SMART Board 6000 series User Manual
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Summary of Contents for SMART Board 6000 series
- Page 1 Help us make this document better smarttech.com/docfeedback/170642 SMART Board® 6000 series interactive flat panels ADMINISTRATOR’S GUIDE FOR MODELS SPNL-6055 AND SPNL-6065...
- Page 2 Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: Licenses The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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Page 3: Important Information
Important information WARNING Failure to follow the installation instructions shipped with your SMART product could result in personal injury and product damage which may not be covered by your warranty. Do not open or disassemble the SMART product. You risk electrical shock from the high voltage inside the casing. - Page 4 IMPORTANT INFORMATION Use only VESA®-approved mounting hardware. Disconnect all power cables for your interactive flat panel from the wall outlet and seek assistance from qualified service personnel when any of the following occurs: The power cable or plug is damaged Liquid is spilled into the interactive flat panel Objects fall into the interactive flat panel The interactive flat panel is dropped...
- Page 5 IMPORTANT INFORMATION IMPORTANT The following are the power requirements for your interactive flat panel: Model Power requirements SPNL-6055 90V to 240V AC, 50Hz to 60 Hz, 122 W SPNL-6065 100V to 240V AC, 50 Hz to 60 Hz, 190 W For additional requirements and other information, refer to your interactive flat panel’s specifications (see Resources for decision makers on page 7).
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Page 7: Table Of Contents
Contents Important information Chapter 1: Welcome About this guide About your interactive flat panel About SMART software Resources for administrators Resources for others Chapter 2: Mounting your interactive flat panel Before mounting your interactive flat panel Choosing a location Choosing a height Chapter 3: Connecting power and devices Connector panel Connecting power... - Page 8 CONTENTS Appendix A: Using the on-screen display menu Changing settings in the on-screen display menu On-screen display menu options Appendix B: Remotely managing your interactive flat panel Connecting and configuring a room control system Power modes Room control system programming commands and responses Commands Appendix C: Hardware environmental compliance Waste Electrical and Electronic Equipment (WEEE) More information...
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Page 9: About This Guide
Chapter 1 Welcome About this guide About your interactive flat panel Models Features Components Screen Cameras and reflective tape channel Front control panel Pens with erasers Speakers About SMART software Resources for administrators Training Support center and knowledge base Resources for others Resources for decision makers Resources for installers Resources for users... -
Page 10: Chapter 1 Welcome
Your SMART Board® interactive flat panel features SMART’s proprietary DViT® (Digital Vision Touch) technology on an LCD screen with e-LED backlight. Models The SMART Board 6000 series interactive flat panels consists of two models: SMART Board 6055 interactive flat panel SMART Board 6065 interactive flat panel Differences between these models are noted in this guide. -
Page 11: Components
CHAPTER 1 WELCOME Components Your interactive flat panel consists of the following components: Name More information Pictured Screen Page 3 Cameras and reflective tape channel Page 4 Front control panel Page 4 Pen with eraser (×2) Page 5 Not pictured Speakers Page 5 Connector panel Page 13 Menu control panel Page 35... -
Page 12: Cameras And Reflective Tape Channel
CHAPTER 1 WELCOME Cameras and reflective tape channel In the corners of the screen, there are cameras that track finger and pen positions across the screen. The screen is bordered by a channel that contains reflective tape. For information on cleaning the camera windows and reflective tape, see Cleaning the screen on page 25. -
Page 13: Pens With Erasers
CHAPTER 1 WELCOME The Standby button also functions as an indicator light: Indicator light Interactive flat panel status Troubleshooting Not receiving power Confirm the interactive flat panel’s power cable is connected to the power outlet (see page 14). Flick the power switch to the ON (I) position (see page 17). -
Page 14: About Smart Software
CHAPTER 1 WELCOME About SMART software You can install the following SMART software on the computers connected to your interactive flat panel to take full advantage of the interactive flat panel’s features: Software Description SMART Product Drivers SMART Product Drivers enables connected computers to detect input from your interactive flat panel. -
Page 15: Resources For Others
CHAPTER 1 WELCOME Resources for others SMART provides resources for decision makers, installers and users as well as administrators. Resources for decision makers Decision makers can refer to the specifications for detailed information on the interactive flat panels. Interactive flat panel Specifications SMART Board 6055 interactive flat panel smarttech.com/kb/170817... -
