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NetApp E-Series and EF-Series Hardware Replacement Procedures
NetApp Documentation: E2700 Series
Replacing a failed E2700 controller
If the E2700 controller has failed, you must replace it. In this case, you cannot perform a controlled
shutdown.
Steps
1. Put on antistatic protection.
2. Label each cable attached to the E2700 controller, so you can reconnect the cables correctly.
3. Turn off power to the enclosure, which turns power off to both controllers.
4. Wait until all LED and seven-segment display activity on the rear of the controller has stopped.
5. Remove the cables.
6. Remove the controller, as described in the E2700 controller documentation.
7. Insert the new controller, as described in the E2700 controller documentation.
8. Replace all cables.
9. Turn the power back on to the enclosure.
Replacing the E5600SG controller
You might need to replace the E5600SG controller.
Before you begin
You must have access to the following resources:
•
E-Series hardware replacement information on the NetApp Support Site at
•
E5600 documentation on the Support Site
About this task
If both controllers are functioning sufficiently to allow for a controlled shutdown, you can shut down
the E5600SG controller first to interrupt the connectivity to the E2700 controller.
Steps
1. Use antistatic protection.
2. Label each cable that is attached to the E5600SG controller, so you can reconnect the cables
correctly.
Attention:
To prevent degraded performance, do not twist, fold, pinch, or step on the cables.
Do not bend the cables tighter than a 5-cm (2-in) radius.
3. If the StorageGRID Webscale appliance is running in a StorageGRID Webscale system, shut
down the E5600SG controller.
a. From the service laptop, log in to the grid node:
Maintaining your StorageGRID Webscale appliance | 49
mysupport.netapp.com
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