Contacting Your Reseller For Additional Support; Locating The Display Serial Number; Locating The Iq Appliance Serial Number - SMART Board 6000 series Installation And Maintenance Manual

CHAPTER 8
TROUBLESHOOTING

Contacting your reseller for additional support

If an issue you're experiencing with the display persists or isn't covered in this guide or the
knowledge base, contact your authorized SMART reseller (smarttech.com/where).
Your reseller might ask you for the serial number for the display or the iQ appliance.

Locating the display serial number

The display's serial number is located in three places:
In the on-screen display menu (see Serial Number on page 83)
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On a label on the bottom frame
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On a lablel on the back of the display
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Locating the iQ appliance serial number

The iQ appliance's serial number is located in two places:
In the iQ settings (see Serial number on page 72)
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On a label on the iQ appliance
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NOTE
You need to remove the iQ appliance from the display to locate the serial number label.
70 smarttech.com/kb/171167