Page 17: Chapter 2: Mounting Your Interactive Flat Panel
Chapter 2 Mounting your interactive flat panel Before mounting your interactive flat panel Choosing a location Choosing a height To mount your interactive flat panel on a wall, you require a team of professional installers. This chapter is intended for installers. Installers should read this chapter along with the installation instructions included with the interactive flat panel before they mount the interactive flat panel. -
Page 18: Choosing A Location
CHAPTER 2 MOUNTING YOUR INTERACTIVE FLAT PANEL Use M8 screws to fasten the wall bracket. Screw length 20 mm + x mm < M8 < 45 mm + x mm where x is the total thickness of the wall bracket and washer 97.36–177.01 in-lb. -
Page 19: Choosing A Height
CHAPTER 2 MOUNTING YOUR INTERACTIVE FLAT PANEL Choosing a height Consider the general height of the user community when you choose the height for the interactive flat panel. smarttech.com/kb/170642... -
Page 21: Chapter 3: Connecting Power And Devices
Chapter 3 Connecting power and devices Connector panel Connecting power Connecting the room computer Connecting external speakers This chapter includes information on connecting your interactive flat panel to power, computers and other devices. Connector panel The following diagram and table present the connectors on the interactive flat panel: Connector Connects to Notes (if any) -
Page 22: Connecting Power
CHAPTER 3 CONNECTING POWER AND DEVICES Connector Connects to Notes (if any) HDMI® Room computer (video) The HDMI cable should be HDMI 1.4 compliant and no longer than 16' 5" (5 m). For more information, see below. Connecting power Connect the supplied power cable from the AC power inlet on the bottom of the interactive flat panel to a power outlet. -
Page 23: Connecting External Speakers
CHAPTER 3 CONNECTING POWER AND DEVICES Connecting external speakers Your interactive flat panel includes two 10 W speakers. However, you can connect external active speakers using the stereo 3.5 mm connector. smarttech.com/kb/170642... -
Page 25: Chapter 4: Setting Up Your Interactive Flat Panel And The Room Computer
Chapter 4 Setting up your interactive flat panel and the room computer Turning on your interactive flat panel and the room computer for the first time Installing SMART software Running the connection wizard This chapter explains how to set up your interactive flat panel and the room computer after mounting your interactive flat panel and connecting power and devices. -
Page 26: Installing Smart Software
CHAPTER 4 SETTING UP YOUR INTERACTIVE FLAT PANEL AND THE ROOM COMPUTER Installing SMART software To take full advantage of your interactive flat panel’s features, you must download and install SMART software on the room computer. The purchase of your interactive flat panel includes a license for SMART Notebook software and a one-year subscription to the SMART Notebook Advantage software maintenance plan. -
Page 27: Running The Connection Wizard
CHAPTER 4 SETTING UP YOUR INTERACTIVE FLAT PANEL AND THE ROOM COMPUTER Running the connection wizard After turning on your interactive flat panel and the room computer for the first time and installing SMART software, run the connection wizard to orient the interactive flat panel. To run the connection wizard 1. -
Page 29: Chapter 5: Maintaining Your Interactive Flat Panel
Chapter 5 Maintaining your interactive flat panel Resetting your interactive flat panel Maintaining your interactive flat panel software and firmware Opening SMART Settings Updating firmware Updating software Orienting your interactive flat panel Calibrating your interactive flat panel Maintaining your interactive flat panel hardware Checking the interactive flat panel installation Cleaning the screen Cleaning the camera windows and reflective tape Maintaining ventilation... -
Page 30: Maintaining Your Interactive Flat Panel Software And Firmware
CHAPTER 5 MAINTAINING YOUR INTERACTIVE FLAT PANEL 2. Press and hold the Standby button until the screen turns black. The interactive flat panel resets and then your computer’s logon screen or desktop appears on your interactive flat panel. Maintaining your interactive flat panel software and firmware This section includes common maintenance procedures for your interactive flat panel software and firmware. -
Page 31: Updating Software
CHAPTER 5 MAINTAINING YOUR INTERACTIVE FLAT PANEL Updating software SMART Product Update (SPU) is included in the SMART software you installed to use your interactive flat panel (see Installing SMART software on page 18). SPU periodically checks for updates to the SMART software posted on the SMART website. You can configure SPU to prompt users to install updates or to install updates automatically. -
Page 32: Calibrating Your Interactive Flat Panel
