supply both illuminate.

  • Page 56: Hot-Swapping Or Replacing An Iom

    Turn on the power to the new power supply and verify the operation of the power supply LEDs. 10. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. NetApp Support Contact technical support at...
  • Page 57 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components ◦ Single-controller-single-path configurations must be halted to replace an IOM. Attention: If you attempt to hot-swap the IOM on a disk shelf in a single-controller configuration that has a single-path connection to the disk shelf, you will lose all access to the disk drives on this disk shelf as well as any disk shelves beneath.
  • Page 58 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components If you have a DS2246 or DS4486 disk shelf, a plastic flap within the now-empty slot releases to cover the opening and maintain air flow and cooling.

  • Page 59: Replacing An Operator Display Panel In A Ds2246 Disk Shelf

    10. Verify that the IOM link has been established by checking that the LNK LEDs on the IOM are illuminated. 11. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...

  • Page 60: Replacing Disk Shelves

    LED illuminates and an error message appears on the storage system console. 13. Turn on the power to the storage system. 14. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 61 Note: You might want to use a mechanical hoist or lift if you decide to move a DS4243 or DS4486 that is fully populated. CAUTION: A fully populated DS4243 or DS4246 disk shelf can weigh approximately 110 lb (49.9...
  • Page 62 Verify the assignments that you made: disk show -v 17. If applicable, return the failed part to NetApp, as described in the RMA instructions that are shipped with the kit.
  • Page 63 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Replacing disk shelf components Contact technical support at NetApp Support , 888-463-8277 (North America), 00-800-44-638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the replacement procedure.

  • Page 64: Recommended Power Line Sizes

    Calculating the length of DC wires for DS4243 disk shelves If your DS4243 disk shelf is using DC power supplies, you must calculate the maximum combined length of the positive and negative wires that connect the DC source and DC power supply by using the variable definitions and examples provided.
  • Page 65 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Recommended power line sizes CABLE DC resistance of the cable at a given length SOURCE DC resistance of the source TOTAL Combined DC resistance of the cable and DC source: TOTAL...
  • Page 66 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Recommended power line sizes Solution DROP TOTAL 8.6 R TOTAL 2/8.6 TOTAL .233 TOTAL LOAD TEST LOAD TEST SOURCE + LOAD LOAD OC - LOAD LOAD LOAD TEST TEST LOAD LOAD = 48V - 47.5V...
  • Page 67 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Recommended power line sizes [Ω/ft.] Strand DC resistance Total cable length [ft] 25°C 75°C 25°C 75°C 7/20 .0015 .0018 19/25 .0017 .0020 65/30 .0018 .0022 165/34 .0016 .0019 Data from Alpha Wire, wire manufacturer...
  • Page 68 DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Recommended power line sizes [Ω/ft.] Strand DC resistance Total cable length [ft] 25°C 75°C 25°C 75°C Solid .0017 .0020 7/20 .0015 .0018 19/25 .0017 .0020 65/30 .0018 .0022 165/34 .0016 .0019 Data from Alpha Wire, wire manufacturer.

  • Page 69: Rules For Handling Disk Carriers For Ds4486 Disk Shelves

    Retain the ESD bag and any packing material for the disk carrier in case you must return it later. Note: NetApp requires that all returned disk carriers be in an ESD-rated bag. ◦ Always wear an ESD wrist strap grounded to an unpainted surface on your storage enclosure chassis.

  • Page 70: Document Update Record

    DS4243, DS2246, DS4486, and DS4246 Installation and Service Guide Document update record Document update record When updates are made to this document, they are logged for your reference. Feature release date Feature updates June 2020 • In the "Replacing disk shelves" procedure, steps about assigning disk ownership were updated to clarity this is only if a fully populated shelf (not a shelf chassis) was installed (added).
  • Page 71 January 2015 • Updated the "What the disk shelf LEDs mean for DS4243, DS2246, and DS4246 disk shelves" section to add a note that because of a bug, in some versions of Data ONTAP, when a disk drive fails due to excessive link errors, adapter errors, or timeouts, the fault LED does not illuminate.
  • Page 72 DS4243 Installation and Service Guide and DS2246 Installation and Service Guide contents into this SAS shelf guide, which addresses all of the SAS disk shelves. Note: The past feature update records from the DS4243 and DS2246 guides are captured below. •...
  • Page 73 ACP firmware. • Specified that DS4243 disk shelves that are part of new storage systems must be running Data ONTAP 7.3.3P2 or a later version of the 7.x release family, or Data ONTAP 8.0P1 or a later release in the 8.x release family.

  • Page 74: Copyright And Trademark

    NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

This manual is also suitable for:

Ds2246Ds4486Ds4246

Table of Contents