●
Check whether the LAN cable is connected correctly.
Connecting to a Wired LAN(P. 16)
#755
Scanned data could not be sent as e-mail or I-Fax nor stored in the shared folder or FTP server because
TCP/IP was not working correctly.
●
Check <TCP/IP Settings>, and set correctly.
<Network>(P. 453)
An IP address is not set.
●
Set the IP address correctly.
Setting IP Addresses(P. 30)
The machine cannot communicate with devices on a network immediately after the machine starts up
because the waiting time for the start of the communication is set.
●
The machine cannot start communicating immediately after it is turned ON. Wait until the set time for
<Waiting Time for Connection at Startup> passes after turning ON the machine, and send again.
Setting a Wait Time for Connecting to a Network(P. 54)
#766
The certificate has expired.
●
Update the certificate or use a certificate that has not expired.
●
Check that the <Current Date/Time Settings> are correct.
Setting the Date/Time(P. 11)
#801
When communicating with an SMTP server to send an e-mail/I-Fax, a timeout error occurred from the
server.
●
Check whether SMTP is running on the network correctly.
●
Check whether the machine is properly installed and correctly connected to the network.
Installation/Settings Problems(P. 617)
When communicating with the SMTP server, an error returned from the server.
●
Check whether the SMTP server is set correctly.
A destination is not set correctly.
●
Check whether the destination is set correctly.
When storing a scanned original into the shared folder, an error occurred from the folder.
●
Check whether the shared folder and the computer that has the shared folder are running correctly.
The incorrect folder name or password was specified when storing to the shared folder.
●
Check the destination settings.
Troubleshooting
662