CHAPTER 5 MAINTAINING YOUR INTERACTIVE FLAT PANEL Calibrating your interactive flat panel Digital cameras in the corners of the interactive flat panel track the position of the pens, eraser and your finger on the interactive surface, and then send the information to the SMART software, which interprets this information as mouse clicks, digital ink or ink removal in the appropriate location. -
Page 33: Maintaining Your Interactive Flat Panel Hardware
CHAPTER 5 MAINTAINING YOUR INTERACTIVE FLAT PANEL Maintaining your interactive flat panel hardware If you properly maintain your interactive flat panel hardware, it will provide years of use. Checking the interactive flat panel installation Inspect your interactive flat panel installation frequently to ensure that it remains securely installed. Check the mounting location for signs of damage or weakness that can occur over time. -
Page 34: Cleaning The Camera Windows And Reflective Tape
CHAPTER 5 MAINTAINING YOUR INTERACTIVE FLAT PANEL Cleaning the camera windows and reflective tape The DViT technology in your interactive flat panel uses four cameras in the corners of the frame and the reflective material between the screen and the bezels. Excessive dust buildup on the camera windows or reflective tape can impair touch performance. -
Page 35: Removing And Transporting Your Interactive Flat Panel
CHAPTER 5 MAINTAINING YOUR INTERACTIVE FLAT PANEL Preventing condensation Your interactive flat panel screen contains layers of glass that can collect condensation, especially in the following conditions: Temperature extremes with high humidity Rapid changes in humidity, which can occur when you operate the product near water, such as a pool, kettle or air conditioner ventilator Direct exposure to sunlight To evaporate condensation from your interactive flat panel... -
Page 36: Transporting Your Interactive Flat Panel
CHAPTER 5 MAINTAINING YOUR INTERACTIVE FLAT PANEL IMPORTANT Follow the instructions included with the floor stand or mounting apparatus. To remove your interactive flat panel 1. Turn off the room computer. 2. Press the Standby button on the front control panel twice. 3. -
Page 37: Chapter 6: Troubleshooting
Chapter 6 Troubleshooting Locating the interactive flat panel serial number Resolving common issues using the indicator light Resolving image issues Resolving touch issues Resolving connected computer issues Using the SMART Connection Wizard Using SMART Board Diagnostics This chapter provides you with the information necessary to solve simple issues that can occur with your interactive flat panel. -
Page 38: Resolving Image Issues
When you touch the screen, the You aren’t touching the screen at a For more information, see Touching and pointer appears in the wrong right angle. drawing on your SMART Board interactive location. whiteboard is inaccurate (knowledgebase.force.com/ ?q=000013976). Your interactive flat panel isn’t Orient your interactive flat panel (see oriented. -
Page 39: Resolving Connected Computer Issues
CHAPTER 6 TROUBLESHOOTING Resolving connected computer issues Use the following table to resolve connected computer issues: Symptom Cause Solution The connected computer’s display The connected computer’s video The native resolution is 3840 × 2160 at is too large, too small or doesn’t resolution settings don’t match 30 Hz. -
Page 40: Using The Smart Connection Wizard
CHAPTER 6 TROUBLESHOOTING Symptom Cause Solution SMART Product Drivers isn’t Download and install The SMART Board icon doesn’t installed. SMART Product Drivers from appear. smarttech.com/downloads. SMART Product Drivers isn’t Start SMART Product Drivers following the running. steps in the Help. Touch interactivity is slow. The connected computer is Close some open applications. running too many applications. -
Page 41: Using Smart Board Diagnostics
CHAPTER 6 TROUBLESHOOTING 4. Select the option that best describes the issue you’re encountering, and follow the on-screen instructions to troubleshoot your interactive flat panel. Using SMART Board Diagnostics If you touch the interactive flat panel’s surface and nothing happens, or if there is no digital ink or the ink appears in some locations and not in others, use SMART Board Diagnostics to help identify and resolve these issues. -
Page 43: Appendix A: Using The On-Screen Display Menu
Appendix A Using the on-screen display menu Changing settings in the on-screen display menu On-screen display menu options You can access the on-screen display menu using the menu control panel located on the side of the interactive flat panel. Name MENU [Up] [Down]... -
Page 44: On-Screen Display Menu Options
APPENDIX A USING THE ON-SCREEN DISPLAY MENU 4. Press the left and right arrows to change the menu option’s setting. Press the right arrow to open the menu option’s submenu. (Repeat steps 3 and 4 to change settings in the submenu.) 5. - Page 45 APPENDIX A USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes (if any) Movie Mode Sets the brightness, contrast, black level, color and sharpness for movie watching Middle High [N/A] Resets all options in the Picture Picture Reset menu to their default values Sound Sound Mode Treble...
- Page 46 APPENDIX A USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes (if any) Setup Power Save Enables or disables Power Save When Power Save mode is enabled mode and there isn’t video input, the interactive flat panel displays No Signal for 25 seconds before turning off.
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Page 47: Appendix B: Remotely Managing Your Interactive Flat Panel
Appendix B Remotely managing your interactive flat panel Connecting and configuring a room control system Connecting a computer to an interactive flat panel Configuring the computer’s serial interface settings Power modes Room control system programming commands and responses Command inventory Viewing a list of available commands Identifying current values Assigning a specific value Increasing a value for a setting... -
Page 48: Connecting A Computer To An Interactive Flat Panel
APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL Connecting a computer to an interactive flat panel To connect a computer to the interactive flat panel Connect an RS-232 cable from the serial output on the computer to the room control input on the connector panel. -
Page 49: Power Modes
APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL Power modes An interactive flat panel has three distinct power modes: Power Save Standby All commands are available when the interactive flat panel is on. Some commands are available when the interactive flat panel is in Standby mode. Room control system programming commands and responses To access interactive flat panel information or to adjust interactive flat panel settings using the... -
Page 50: Command Inventory
APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL Command inventory The interactive flat panel responds to the commands in the tables on the following pages. Viewing a list of available commands You can view a list of available commands by typing ? at the command prompt. Identifying current values You can identify the current value for each setting. -
Page 51: Commands
APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL Identifying the value for a video control setting Use the get command to identify values for a video control setting. In the example below, the user wants to identify the contrast for the HDMI1 video input. >get contrast hdmi1 contrast hdmi1=65 Assigning a value for a video control setting... -
Page 52: Source
APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL Source Use the following commands to identify source settings. Command Response Possible values Standby mode input= [Value] get input hdmi1 ops/hdmi2 displayport get videoinputs videoinputs= [Value] hdmi1,ops/hdmi2,displayport Use the following commands to assign source settings. Command Possible values Response... -
Page 53: Audio Control
APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL Use the following commands to assign video control settings. Command Possible values Response Standby mode set displaymode [Value] =standard displaymode= [Value] =user =dynamic set contrast [Value] + [Incremental value] contrast= [Value] - [Incremental value] =0–100 set brightness [Value] + [Incremental value]... - Page 54 APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL Command Response Possible values Standby mode get audioinput audioinput= [Value] usbaudio HDMI DisplayPort OPSdigital get treble treble= [Value] 0–100 get bass bass= [Value] 0–100 audioeq120= [Value] get audioeq120 0–100 get audioeq500 audioeq500= [Value] 0–100 get audioeq1200 audioeq1200= [Value] 0–100...
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Page 55: System Information
APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL System information Use the following commands to identify system information settings. Command Response Possible values Standby mode fwverscr= [Value] [Scaler version firmware get fwverscr number] get fwvertouch fwvertouch= [Value] [Touch controller firmware version number] get serialtouch serialtouch= [Value] [Touch controller serial... - Page 56 APPENDIX B REMOTELY MANAGING YOUR INTERACTIVE FLAT PANEL Use the following commands to assign system information settings. Command Possible values Response Standby mode set factoryreset [Value] =yes factoryreset= [Value] set language [Value] =English language= [Value] =Arabic =Danish =German =Spanish =Finnish =French =Hebrew =Italian =Dutch =Norwegian...
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Page 57: Appendix C: Hardware Environmental Compliance
Appendix C Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health. -
Page 59: Index
Index contrast 36, 44 control panels front See front control panel air conditioning 10, 27 menu See menu control panel aspect ratio 3 audio about 2 configuring 37, 45 controlling volume 4 DisplayPort 44 muting 4 documentation 7 troubleshooting 32 doors 10 dry-erase markers 25 dust 10, 26 balance, audio 37, 46... - Page 60 INDEX height for mounting your interactive flat Pen ID 2 pens panel 11 about 5 humidity 26-27 maintaining 27 permanent markers 25 power 10, 14, 17, 41, 43 presence detection sensors installation configuring 47 hardware See hardware installation software See software installation installation instructions 7 recessed areas 10 reflective tape channel 4, 26...
- Page 61 INDEX included with your interactive flat panel 2, 5, 45 specifications 7 stand 28 Standby mode 38, 41, 43 sunlight 27 Support center 6 system administrator’s guides 7 tint 44 training 6 transportation 28 treble 37, 46 updates firmware 22 software 23 USB cables and connectors 14 vacuum cleaners 26...
- Page 64 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/170642...